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Getting Started: Launching Your Tech Startup with Confidence You have a brilliant idea for a startup, but we don’t need to tell you how risky it can be to launch your own business. Though the tech industry is undeniably booming, with a projected growth of over 14% in the next 10 years, profit is by no means guaranteed, especially for a brand-new business. If you want to build a startup that will thrive, you need a solid business plan — and you need the confidence to back it up. Read more: https://lnkd.in/d-Y4RJG7

The Pros and Concerns of AI for Small Business It’s been less than two years since ChatGPT made Artificial Intelligence (AI) mainstream, dramatically surging the technology across industries for enterprises and small businesses alike. The debate over whether this technology has done more harm or good has shifted. Read more: https://lnkd.in/d49RnfZc #smallbusiness, #AI

The Art of Asking Smarter Questions The urgency and unpredictability long faced by tech companies have spread to more-mature sectors, elevating inquiry as an essential skill. Advances in AI have caused a seismic shift from a world in which answers were crucial to one in which questions are. The big differentiator is no longer access to information but the ability to craft smart prompts. Read more: https://lnkd.in/eiFUGyFj #tech #techsales #SaaS

Feeling Marketing Burn Out? AI is the Answer Ever felt like the marketing world has gotten so chaotic you can hardly keep up? There are so many different ways to reach your intended audience now; billboards and catchy jingles are the least of them. Should you target YouTube ads? Hire an influencer? Write blog posts? Redesign all your materials to be cohesive and on-brand? Read more: https://lnkd.in/dTwAqixR

The Vendor of My Cloud-Vendor is My Friend What does a suburban roofing company have in common with a cloud supplier? The answer can be found in the passage of time. This conversation occurred with Sean Heide, research technical director at the Cloud Security Alliance, Chris Holland, VP of cloud services at Thales, and me, Steve Prentice, host of the Security Sessions Podcast. We discussed that one of the lessons that homeowners need to learn early on when they see those plastic signs advertising roofing work “guaranteed for twenty years” is that such a guarantee is meaningless if the roofing company has no intention of being in business that long. When it comes to roofing, as with many other sectors of our economy, there are many fly-by-night operations that sell something that they have no intention of supporting. But inexperienced consumers remain blind to such subterfuge, seduced instead by a false sense of security regarding the long-term safety of the roof over their heads. Read more: https://lnkd.in/d9P8DqeZ

Demystifying Sales Forecasting: A Practical Guide to Predicting Your Business Success Who needs a crystal ball when sales forecasting is at your fingertips? Imagine it as your personal compass in the world of business. It assists you in meticulous planning, effective collaboration, and staying adaptable. The key? Utilize your knowledge – previous sales data, current trends, and even inside information about your competitors – to make intelligent predictions. No need for expensive software; all you need is a pen, some numbers to work with, and a touch of common sense. Read more: https://lnkd.in/dxN6e4Aj #sales #forecasting

The Future of Contact Center Automation: Innovations and Insights As we navigate through a rapidly evolving business landscape, the approach to customer engagement is undergoing a profound transformation. We’re now entering an era where automation is at the forefront, fundamentally changing the way businesses interact with their customers. This evolution goes beyond just upgrading technology; it’s about completely rethinking and improving how customer service is delivered, with a strong emphasis on efficiency and prioritizing the customer’s needs. Read more: https://lnkd.in/dxFBt9_u #aiautomation #customerservice

The Future of Contact Center Automation: Innovations and Insights As we navigate through a rapidly evolving business landscape, the approach to customer engagement is undergoing a profound transformation. We’re now entering an era where automation is at the forefront, fundamentally changing the way businesses interact with their customers. This evolution goes beyond just upgrading technology; it’s about completely rethinking and improving how customer service is delivered, with a strong emphasis on efficiency and prioritizing the customer’s needs. Read more: https://lnkd.in/eXHMh568