Howbeck Healthcare Limited

🎄✨ It’s farewell for now, Jingle the Elf! After a whirlwind month with us, Jingle has packed his sleigh and is in a rush back to the North Pole to prep for the biggest night of the year! Thanks for all your help, Jingle—you’ll always be part of the Howbeck family! As we wrap up 2024, we want to say a huge THANK YOU to all our incredible clients— both new and longstanding. Working with you this year has been an absolute joy, and we can’t wait to continue our collaboration in 2025. Wishing you all a very happy and healthy Christmas. Here’s to an amazing year ahead! 🎉 #ThanksFor2024 #HereWeCome2025 #howbeckhealth #jingletheelf #elfontheshelf

🎄Big news from the North Pole! Jingle the Elf has been promoted to manage the Elf-Service Website - a very important mission indeed! Luckily, Jingle’s been brushing up on Howbeck’s top website tips to make sure the elves can easily find everything they need. Here's what Jingle learned: ✨ Keep it short and sweet – Use short paragraphs (30-60 words) and break content up with clear headings. ✨ Quick links are key – Direct access to important pages like Appointments, Repeat Prescriptions, Sick Notes, Test Results, and New Patients is a must! ✨ Name it right – A page called "Register as a New Patient" performs better in searches than just "New Patients." ✨ Clear opening hours – Write days and months in full, and use “to” instead of dashes (e.g., 8:00am to 6:00pm) so screen readers can easily interpret them. ✨ Accessibility matters – Include details about accessible parking, ramps, lifts, bathrooms, and hearing loops on your contact page. With Howbeck’s advice, Jingle’s got the elf-service website running smoother than Santa’s sleigh on Christmas Eve! 🛷 #websitetips #gpwebsite #jingletheelf #elfontheshelf

✨Oh dear, Jingle the Elf is in a bit of a tinsel-tangle trying to write his bid for Head of Elf & Safety at the North Pole! ✨ If you’ve got a bid to write and need some support, our magical bid team, led by @Emma Colclough, is here to help make your bid shine. Don’t be like Jingle and leave it until the last minute! Reach out today to find out how we can help. #bidwriting #bidsupport #jingletheelf #elfontheshelf

✨ Say hello to Candy, Jingle’s best friend and the North Poles newest PCN Manager! ✨ Being new to the role can be tough, but Jingle had Candy’s back and signed them up for our Outline PCN Manager Induction Programme! This amazing programme covers all the essentials of being a PCN Business Manager—think DES, ARRS, Workforce Planning, Finance, Performance, Governance, and more! The best part? Candy only needs to spare 3 hours a week for 6-8 weeks to build the confidence and skills to sleigh their role like a pro! If you or someone you know is new to the PCN Manager world, why not join Candy on this fantastic journey? #jingletheelf #elfontheshelf #pcnmanager #pcnmanagerprogramme

✨ Look who got into a bit of a sticky situation trying to sneak into practice to get some insider tips on workflow optimisation from our team – only Jingle the Elf! ✨ If, like Jingle, you’d love our team’s help in creating an optimized workflow for handling inbound documents (and saving your GPs loads of admin time), no need to sneak around! Just drop us an email to learn more – lisa@howbeckhealthcare.co.uk #jingletheelf #elfontheshelf #workflowoptimisation 

✨After wrapping up his work at the North Pole this festive season, Jingle will be back to focussing on ‘elf-care’… but could do with brushing up on his IT skills! ✨ Luckily, he’s found the free How2 training website, signed up and now he’s able to refresh his skills in EMIS, Coding, Docman and much more! Ready to join him? Sign-up today for free and boost your IT skills just in time for the New Year. #jingletheelf #elfontheshelf #how2 #itskills

🎉 Look who’s ahead of the game — Jingle the Elf just snagged a copy of the brand new DPO Newsletter, hot off the press! Our Winter edition is here to keep GP Practices in the know with all things Data Protection, because staying informed never goes out of season! ❄️ Want to learn more about our DPO services for practices? Our friendly team are ready to help - get in touch today. #DPO #DataProtection #newsletter #Jingletheelf #elfontheshelf

✨Jingle the Elf was struggling to get to grips with the North Pole’s new cloud-based telephony system! ✨ Thankfully, we were on hand to give him a few tips to ensure the elves were making the most of all its magical features! Here are three of the top tips we shared with Jingle to streamline the elves work to ensure holiday cheer! 🎄 ·       Tailor call routes to end at a point where the patient can opt to have information sent to them by SMS – this might be used to send a link out for Fit Notes for example. ·       Use the analytics from your system to understand peak call times, or the times when most calls are missed or abandoned - and adjust staff schedules accordingly or consider how to further automate certain messages to reduce the demand on your call handling team. ·       Create ‘VIP/Priority’ caller profiles that can be diverted automatically down a different pathway, for example for Palliative Care patients, or for calls from Care Homes. With these tips, Jingle’s telephony system is now ready for a smoother holiday season! #jingletheelf #elfontheshelf #telephony #cloudbasedtelephony

🚨 Elf on the loose! 🚨 Looks like our mischievous friend Jingle the Elf got caught red-handed taking a break and catching up on the latest Howbeck Newsletter! 📰 Don’t worry, Jingle – we’ve got you covered! We’ll make sure you never miss an edition by subscribing you. 😉 Want to stay in the loop like Jingle? Let us know and we’ll add you to the distribution list,  andrea@howbeckhealthcare.co.uk #jingletheelf #elfontheshelf #primarycarenewsletter

✨Taking charge of the Elf-Service at the North Pole is no small feat! Luckily, Jingle the Elf found our Data Protection team to keep Santa's health centre fully compliant with GDPR! ✨ Imagine having the same expert support as Jingle! Our top-tier DPO team offers personalised guidance to keep you fully compliant with UK GDPR and protect your practice and patient data, no matter the season. With nearly 20 years of experience in healthcare and data protection, we bring you a sleigh-full of expertise, customised training options, and a treasure trove of resources to safeguard your practice. Don’t wait! Get in touch today to give your practice the gift of security and peace of mind this holiday season! 🎅 #jingletheelf #elfontheshelf #dpo #gdpr