How can you build trust with a union representative?

In Kenya , their position is anchored in the labour relations Act . The faster employers accept that they are there for a reason that can create a space for enhanced motivation, superior rewards and benefits then we can use to realize superior productivity

Recognizing and respecting the role of a union representative is pivotal. They play a crucial part in advocating for employees' interests and deserve acknowledgment, open communication, and active listening. By treating them as a valued partner and involving them in decision-making, trust can be built, leading to more constructive collaborations and smoother labor-management relations.

If you're a leader representing your team, and union representatives are also representing your team, aren't you both on the same team? In fact, I consider union representatives have a different lens to their interests. Teaming with them to support your team is a great way to support their needs, their developmental/career goals, and foster trust.

Finding common ground has allowed for easier CBA negotiations , especially in identifying the going concerns and areas where health of the company is prioritized

Finding common ground is essential in building trust with a union representative. We share objectives like productivity and employee well-being. By emphasizing these shared goals, understanding each other's perspectives, and seeking collaboration and compromise, we can bridge differences, foster mutual respect, and work towards solutions that benefit both sides.

Addressing workplace issues promptly and constructively is crucial in building trust with a union representative. Delaying or ignoring problems can harm the relationship, so it's vital to approach issues with a problem-solving mindset. Involving the representative in finding solutions and respecting established procedures ensures fairness and collaboration, fostering a more positive and productive working relationship.

Fostering personal rapport is key in building trust with the union representative. Beyond formal interactions, connecting on a personal level builds camaraderie. Showing genuine interest, sharing experiences, using humor, and expressing appreciation can create a more positive and cooperative relationship. Socializing opportunities like lunches and casual conversations can further strengthen the bond, ultimately benefitting both sides.

Building trust with a union representative requires open communication, active listening, and a genuine commitment to finding common ground. It starts with acknowledging their role and perspective, seeking to understand their concerns, and demonstrating a willingness to collaborate. By showing respect, empathy, and a sincere desire for fair and equitable solutions, you can bridge gaps, reduce conflicts, and foster a more productive working relationship that benefits both the workforce and management.