CartStack + RezRecover

Hoteliers, let’s talk about numbers for a moment because this one’s a bit of a wake-up call. Say your website brings in 10,000 potential leads each month. With an average booking conversion rate of 2%, that’s 200 bookings. Not bad, right!? But here’s the kicker: 85% of booking attempts are abandoned. That’s 8,000 potential guests leaving your website without booking. Now, imagine recovering just 1% of those missed opportunities. That’s 80 additional reservations —a 40% boost to your bookings—without increasing acquisition costs. Consider the impact this could have on your revenue, guest loyalty, and marketing ROI. So here’s the real question: do you have a recovery strategy in place? If not, let us help you fix that! Schedule a quick demo with us below to see how:

“It really was way easier than I thought it would be.” We absolutely love hearing feedback like this! At CartStack + RezRecover, we’ve spent over a decade refining our platform to ensure it’s as intuitive and effective as possible. From tailoring reminder campaigns specifically for your customers to seamless website integration, we’ve intentionally designed every step of the way with ease in mind. Thanks for being the best customers in the world! The whole CartStack + RezRecover team appreciates each and every one of you! #CustomerSuccess #ECommerce #RecoveredBookings #CartRecovery

Cancellations and no-shows can be more than just a headache for hotels—they directly affect revenue and operations. But what if you could reduce their impact by playing offense with a proactive approach? From implementing flexible cancellation policies to sending automated reminders (wink wink 👀), small adjustments can go a long way. Even strategies like demand-based pricing or pre-arrival confirmations can help keep your rooms filled and your revenue steady. Sounds good, right? Well, if you want to learn how to turn no-shows into a non-issue, we highly recommend checking out Topline RM's insights on how to do just that:

Did you know that nearly 85% of website visitors abandon their booking before completing it? That adds up to a jaw-dropping $10 billion in lost revenue annually. 😱 So while you pour your heart and soul into creating unforgettable guest experiences, what about all of the guests who never make it past your booking page? What’s your strategy for winning back the guests who ultimately decide not to book? This is where CartStack + RezRecover steps in. By capturing data directly from your booking form, you can re-engage potential guests with customized, multichannel campaigns tailored to their behavior with: 📩 Intent-driven Emails 🌐 On-site Campaigns 📱 SMS Reminders …and more. By taking advantage of our offerings, you’ll turn “lookers” into bookers and reclaim revenue that might otherwise slip through the cracks. So if you want to book more rooms and boost your revenue, feel free to schedule a demo with us today:

2025 is here! And with it comes a shift in how people are going to travel. 🌍✈️ Gone are the days of rushed, surface-level sightseeing. Travelers are seeking quiet, authentic, and purposeful journeys—experiences that create meaningful connections and lasting memories. Here are three standout trends shaping this next year of travel: 🌱 Sustainability: Guests want eco-friendly options that reflect their values. It’s no longer a trend—it’s an expectation. 🧘♂️ Mindfulness: Travelers are gravitating toward peaceful, off-the-grid destinations that let them recharge and reconnect. ✨ Authenticity: Unique, local, and immersive experiences are in demand. It's about living, not just visiting. Ready to align your hotel with these evolving desires? Check out Userguest insights into the travel trends defining 2025:

How do you use social proof on your website? Is it guest reviews, awards, or real-time booking data? Share how you’re leveraging it to build guest confidence in the comments below! P.S. Happy New Year!

Black Friday—friend, foe, or...both? With Black Friday now in the rearview mirror, it's a great time to reflect on what worked, what didn’t, and how to approach your future holiday seasons. While discounts likely drove more traffic and filled rooms, were those deals aligned with your brand’s long-term goals in mind? Because while deep price cuts can attract guests, they don’t always build loyalty or increase profitability. So now’s the time to analyze your performance: ✔️ Did your offers bring in your target audience? ✔️ Were the revenue results sustainable beyond the seasonal sales rush? ✔️ Can you improve the balance between value and profitability next time? Let us know in the comments: what worked, what didn't, as well as any pieces of advice you have for your fellow hoteliers!

Last-minute holiday party bookings can be a lifesaver for hotels looking to make the most of the festive season. But how do you capture those procrastinating planners and turn them into paying customers? Here are some quick strategies to make your hotel the go-to choice for holiday parties: Create Tailored Packages: Offer flexible, all-inclusive packages that simplify decision-making. Think festive menus, customizable room setups, and add-ons like entertainment or drink specials. Leverage Social Media: Showcase your event spaces decked out for the holidays on Instagram, Facebook, and LinkedIn. Use eye-catching visuals and promote time-sensitive offers to create urgency. Highlight Availability: Make it easy for last-minute planners to see what dates and times are still open. A quick “limited spots remaining” post can drive action. Offer Booking Incentives: Sweeten the deal with perks like a complimentary champagne toast or waived service fees for bookings confirmed within 24 hours. What’s your best tip for landing those last-minute party bookings? Share your advice in the comments!

“A great way to capture lost sales!” One of our satisfied customers loves how easy CartStack is to set up—create an account, choose a reminder campaign, and paste the code into your site. The real-time stats are a game-changer, helping them track their recovery progress with ease. We're thrilled to help businesses seamlessly capture lost sales and boost their bottom line! Thanks for the kind words! 🙌📈 #CartAbandonment #CustomerSuccess #eCommerce #SalesRecovery

Christmas is just around the corner, and for hotels, it’s the perfect season to blend festive cheer with exceptional service. A thoughtfully crafted holiday experience can leave a lasting impression on guests, turning a seasonal stay into cherished memories they’ll want to revisit year after year. Here are a few ways to elevate your guest experience this Christmas: Deck the Halls: Create an atmosphere guests won’t forget with festive decorations, cozy lighting, and themed events. From holiday playlists to Christmas tree lighting ceremonies, small touches can create big memories. Personalized Festive Offers: Tailor packages to your guests’ needs. Think family-friendly stays with activities for kids or romantic winter getaways for couples, complete with mulled wine and roaring fires. Seasonal Surprises: Everyone loves a holiday treat! Whether it’s a complimentary hot chocolate at check-in or tiny stockings filled with goodies, these little gestures go a long way in delighting guests. So, we want to know…what’s your favorite way to bring festive cheer to your property? Share it in the comments below! 🎄🎅🏻🤶🏻