Manyue Garden Hotel(Huizhou West Lake Flagship)

Manyue Garden Hotel(Huizhou West Lake Flagship) Reviews

Manyue Garden Hotel(Huizhou West Lake Flagship)

No.118 East Huangtang Road, Huicheng District, Huizhou, Guangdong, ChinaView Hotel Details
Manyue Garden Hotel(Huizhou West Lake Flagship)
Manyue Garden Hotel(Huizhou West Lake Flagship)Manyue Garden Hotel(Huizhou West Lake Flagship)Manyue Garden Hotel(Huizhou West Lake Flagship)
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Manyue Garden Hotel(Huizhou West Lake Flagship) Guest Reviews

4.6/5
Very Good
1848 reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1848)
Positive reviews(1777)
Reviews with photos/video(403)
Classy environment(153)
Convenient parking(105)
Friendly front desk staff(100)
Delicious breakfast(95)
Close to scenic area(30)
Has rooms for families(13)
Negative reviews(71)
Guest User
Garden Superior Room (Double bed)
Stayed in Oct 2024
Solo travellers
7 reviews
4.0/5
Very Good
Posted on Nov 3, 2024
Good hotel and very near to the West lake (East Gate). All between walking distance.
Response from Property: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予我們很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 漫悦全體員工熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
Anonymous User
Garden Superior Room (Double bed)
Stayed in Mar 2024
Couples
44 reviews
4.0/5
Very Good
Posted on Mar 29, 2024
good to stay but still a bit far away from west lake, need to take taxi.
Response from Property: Dear guests, hello! Thank you for taking the time out of your busy schedule to write such a detailed and thoughtful review for us. Regardless of the hotel's room availability in the off-season or peak season, we will continue to provide warm, thoughtful and meticulous service as always. We look forward to your next stay!
Guest User
Garden Superior Room (Double bed)
Stayed in Jun 2024
Solo travellers
2 reviews
4.0/5
Very Good
Posted on Jun 24, 2024
One of The best hotel in huizhou. Location is very convenient to access transport. You can visit the west lake and the shops anytime.
Response from Property: Dear guests, hello! Thank you for your affirmation and support of our hotel. We will continue to strive to do better. We welcome your next stay and wish you a happy life!
Maysuradze Archil
Garden Standard Room (1 Bed)
Stayed in Jun 2024
Travel with friends
16 reviews
4.2/5
Very Good
Posted on Jul 3, 2024
On the one hand, the hotel has everything you need basically, so you can have nice rest. On the other hand, you will always feel that your simple requests are making it difficult for the hotel staff. There is coffee unless you want to drink it. There are boats unless you want to ride them. The location of the hotel is not bad, but on the edge of good.
Response from Property: 您好!感謝您選擇漫悦花園酒店!出行在外要的就是一份舒心,要的就是一份親切,要的就是一份温馨,我們怎能不努力滿足您的願望呢,因為這也是我們的心願,願來到漫悦花園酒店的每一個人都是開心的!
Morbach
Garden Standard Room (1 Bed)
Stayed in Apr 2024
Business travellers
1 reviews
2.7/5
Posted on Apr 23, 2024
There was a cigarette smell everywhere, no refrigerator in the room, no restaurant for dinner at the hotel or near the hotel, difficult to get in and out by car. Nobody spoke a decent English.a complete disappointment
Response from Property: 感謝您的點評。對於您入住期間遇到的問題我們表示歉意。我們絕不希望讓客人有不好的體驗,我確保將徹查您所提到的問題。方便的話我希望可以進一步向您瞭解入住期間的情況,以便我們改善酒店的設施和服務。感謝您入住我們的酒店,希望下次繼續為您服務。
Ho
Superior Garden Twin Room
Stayed in Mar 2024
Business travellers
63 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Nice license center Nice license center Nice license center Nice license center
Response from Property: 親愛的賓客您好,感謝您對漫悦花園酒店(惠州西湖店)的喜愛和認同。我們一直努力為旅客打造雅緻靜謐的入住環境,酒店還有房型配置了浴缸喲~願您卸下旅途的疲憊,享受被“愛”包圍的舒適感受~希望我們能為您的假期增添喜悦和感動。期待您的再次入住哦~祝您天天好心情~
Guest User
Sky Suite (Fridge)
Stayed in Jul 2023
Couples
3 reviews
4.5/5
Great
Posted on Jul 3, 2023
It's a good hotel with comfortable bed and environment. Very close to west lake, but looks a bit dangerous at night. Overall its a pleasant stay with good price!
Response from Property: Thank you for coming, and sincerely thank you for your love and recognition of Manyue. You remember that the good time here touched our hearts. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you! Wish: all the best!
