Hoosville Hostel (Formerly the Everglades Hostel) Guest Reviews
3.6/5
30 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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Positive reviews(6)
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Negative reviews(1)
Gerrit
Basic Shared Dormitory
Stayed in Jan 2024
Solo travelers
6 review
3.2/5
Posted on Feb 22, 2024
The staff was very friendly and they are very helpful, dedicated good people. The area around the place is a bit dodgy though and the experience was quite unique but not bad!
Place is relatively clean and has such good decor. However, I would personally like to complain about the man running the hostel/behind the counter Justin. He was EXTREMELY rude and disrespectful and unkind ever since i checked into the hostel last spring break in march. He constantly gave me and some people an attitude, allowed some people to openly smoke in the rooms. i remember one time i politely asked for more towels/blankets and he shouted at me “NO!” and just blew me off in a huff and left me stunned and upset. absolutely TERRIBLE customer service. I highly recommend, or even DEMAND that he be FIRED so he can no longer treat any other customer like this ever again. otherwise, appropriate action and discipline must be taken!!!!!!! DO BETTERtriumphtriumphtriumph
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 21, 2024
The perfect tranquility place. My wife and I stayed in the "water" room. Very nice place to relax, especially the yard outside. All the staff was friendly and accommodating to all of our needs. (Shout out to hoosville staff ..... Will definitely return
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 17, 2024
My family and I stayed for 3 days while going to the Everglades on our vacation trip. We all hade a great time. Staff was welcoming and all the guests were friendly; The kitchen very nice, clean and we mostly enjoyed the natural pool. We will definitely visit again
Andrew Z
Stayed in Dec 2023
Family
1.0/5
Posted on Jan 2, 2024
Very dirty and run down. No cooking utensils or pots or pans. Seems like it was mostly for displaced people who needed a few weeks of lodging rather than an actual hostel. No one at the front desk before 10 so if you want anything you have to call the manager and hope. Good luck getting your key deposit back too since no one is there to really help with anything.
Response from Property: Hello, thank you for your review. We apologize you stay with us was not to your liking. We would like to mention as is part of your tour of the property; Any and all cooking-utensils are available to our guests at any given time. In regards to the statement of a "key deposit"; We do not charge any type of deposit except for the television remote control. As always we shall continue do our best to upgrade, update and improve our hotel experience for all guests. Justin.
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Of all the places I have stayed in my life, this place has the most unique charm. The staff is friendly and as helpful as can be. There are really good Mexican restaurants next door and across the street. The clientele is interesting and the outdoor facilities add to the appeal. The owner continues to renovate the building and add to the gardens, etc. I hope I am fortunate enough to make a return trip, the location is convenient to some areas I love to fish.
Response from Property: thank you for the review. I am glad that you enjoyed your stay.