We are grateful for our partnership with SBS Transit Ltd, which has been crucial in transforming innovative technological visions into reality. SiLViA will help passengers who are hard of hearing and hearing with their travel queries. We also wish to express our appreciation to Huawei, #Tech4City, NUS Enterprise, NUS Graduate Research Innovation Programme (GRIP), The Singapore Association for the Deaf (SADeaf), and ACE.SG (Action Community for Entrepreneurship). Their ongoing support is essential for us. As we move forward, we remain dedicated to continuously enhancing our AI-driven solutions. We look forward to working together with SBS Transit Ltd to innovate more on this smart and inclusive journey.
Meet SiLViA – our new assistant who communicates through sign language! Powered by Generative AI technology, SiLViA can translate spoken and written words into sign language, helping passengers who are hard of hearing with their travel queries. Whether it is assisting with navigating routes or providing directions, SiLViA is here to help! She will be stationed at the North East Line's Chinatown Station from July. Another warm smile awaits passengers over at Ang Mo Kio Interchange. Known as AIVA, this friendly digital concierge will help passengers with their travel and wayfinding queries starting this June. Also powered by GenAI technology, she chats fluently with passengers to provide prompt assistance and helpful information. As a leading public transport operator in Singapore, our commitment goes beyond getting our passengers to their destinations efficiently — we strive to ensure that every ride with us is a delightful experience, where every commuter feels valued and supported. Today marked a significant milestone as we officially launched the SBS Transit Mobility Innovation Centre (MINNOVA), an innovation hub where local start-ups, SMEs, academia, industry leaders, government agencies and more, can come together to network, brainstorm and co-create innovative solutions to address challenges in the public transport industry. At the launch event, we also signed six Memoranda of Understanding with our partners to develop homegrown mobility-related solutions, aiming to build a smarter, greener and more accessible public transport network for Singapore.
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