HONG MIN
Featured Room (Double Bed)
Stayed in Nov 2023
Business travellers
14 reviews
3.0/5
Posted on Nov 16, 2023
The exterior of hotel is not aesthetically beautiful. The bedrooms are well appointed n clean. The location is in the middle of a village. Hard to get a taxi. Staff are not well trained especially the breakfast staff. The cook at egg station prepared over fried eggs and is not happy to cook to order. Service staff clears freshly brewed coffee left on the dining table when one goes to get other items. Very wasteful. Will not go back to this hotel again.
Response from Property: 您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Guest User
Garden Standard Room (1 Bed)
Stayed in Sep 2023
Family
4 reviews
4.5/5
Great
Posted on Sep 9, 2023
I just have a very pleasant stay at the hotel. Staffs are very helpful and courteous. Hotel is very clean and neat. Bed is very comfortable. I have a very restful time at the hotel.
Response from Property: 感謝您的光臨,同時也真誠感謝您對漫悦的喜愛和認可,您記住了在這裏的美好時光讓我們心裏感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行。酒店設有西湖腳踩30分鐘遊船,自助洗衣機,烘乾機,健身房。希望能有更多為您服務的機會! 祝: 一切順利!
Chu
Garden Superior Room (Double bed)
Stayed in Oct 2023
Family
2 reviews
2.2/5
Posted on Jan 11, 2024
Overall is fine. Location ok, food ok, but having smoke smell
Response from Property: 感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗,我們深表歉意,我們已經反饋給客房部並立即進行了改進,相信日後我們的同事在為客人服務將更加細緻。再次對您的不悦深表歉意,期待您的再次入住感受我們更好的服務。
Anonymous User
Garden Superior Room (Double bed)
Stayed in May 2023
Couples
91 reviews
5.0/5
Outstanding
Posted on May 28, 2023
Very clean. The staff are helpful and nice. Suitable for couples and families
Response from Property: 感謝您的點評!酒店提倡“ 用心服務”, 給您提供更滿意、更舒適的休息環境!酒店 距離西湖約5分鐘、西湖美食步行街約10分鐘、距離港惠購物廣場15分鐘,華貿天地15分鐘,地理位置優越,交通便捷您的滿意就是我們的追求! 期待您的再次光臨!
Arquero
Superior Garden Twin Room
Stayed in Mar 2022
Couples
5 reviews
4.2/5
Very Good
Posted on Mar 14, 2022
The hotel is well located at walking distance from the lake and some scenery spots. The front desk staff are super efficient and friendly. Check-in was done quickly and without any of the usual problems foreigners find at some hotels. The rooms are modern, clean and with good quality noise isolation. Comfortable beds and decent amenities. The breakfast is average. Good place for a couple of days in Huizhou downtown.
Response from Property: 非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹求為每位客人提供最為貼心細緻的服務,為每位客人帶來超值的體驗。漫悦花園酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向您展示酒店的獨特魅力。您的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
ONETAKE_DL
Featured Room (Double Bed)
Stayed in Aug 2022
Business travellers
15 reviews
5.0/5
Outstanding
Posted on Sep 18, 2022
English corner.
Response from Property: 親:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位客人享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快! 
Anonymous User
Garden Superior Family Room
Stayed in Dec 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 14, 2024
It was a very happy trip. The room decoration is warm and bright, which is my favorite. Ms. Zhu at the hotel front desk is very polite and helpful (cantonese is a plus😆),👍🏻👍🏻Full marks for room cleanliness💯 Free West Lake foot cruise for 2-4 people (30 minutes)👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your visit. We sincerely thank you for your love and recognition of Manyue. We are touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Wish you all the best!
『qianchang』
Garden Superior Room (Double bed)
Stayed in Dec 2024
Other
7 reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
The room is decorated in Chinese style. It is not very big but very cozy. There are some smart devices and the hygiene is also good. At first glance, it is the hotel you want to stay in. The location is not particularly convenient, but it is very convenient for visiting West Lake. The breakfast is also OK!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time. Your praise gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. All the staff of Manyue are eagerly looking forward to your visit again! Welcome to come back and experience again, and wish you a happy life
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