Flowla 🌊

Building a strong Customer Success playbook just got easier 🙌 We’ve partnered with Markus Rentsch to bring you the CS Playbook Bundle — a resource packed with ready-to-use checklists, best practice cheat sheets, and proven templates to help you streamline handoff, onboarding, and success planning with confidence. 🔹 Designed for efficiency 🔹 Built on real-world best practices 🔹 Ready to implement immediately Looking for even more insights? Markus has an entire library of free and premium resources designed for CS leaders 👇 https://lnkd.in/g-W8YatB

Hire a CSM for your First Sales Hire!!?? Actually it works for Erdem Gelal Founder of Flowla 🌊 Because he says the clients get to meet the person who will be helping them once they become a customer. He breaks down why in our Founder Led Sales interview. Check out the full interview in the link in the comments.

I did not see this coming.  But I know exactly how to turn this into something bigger. BACKGROUND: Two days ago, I shared a post about a custom GPT I built, to tackle one of the biggest challenges in sales: ghosting. It’s called the VAT Generator, short for Value Added Touchpoints 😊 It takes your discovery call transcript and instantly generates hyper-relevant text messages. No more "just checking in" stuff. The post took off. - 220K+ impressions - 1300+ comments - Endless DMs asking “Where can I get this?” That’s when it became clear: We hit a massive pain point. WHAT’S NEXT: I sat down with my co-founder Oguz, looked at the feedback, and it was obvious. This can’t just be a side project. So we canceled all weekend plans.  We’re building this into Flowla 🌊. A simple GPT isn’t enough. - Manually pasting transcripts? Not scalable. - No integration with notetakers? Too much friction. - Can’t automate follow-ups? Low adoption. This isn’t just a cool AI experiment anymore.
 This is going to change how follow ups are done, especially when combined with your digital sales room data. If you commented, DM’d, or even just engaged, thank you!  You helped shape what’s coming next. INTERESTED? We’re moving fast and shipping this over the weekend.  Goes live on Monday. Message me, or add a like/comment to show you want in.  I’ll send you the link. 

I was sick of getting ghosted after a great discovery call. So I built an AI tool that makes prospects respond. 👌 You know the feeling: - Call goes great - Prospect is interested - You send a follow up - Silence. I knew I had to fix this, so I built a custom GPT: “The VAT Generator“ This VAT doesn’t go to the government. It stands for "Value Added Touchpoints". Built to get replies, not taxes. How it works: - You drop your call transcript. - It suggests 3 hyper-relevant follow-up examples, referencing to what they’ve given you in the call.  - You get replies - I hit 67% in the last 4 weeks. No more “just checking in” emails. No more ghosting. Just real engagement. Want to try it? Drop “VAT” in the comments, and I’ll send you the link. --- 📣 Update: Wow, didn’t expect this kind of response! I’ve hit my LinkedIn limits, so bear with me. I’ll make sure everyone gets the link. To make it easier (and faster) for both of us, please send me a connection request. Otherwise, I’ll be in touch next week. ---

Onboarding enterprise clients across 40+ countries comes with its challenges... especially when the process is spread across spreadsheets, endless emails, and too many steps. With Flowla, Insider. transformed their onboarding into a seamless, structured journey: ✅ One link instead of scattered email threads ✅ Clear, guided steps for a smoother experience ✅ Faster activation with less back-and-forth The impact? 35% faster onboarding. We’re proud to support Insider, a global leader in personalized customer experiences, as they move faster and create even better experiences for their clients. Check out the full success story (+ video) --> https://lnkd.in/e3YaA4eg

🙌 You asked, we delivered! After our last post, so many of you shared even more incredible communities for women in revenue roles — so here’s Part 2! These spaces are where women in sales, CS, and Enablement connect, learn, and level up together. Because navigating revenue leadership is easier (and a lot more fun) when you have the right people in your corner. Let's give a round of applause to some more amazing communities 👇 Women in Sales Women of Customer Success Women in Tech Sales (WITS) WiSE - Women in Sales Enablement Women Sales Club CS Ladies Making Moves Black Women in Tech Sales Women In Sales Know another great one? Drop it in the comments! PS: We're still looking to spotlight more stories and advice from women in revenue leadership! Take this quick survey to share your insights and get featured in our research --> https://lnkd.in/eN78vR4R 💜

I'm happy to announce my new partnership with Flowla 🌊 Flowla has built a platform to handle customer interactions from the very first touch. Making it easier to - close new deals  - onboard new customers - manage renewals and expansions and providing a smooth customer experience. - Important information no longer gets lost - There’s no more endless fourth and back E-mails - Selling and onboarding stop being black boxes They have created a bunch of useful resources in the process and now you can find these 4 in my shop royally FREE: - CS Playbook - Sales-to-CS-Handoff Checklist - Onboarding Cheat Sheet - CS Plan Template Get them here --> https://lnkd.in/d9FJY3NX

We've all been there 👇 You craft the perfect, polished sales deck — concise, compelling, and visually stunning. You hit send, feeling confident. And then… the email chaos begins. 🫠 Endless threads. Confusing follow-ups. Attachments lost in the abyss. Maybe it's time for a better way to manage the buyer journey? 😉 #buyerenablement #sales #digitalsalesrooms

Galentine's Day may be over, but we don’t need a reason to celebrate the amazing women in revenue! 🙌 We’re excited to support #GirlsClub's 2025 Emerging Manager Certification Program, a game-changing initiative that helps women in revenue roles build leadership skills, confidence, and community. 📢 Nominate a rising leader today! Your nomination can give a high-potential woman access to mentorship, training, and a network designed to help her succeed. Let’s create more opportunities for women to step into leadership. Know a woman in sales, marketing, or customer success who’s ready for leadership? 👇 🔗 https://lnkd.in/gqubMxfW #WomenInRevenue #FutureLeaders #WomenInSales #CSLeadership #SalesLeadership #GirlsClub

Excited to announce that Flowla is now SOC 2 compliant 💪 We take security seriously so we partnered with Modern Assurance to evaluate the suitability of the design operating effectiveness of our controls relevant to security, confidentiality, availability, privacy, and processing integrity. Huge thanks to Secureframe for helping us get and stay compliant 🙌 Read more about this ongoing commitment: https://lnkd.in/gGWsHK8G