We Are Group

📞*ring ring* it's Helplines Awareness Day 📞 We're shining a spotlight on the Digital Helpline which we proudly manage and deliver for Lloyds Banking Group. The Digital Helpline teaches customers how to bank online, ensuring safe and accessible banking for all. 💷📲 But it’s more than helpline; it's a bridge to overcoming digital and financial exclusion, empowering customers to confidently manage their money online. 💪 The Digital Helpline also offers training on everything from using price comparison and online shopping websites, to exploring online job boards. It's worth considering how digital skills training could enhance your customers' experience. Read more about it here 👉 https://bit.ly/41heORk #HelplinesAwarenessDay #DigitalSkills #CustomerService

We are looking for Customer Service Agents with experience in energy and debt advice. 👥 As a Customer Service Agent, you are a lifeline for our customers. You will offer tailored support and help us strive towards a world where no one is left behind. 🌍 Find out more about how you can join our vibrant team 👉 wearegroup.com/careers #Hiring #WeAreGroup

🤔 What does ‘safe’ mean to you? For many people, including some of our staff, the physical aspect of safety springs to mind first. This Safer Internet Day, we’re reminding you that safety extends beyond the physical to digital. While we tend to find safety within the walls of our homes or familiar environments, the digital world has introduced new risks that can reach us anywhere. 🌐 From scams to data breaches, the internet presents challenges that require us to be vigilant and aware. It's crucial for us all to stay informed and proactive in protecting ourselves online. We can do this by: 📖 Training ourselves and others on digital skills for safety 🔒 Using strong passwords and security measures 🔍 Being cautious about the information we share online Tell us what ‘safe’ means to you in the comments below 👇 UK Safer Internet Centre #SaferInternetDay #DigitalSkills #Safety

Did you see this? 👀 Digital Futures at Work Research Centre (Digit) released a new report – Digital Dialogues: Shaping the digital transformation of work. Why you need to read this report 📖 Amongst many crucial findings, one of the main challenges it discusses is the low investment in digital skills and literacy at work. What to do if you don’t want to read the full report 💡 We've sparked a digital dialogue of our own on this topic… Tune into our podcast episode where we explore the hurdles of digital literacy and the benefits that investing in digital skills brings to individuals, at work and in life, and to businesses as a whole. 🎧 Give it a listen or watch now 👉 https://bit.ly/4hlpovr #DigitalSkills #DigitalLiteracy #FutureOfWork #Podcast

Since our Social Impact edition of ‘This or That’ was a hit, we thought we’d introduce round two.✌️ But this time, it’s something a little light-hearted. Introducing ‘This or That’ ✨Office edition✨ Swipe the images and let us know what you prefer when at work 👇 #ThisOrThat #Office

Meet Claire, a loyal customer, who found herself struggling with online banking. 💷📲 Despite various attempts to solve her issues independently, she needed personalised guidance. That’s where the Digital Helpline, delivered by us for Lloyds Banking Group, could gladly assist. 🤝 Read Claire’s story here 👉 https://bit.ly/4gC1efN #OnlineBanking #DigitalSkills #HumanTouch

We're passionate about driving social impact, from digital inclusion to financial empowerment. But we know there's a world of ways to make a difference, and we'd love to hear how YOU do it! 💪💬 So, what's your preferred way of creating social impact? Swipe the images and comment below. 👇 Remember, there's no right or wrong answer. Any effort, big or small, builds a world where no one is left behind 🤝 #SocialImpact #ThisOrThat #PositiveChange

We had the pleasure of welcoming Grant Green and Alex Crowther from Ingeus to our headquarters last week 🤝 We discussed the next steps in empowering Restart Scheme participants with essential digital skills! Together with Serco and its subcontractors like Ingeus, we are delivering digital inclusion training that enhances skills and opens up employment opportunities for participants. 💻🛜💼 Read more about our involvement in the Restart Scheme here 👉 https://lnkd.in/eX9M2m8c #DigitalSkills #Empowerment #Inclusion

In a world where seamless integration should be the norm, those who rely on social welfare face a labyrinth of disjointed systems ⛓️💥 A lack of unified services adds to the burden of the vulnerable and a lack of unified local data hinders the efficiency of welfare delivery. 🤔 Why does this matter? Because when systems don't talk to each other, opportunities to provide seamless support slip through the cracks, affecting real lives and real outcomes. Our blog post explores the root causes of this issue; read it here 👉 https://bit.ly/3VKrJHP #socialwelfare #local #data #fragmentation

🌟A New Year is a new opportunity to create a better future 🌟 It’s the perfect time to reflect on our goals, not just personally but also professionally and ethically. This year, let's not just chase personal milestones but let's aim to leave a positive mark on the world around us. If you're ready to make a measurable difference, we're ready to help! Learn how we’ve enabled our clients to make a significant impact and increased their social return on investment 👉 https://bit.ly/3xJwUyM #NewYearNewMe #EthicalBusiness #SocialImpact #ESG