Lemon Contact Centre 🍋

At Lemon, our highly trained operators will expertly triage your calls by following your processes and ensure that scalation paths are followed robustly, ensuring customer satisfaction 🍋 If you'd like to discuss how we can support your business, contact us: https://lnkd.in/eRKss8Ys #Lemon #ContactCentre

When working with Lemon our operators can log all interactions on your systems and portals, ensuring efficiency for you and your customers 🙌 Contact us to see how we can support your business with daytime and out-of-hours customer service: https://lnkd.in/eRKss8Ys #Lemon #ContactCentre

It can be difficult to respond to enquiries immediately, however with Lemon on your side it will never be easier 🙌🍋 Contact us to see how we can be an extension of your business: https://lnkd.in/eRKss8Ys #Lemon #ContactCentre

We understand how important it is to provide clear and transparent reporting for our clients 🤝 Our regular management information packs build trust, enhance communication, and allow our clients to make informed data-driven decisions about their customer service needs! Contact us to discuss how Lemon can support your business and its customers: https://lnkd.in/eRKss8Ys #Lemon #ContactCentre #CustomerService

We are proud to be a Real Living Wage employer 🍋🙌 Our dedication to delivering exceptional service to our clients begins with our focus on supporting and valuing our staff 💛 Living Wage Foundation #Lemon #ContactCentre #LivingWage

At Lemon, our agents work as a true extension of your business giving you access to additional resources and helping to ensure that your engineers can complete their jobs, whilst your customers are taken care of 🤝🏗 Contact us to discuss how we can support your business in 2025 - https://lnkd.in/eRKss8Ys #Lemon #ContactCentre #BPO

Here at Lemon Contact Centre, we offer a range of service packages designed to support businesses of all sizes, each providing flexibility and adaptability in customer support solutions 🙌 For more information on our Bronze, Silver, Gold and Platinum packages, head over to our website on the link below 👇 https://lnkd.in/dgXGwd_h #Lemon #ContactCentre #CustomerServiceSupport

Have you ever wondered how Lemon got to where we are today? If so, this blog will give you insight into how we utilised excellent customer service and a great team to grow our business over the last 2 decades! 👇 𝐒𝐩𝐨𝐢𝐥𝐞𝐫 𝐚𝐥𝐞𝐫𝐭: In the early days our co-founders Martin Anderson 🍋 and Lesley Wratten took turns sleeping on the office floor to ensure our clients received the best 24/7 service, often accompanied by their dog Jake 🐶 https://lnkd.in/eXu7WEQH #Lemon #ContactCentre

I never planned on working in a contact centre. 🤷🏼♂️ But over the past 20+ years, I’ve watched this industry evolve dramatically. What was once seen as mundane is now a vibrant, intricate, and increasingly tech-driven field. Starting out ‘on the phones’ builds invaluable skills in communication, problem-solving, and adaptability. These are foundations you can take anywhere. 💪🏻 Today, the contact centre industry offers limitless potential for growth and development. Roles like Team Leader, Quality Analyst, Trainer, IT, Data Analytics, Sales, Account Management or Marketing. It’s now anything but mundane. 💛 How has the contact centre industry shaped your career so far? #contactcentre #callcentre #bpo #customerservice #Career

At Lemon our experienced team receives bespoke empathy training, meaning we will always answer your customers' calls with the care and attention they rightly deserve 💛 Speak with us to find out how we can support your business with sensitive calls - https://lnkd.in/eyPZP6Dj #Lemon #ContactCentre #Empathy