Airship

Let’s talk specifics, what is different about Flight Assist 2.0? ⚡ Smarter Insights. Faster Results Refine your guest’s data dynamically with AI-powered queries and faster results. ⚡Unlock Precision Targeting Manipulate and combine customer datasets for more effective engagement strategies. ⚡Analyse Large Datasets Easily Support up to 500,000 contacts per result with boosted performance and speed. ⚡ Event-Driven Insights Made Easy Gain smarter insights by asking AI to understand customer behaviours and actions. ⚡ Boost Data Precision Use dynamic data manipulation for more refined customer segmentation. Find out more here 👉  https://lnkd.in/e2qDNRZG

Take restaurant marketing and guest insights to the next level with our enhanced OpenTable integration. Now, with POS data integration, you can capture basket-level insights straight from your bookings (if your POS supports it). Here’s what this means for you: 🍽️ Track what guests are ordering (menu items, prices, quantities) to refine your offerings. 🏷️ Automatically tag guests based on their visit behaviour, unlocking more personalised marketing opportunities. 🎟️ Link bookings to special events or menus, tailoring your engagement strategies. 📩 Create automated email campaigns to thank your most valuable guests and encourage repeat visits. *This integration requires OpenTable's Platinum API package. Contact your OpenTable Account Manager for details. 👉 Learn more about the Airship and OpenTable integration here: https://lnkd.in/eXVYcDA3 #Hospitality #HospitalityTech #POSIntegration #GuestExperience #CustomerInsights #OpenTable #Airship

Introducing: Flight Assist 2.0 Say hello to smarter, faster and easier campaign building. Flight Assist 2.0 is your co-pilot for creating campaigns that hit the mark every time. Flight Assist uses AI to streamline customer data analysis, enabling you to uncover insights and refine datasets for smarter, more targeted marketing and engagement. Flight Assist 2.0. Smarter Data. Faster Insights. ⚡ Find out more here 👉 https://lnkd.in/eGszWPTn

Love is in the Air(ship)! 💌 Although Valentine’s Day is about romance - it’s a golden opportunity to get bums on seats, give sales a boost and show your customers some hospitality love. Here we’d love to share a few examples of our Airshippers and how they’re making their mark this Valentine’s. 🍺 Craft Lincoln, ⛳️ Junkyard Golf Club, 🥐 Megan's Restaurants, 🐉 Tattu Restaurants, 🍷 Corrigan Collection,🍸 The Muddler, 🍻Everards of Leicestershire, 🐅 Mowgli Street Food’s, 🎠 Carousel Bar Leeds, 🏙️ Aqua Shard, 🌅 Circe's Rooftop and🦌 White Hart Hotel. So what creates a winning Valentine’s campaign? 💘 Getting personal – Segmenting your audience and sending the right offers that understand your guests. Couples’ tasting menus? Date-night drinks? Whichever feels right to you. ⏰ Don’t forget the forgetful – Automate those last-minute “Don’t panic, there’s still time” emails to encourage last-minute bookings and gifting purchases. 🍾 Incentivise pre-booking – Give those booking early and opting in,  a little something extra. Free fizz for their special day? Go on, treat them. 💡 Keep this in mind!: Once the hearts and roses are gone, follow up! Turn your Valentine’s guests into loyal customers with a follow-up email thanking them for joining you and asking for that ever-valuable feedback. To find out more about the feedback that you can collect directly from the Airship dashboard, head over to our Airship Feedback page here 👉 https://lnkd.in/eEnPxukd

📢 We’re heading to KAM Insight’s Leased & Tenanted Spotlight 2025! The UK’s top pub minds are gathering to talk trends, share insights, and dig into the Licensee Index. Luci and Tess will be there alongside Zonal, soaking up all the knowledge and courtesy of Toggle dishing out a little something too… 👀 See you there! #Airship #HospitalityCRM #HospitalityMarketing #HospitalityTech #HospitalityIndustry #DigitalMarketing #LeasedAndTenanted #PubSector #LicenseeIndex #InnovationInHospitality

