Etech Global Services

As we step into this new year, we want to take a moment to express our heartfelt gratitude to our incredible team and partners. Together, we processed over 1 billion customer conversations in 2024, an extraordinary milestone achieved through your trust and collaboration. At Etech, our commitment to driving innovation and enhancing customer experiences is stronger than ever. We’re excited about the groundbreaking advancements on the horizon—let’s continue to make a remarkable difference together! Here’s to a year filled with success, creativity, and transformative experiences! . . . . #EtechGlobalServices #ConversationalAnalytics #CCaaS #AutomatedQA #Innovation #CustomerExperience

Ready to transform your contact center's quality monitoring? Join industry leaders to discover how automated compliance is helping centers achieve 94% quality scores while cutting costs. Join us for "Beyond Manual QA: Transforming Agent Performance Through AI-Powered Monitoring" Register now: https://lnkd.in/dQX6cyu7 #ContactCenter #AI #QualityAssurance

Wishing you and your loved ones a very Happy New Year from the Etech family! May this year bring you endless opportunities, growth, and happiness. #NewYear #HappyNewYear #NewYear2025 

Your Competitive Edge: Know More, Act Faster, Perform Better Looking to stay ahead in the rapidly evolving contact center landscape? Etech's powerhouse team at CCW Orlando brings you game-changing insights on: -Advanced analytics implementation  -Real-time decision-making frameworks  -Industry success stories and benchmarks Join our thought leaders as they share battle-tested strategies that have helped organizations achieve unprecedented success. Learn how to transform challenges into opportunities and set new industry standards. 🔍 Discover the methodologies that leading organizations use to: -Predict customer needs  -Optimize resource allocation  -Drive continuous improvement 📍 Booth #311 | January 27-29, 2025 🎁 Special offer: Use code ETECH_CCW for 20% off on End User passes! Jim Iyoob Shawndra Tobias Patrick Reynolds Charles (Wes) Woods #CCWOrlando #CompetitiveAdvantage #ContactCenter #Leadership  

Etech is grateful for all of your hard work, dedication, and commitment to make a remarkable difference for each other, our customers, and within our communities. Our people are our foundation and strength. Thank you!! #wecelebrateyou Want to join our team of remarkable people and work with servant leaders? Explore the opportunities - www.etechgs.com/careers/ . . . #Etech #ServantLeadership #PeopleFirstCulture #DecemberAnniversary #EtechAnniversary #WorkAnniversaryCelebration #WorkAnniversary

Transform your call center with the power of speech analytics! This game-changing technology uses AI and machine learning to analyze customer conversations, helping businesses: ✨ Enhance customer experience through data-driven insights 💪 Boost agent performance with targeted coaching 🚀 Identify sales opportunities and prevent issues before they escalate ✅ Ensure compliance in regulated industries Ready to revolutionize your customer service? Learn how speech analytics can give your call center the competitive edge it needs! #CustomerService #CallCenter #AI #BusinessInnovation

As we step into 2025, let’s carry the courage to dream, the strength to overcome, and the passion to make a difference. A heartfelt message from our President & CEO, Matt Rocco, reminding us that together, we can turn challenges into triumphs and create a future that inspires generations. Here’s to a year of hope, resilience, and remarkable achievements. You matter. Let’s make 2025 unforgettable. Happy New Year from all of us at Etech! #EtechFamily #2025Vision #Etech #HappyNewYear Jim Iyoob Kaylene Eckels Veronica Chimney, EdD Ronnie Mize Gurudatt Medtia Patrick Reynolds Melissa Wood Shawndra Tobias Amit Kachhawa Nancy Pratt, PHR, SHRM-CP Jenny Benoy Ben Johnson Vishal Choudhary

Congratulations to all of our R&R (Rewards and Recognition) recipients of our Gandhinagar center. We’re proud of you and your accomplishments. We do not take the hard work and dedication that you showcase for granted. We are grateful for all of your contributions to make a remarkable difference for our clients and in our communities. If you are looking to be a part of our amazing team, apply online today! https://bit.ly/JobsEtech #rewards #rewardsandrecognition #recognition #TopPerformers #EtechRewardsAndRecoginition #rewardsprogram #Congratulations #winners #corporateevents #corporaterewards

Strengthen customer relationships by partnering with Etech Global Services.  Leverage advanced analytics, seamless scalability & 24/7 multilingual customer support.  Request a Free Consultation: https://bit.ly/3TKETnb #Scalability #CustomerService #ContactCenter #CustomerSupport 

#MondaySpecial A special note from our CEO's Desk - Matt Rocco . . #WeAreEtech #EtechLeaders #LeadershipMatters #PeopleFirstCulture #LeadershipCulture #ServantLeadership