Statwide

Saving churn could be easier than you think with the right signals from your product. Stop guessing why it happened? Know before it happens and Act! #product #customersuccess

When do you find out if the customer is going to churn? 1. When you reach out for renewal. 2. When you find out he has stopped using the tool. Now in both these cases, you are a tad too late! Why? Because the decision is already made - and before you have played your cards to save the account the customer has already made his moves to migrate - net net. He has done all the hard work required to migrate to another tool! Which is why you need early symptoms so that can you be proactive, and nothing can beat the symptoms coming from the product itself! Want to find out how we do it? #saynotochurn #product #retention #growth

When you are a small and growing SAAS company - it's natural to put all your energy into new customer acquisitions! That's when you see a higher impact of churn on lost revenue! Don't leave it too late! Timely customer follow-ups can not only help you retain them but also improve your product in general! #customersuccess

The only way to personalize your marketing effort is to tie your product usage or user behavior data to your marketing and CRM tools like HubSpot and Salesforce. But, there is one problem - you have to raise a ticket with your Engineering team! Now the reality is, it's not a one-time thing. As we know marketing is all about experimenting! This is why, most Engineering teams will give up at some point. We solve this problem! With Statwide, you can effortlessly tap into your user behavior data—define custom events, segments, and cohorts, and connect them directly to your favorite marketing tools, all without needing a developer. #product #productmarketing #marketing #saas

Labelling events and funnels can be quite challenging. With AI coming to the party, you don’t want to label events and funnels yourself to start tracking! We can automate the whole thing for you. With minimal supervision - you can 1. Label all the key events across your web/ mobile app. 2. We will detect all the key engagement/ growth driving funnels for you. 3. Powerful cohort analysis can then help you slice and dice the data the way you want. #productanalytics #digitalexperience

Last week we launched on product hunt! We would love your support. Here’s the link - https://lnkd.in/dTHExkcX Please visit and upvote us :)

We just randomly asked GPT for some stats around digital experience analytics! Response: ➡ According to a report by Forrester, over 70% of enterprises are investing in digital experience analytics to gain deeper insights into customer behavior and optimize digital experiences. ➡ According to Gartner, organizations that invest in digital experience analytics can expect a 30% increase in user satisfaction and engagement due to optimized digital interactions. ➡ Real-time Analytics: The use of real-time analytics is becoming increasingly important. A report by the International Data Corporation (IDC) states that 40% of organizations are prioritizing real-time data insights to respond quickly to customer needs and market changes. At Statwide, our mission is to enhance your customers' digital experiences by providing you with the tools and insights needed to understand and engage them effectively!

▶️ We have started onboarding! Setup a continuous automated feedback loop with your customers! #statwide #productanalytics #customerexperience #digitalexperience