✨ Happy February! Christmas feels like a distant memory. Dry January is done, and 2025 is well underway. 💥 Power to the Marketeers! This month, we officially launched our campaign: #PowerToTheMarketeers—a movement designed to give hospitality marketers the tools, data, and insights they need to win bigger budgets and make bigger impacts. We kicked things off at Restaurant Marketer & Innovator, where our CEO Dan rallied 400+ industry leaders with this message: Hospitality marketing drives revenue, fills venues, and builds brands. It’s time for marketing to take its rightful seat at the table! 📈 January Recap January got 2025 off to a flying start: 📩 80.3 million emails sent via Airship in January alone, setting the tone for a huge year ahead. 📊 21.44% average conversion rate across the board. 🚀 New to the Airship Family It’s always exciting to welcome new businesses on board. This month, we’re celebrating: SABAI SABAI™, The Pilot Boat Pub, Stroud Brewery - a certified B Corporation, and EVER SO SENSIBLE RESTAURANTS LIMITED. We can’t wait to see how they put our platform to work. ⚡ Fresh Developments We have given our Sending Summary page a new look. ✅ All key details upfront - subject lines, recipient summaries and a preview of your email, so you know exactly what’s going out. ✅ More control over scheduling - making it easier to plan campaigns in advance and double-check everything before hitting send. ✅ A cleaner, clearer layout - so you can navigate everything faster and more confidently. 🏃 Airship in Action Luci and Tess kicked off the year by attending Informants, and getting the latest insights from the sector. We took London by storm for RMI, with a full crew including rally leader Dan, alongside Luci, Amy, Holly, Grace, and Rebekah, representing Team Airship and championing #PowerToTheMarketeers. Special shoutout to Bill's Restaurants for winning Best Digital Engagement at the 2025 RMI Awards. It’s been brilliant to support their journey alongside TheLoyaltyCo., Dot.vu, and Spin. 🌍 In Our World Beyond marketing and tech, Team Airship has been making moves on the football pitch, too. Shoutout to Jake and Adam for their standout performances. 🏆 ✈️ Airship Captains A huge shoutout to Emma and Georgina, who’ve officially moved into our Product Team! They’ll bring their expertise from Tech Success and Customer Success to help shape our year ahead. Also, on our recent campaign, Stuart for the insights and Rebecca for the concept and all the amazing imagery backing it up! Want More? 📕 Download the Power to the Marketeers booklet 👉 https://lnkd.in/ez5w5wtH 🎥 And if all that insight wasn’t enough, get involved with our interviews from RMI👉 https://lnkd.in/eK4jfZBv #PinchPunch #MonthInReview #Airship #HospitalityCRM #HospitalityMarketing #HospitalityTech #HospitalityIndustry #DigitalMarketing

💡 What’s your advice for aspiring marketeers? We put this question to hospitality minds at RMI: ✨ Jen Wragg at Kinship Hospitality. A true industry leader. 🍕 Sarah Brading – Co-founder of Flat Earth Pizzas + Hospitality Consultant. Part of our professional network. 📊 Reuben Pullan – Senior Insight Consultant at CGA by NIQ. One of #RMI25’s rising stars! Watch now to hear their expert tips and find out what they’d recommend for success. Are you a marketeer looking for more insight? Download our free Power to the Marketeers guide here 👉 https://lnkd.in/ez5w5wtH #PowerToTheMarketeers #Airship #HospitalityCRM #HospitalityMarketing #HospitalityTech #HospitalityIndustry #DigitalMarketing

A massive congratulations to Bill's Restaurants on winning Best Digital Engagement at the 2025 Restaurant Marketer & Innovator Awards! 🎉 We love to have played a part in their success alongside the teams at TheLoyaltyCo., Dot.vu and Spin. This well-deserved win highlights the incredible work you've done in driving engagement and creating connections with your audience. We’re proud to have played a part in your success and look forward to continuing to support Bill’s. Huge congrats to all other winners and nominees. It was inspiring to see so many achievements from our friends in the industry! 👏 #RMI2025 #PowerToTheMarketeers #Airship #HospitalityCRM #HospitalityMarketing #HospitalityTech #HospitalityIndustry #DigitalMarketing

💡 New vacancies! We're expanding our team and are currently hiring for three key roles: 🔹 Head of Customer Success Lead and inspire our Customer Success team, overseeing four teams across Onboarding & Delivery, Support, Account Management, and Print & Fulfilment. Use data-driven insights to drive satisfaction, retention, and growth while aligning strategies with company goals. 🔹 Onboarding & Delivery Lead/Digital Project Manager Bring your expertise in onboarding, workflow optimisation, and team collaboration to deliver exceptional service. Mentor a high-performing team, foster strong customer relationships, and leverage data & technology for success. 🔹 Technical Support Executive Blend your technical skills with outstanding customer support in a fast-paced environment. Help guide onboarding, troubleshoot technical challenges, and simplify complex concepts for both technical and non-technical audiences. 👉 Ready to join us? Find out more and apply at: https://lnkd.in/em4mqsSE #WeAreHiring #Jobs # #HospitalityJobs #CustomerSuccess #Airship #HospitalityCRM #HospitalityMarketing #HospitalityTech #HospitalityIndustry

Last week, Luci joined the #RMI25 Resturant Study Tour, exploring some of London’s most exciting hospitality concepts and hearing from the inspiring teams behind them. A huge thank you to the brilliant hosts: 🐣Dave's Hot Chicken 🇬🇷The Real Greek 🍽️Darjeeling Express 🌺Los Mochis 🍝Lina Stores 💭Kitchen Theory It was an incredible day packed with innovation, creativity and fresh ideas. Watch what she got up for yourself 👀 Restaurant Marketer & Innovator Zonal #PowerToTheMarketeers #HospitalityMarketing #DataDrivenMarketing #Airship #Toggle #HospitalityCRM #HospitalityTech