Seven-color Garden Resort (Fairy Mountain Tourist Reception Center) Reviews

1. The room equipment is old. The air conditioner in our room cannot be turned on. The battery of the air conditioner remote control has no back cover and the battery has fallen out. When the air conditioner in the next room was turned on at night, we heard the sound of a tractor in our room, which made us unable to sleep in the middle of the night. We communicated with the hotel to change rooms, but the hotel staff was extremely inefficient. The manager was also very picky. There was no room of the same type. He did not want to check out and made all kinds of excuses. The wifi in our room could not access the Internet, and the video could not be turned on. The landline did not work well either. We had to use our mobile phone to call the front desk. The lights in the toilet and the bedroom were very, very dim, and we could not even see people's faces clearly. The bathroom was very small, and we had to open the door to take a shower because we bumped our arms. The toilet was full of water. The gap in the door was very large, and the sound insulation was not good at all. 2. I booked a room during the National Day holiday on September 25 for more than 500 yuan. I looked at it the next day and suddenly found that the same room type and the same day were directly reduced by more than 50 yuan. I refunded it and booked it again. As a result, when we checked in that day, we accidentally found that the room rate was reduced by more than 60 yuan. We asked the hotel and the manager said that Ctrip changed the room rate for them. As a result, Ctrip said that they would not change the hotel room rate at all, and it was all changed by the hotel itself. The hotel manager made all kinds of excuses and had no integrity in doing business. He treated customers as **. 3. The hotel hygiene is very poor. The floor of the hotel lobby is dusty and there is a cat. It looks like a villa, but the corridors and stairs are also dirty, and the dining room is also unhygienic.