Last chance to register! It’s tomorrow! Discover how Avaamo's #AutoQA is transforming compliance monitoring by analyzing 100% of interactions, automatically flagging non-compliant calls, and providing actionable insights. Don't miss insights from our experts, Karthik Ramana and Tom Cella 👉 Register now to secure your spot! https://lnkd.in/g2wvp5u5 #ComplianceManagement #RiskManagement #ContactCenters #Webinar #RegulatoryCompliance #QualityAssurance #Avaamo
Avaamo
Software Development
Los Altos, California 10,214 followers
At Avaamo, we are hard at work creating the fundamental AI technology needed to make conversational computing a reality.
About us
Avaamo is an advanced multimodal generative AI platform empowering global enterprises to automate and deliver outstanding self-service experiences. Avaamo supports self-service interactions across HR, IT service desks, and customer service for leading global companies. Facilitating over 2 billion interactions annually in 114 languages, Avaamo seamlessly integrates with hundreds of common enterprise applications. Avaamo is founded by enterprise veterans from TIBCO, SAP, Siebel and Apple. Visit avaamo.ai to witness how Avaamo is shaping the future of generative AI-enabled conversational enterprises. Join us at the forefront of innovation
- Website
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http://www.avaamo.ai
External link for Avaamo
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Los Altos, California
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Mobile Software, Enterprise Software, Machine Learning, Healthcare, AI, Conversational AI, Automation, Conversational IVR, Service Desk Automation, Insurance, Help Desk, Artificial Intelligence, Contact Center, Conversational AI, and Supply Chain Management
Locations
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Primary
369 S San Antonio Rd
Los Altos, California 94022, US
Employees at Avaamo
Updates
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Avaamo reposted this
We are thrilled to officially launch Avaamo AutoQA, our LLaMB-powered solution designed to automate QA and ensure consistency, accuracy, and compliance in every customer interaction. Learn about why we built this for our contact center customers #AutoQA #QARevolution #CustomerExperience #ContactCenterAI
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We’re excited to introduce our killer new product #AutoQA! AutoQA transforms how contact centers evaluate customer interactions, delivering 100% call coverage with near-perfect accuracy across all channels. Key capabilities of AutoQA include: • Real-time quality assessment and agent performance feedback • Intelligent, customizable evaluation criteria - no coding required • Comprehensive analytics with emotion indicators and call summaries • Advanced compliance management for data security and regulations By automating 100% of quality assurance, AutoQA empowers contact centers to turn QA costs into profit opportunities. The platform's rapid deployment, seamless integration, and exceptional accuracy make it a game-changer for the industry. Check out the full press release to learn more about this transformative technology: https://lnkd.in/gQfjgdD6 To learn more or see it in action: https://avaamo.ai/autoqa/ #ContactCenterAI #QualityAssurance #GenAI #CustomerExperience
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📽 Webinar tomorrow - Register now! Is your contact center still relying on manual QA? Most centers only review about 5% of calls, leaving the majority unexamined and QA teams overwhelmed. But what if you could automatically review 100% with pinpoint accuracy? Learn how #AutoQA™ enables contact centers to analyze 100% of calls automatically, ensuring no detail is overlooked. Register now: https://lnkd.in/gEDVmtGk #contactcenter #qualityassurance #callcenter #webinar
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Avaamo reposted this
Avaamo Ambient, launched last week, has gained tremendous interest from Doctors. In addition to being uniquely integrated into the clinical workflow, Avaamo Ambient introduces a new level of flexibility and personalization to clinical note generation, supporting 50 specialties out of the box. Learn More: https://avaamo.ai/ambient/
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Are you still relying on manual QA in your contact center? Join our upcoming webinar on November 14th at 1 PM EST / 10 AM PST to learn how #GenAI-powered and #automatedQA can help you analyze 100% of calls with pinpoint accuracy. In this webinar, we'll reveal how #AutoQA enables contact centers to provide real-time, data-driven insights to agents and supervisors, while saving on operational costs. Key takeaways include: -Leveraging AI for actionable feedback and agent growth -Achieving full coverage evaluations, no more random sampling -Customizing QA scorecards to match your business and customer standards -Empowering agents with self-service performance reviews Register now: https://lnkd.in/gEDVmtGk #contactcenter #qualityassurance #callcenter #webinar
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Why did we build Avaamo Ambient? Read our motivations directly from our CEO Ram Menon in this article he penned:
We are excited to launch Avaamo Ambient™, a native AI-based approach that automatically transcribes patient-provider interactions in real-time and reduces the documentation burden in healthcare, supporting 50 specialties out-of-box. Learn about why we built this for our healthcare customers #healthcareinnovation #soapnotes #healthcareAI
Why doctors are reporting burnout and what we hope to do to change it
Ram Menon on LinkedIn
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New product launch! Today we're introducing Avaamo Ambient™: a #genAI -powered ambient listening technology designed to combat one of healthcare's most pressing challenges: physician burnout due to the overwhelming burden of #clinicaldocumentation. Ambient™ transforms natural patient-doctor conversations into accurate, structured clinical notes in real-time saving doctors up to 3hrs outside of patient time. Read more on our dedicated Ambient website: https://avaamo.ai/ambient/ press relase here: https://lnkd.in/eXJpcmEm #healthcareinnovation #soapnotes #healthcareAI #ambientlistening
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Register now, this thursday! Learn how your healthcare team can reclaim 3+ hours daily from paperwork and get back to what matters most - patient care - with #Ambient listening technology. Join Mithun Thangachen (Product Manager, Ambient) and John Einspahr, M.S. (former Epic Systems leader) to see the future of automated clinical documentation in action Nov 7th (next week). Register now: https://lnkd.in/gw7KaQtt #HealthcareTech #AI #ClinicalEfficiency #HealthcareInnovation