Grazzy helps hourly employees make more money, access it same day, and save and spend in better ways. By improving financial wellness for front line workers, Grazzy reduces retention and recruiting costs for hotels, bars, restaurants, and salons. Our extensible payments platform enables digital tipping, instant tip-outs, and inclusive banking solutions that are built to scale with hospitality and services businesses of any size. No more gatekeeping gratitude - Digital tipping and feedback, instant payouts, tax reporting and compliance done the modern way.
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Austin, Texas, US
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Better late than never. This past July the In Revenue Capital team closed a Seed round with Grazzy! Grazzy is led by a truly dynamic founder Russell Lemmer, he and his team are putting more money, more often in the hands of Hospitality, Valet, Car Wash and F&B employees with their best in class digital tipping platform. We are thrilled to add Grazzy into the IRC portfolio and bring the operator immersive model to life.
Are your teams getting “lumpy” tips, where one team member consistently earns more than the rest? You NEED to know their secret… so you can help the rest of the team elevate and earn more, too. Grazzy offers tip tracking tools that highlight the highs and lows of tipping at your property – it’s a critical reflection of guest satisfaction, and can help you get the most value from digital tipping as an employee retention tool. Hospitality teams like the one at Hilton Richmond Downtown use this data to coach team members to provide better service, and to create some friendly competition in the break room. With Grazzy, you’re not only giving people ways to tip without cash — you’re helping your employees get more out of their jobs.
After enduring two separate robberies, Carnation Auto Spa made a pivotal decision: to go cashless across all 21 Texas locations. The unexpected can happen sometimes. Carnation Auto Spa took a proactive step to enhance financial security by eliminating cash transactions. They chose Grazzy digital tipping to handle tips seamlessly. The impact? A remarkable 53% average increase in daily tips. Head of Operations, Rick Macias, mentioned “We are thrilled with Grazzy's impact on our business. Our customers love the convenience of cashless tipping, and our employees are ecstatic about having instant access to their hard-earned tips.” After the first location garnered an impressive $2,109 in tips in just one month, Carnation Auto Spa quickly expanded Grazzy’s solution to all its locations. Read more about Carnation’s digital tipping success here: https://buff.ly/3XuqfCH #Grazzy #DigitalTipping #CarnationAutoSpa #CarWash #Security #CashlessTransaction #TipIncrease #GrazzySolutions
Grazzy digital tipping improves your customer experience in several ways: From an employee standpoint, it motivates staff by offering a simple and efficient way to earn tips, leading them to provide better service. This heightened level of service directly translates into a more satisfying customer experience. Additionally, digital tipping offers a seamless and convenient process for customers, eliminating the need for cash and making it easier to show appreciation. This convenience fosters greater customer loyalty and encourages repeat business. Discover more on how Grazzy can transform your customer experience and drive repeat business today! #Grazzy #DigitalTipping #CustomerExperience #Convenience #Cashless #CustomerLoyalty #RepeatBusiness #Simplicity
5 ways digital tipping will improve your business: Increased earnings: With the simplicity of digital tipping, employees can earn more by providing the best service. Boost employee morale & retention: Instant payouts and higher earnings are improving staff morale and are leading to increased loyalty. Attract top talent: In a competitive job market, offering the flexibility of digital tipping can be a deal breaker when acquiring top service talent. Enhancing the customer experience: cashless and convenient tipping options are more prevalent than ever as society continues to move away from carrying cash. Customer retention: With the convenience of digital tipping, those who typically do not carry cash are more likely to return to your business knowing they do not have to worry about finding an ATM. #DigitalTipping #StaffMorale #CustomerExperience #CashlessTipping #GrazzySolutions
Did someone say a digital tipping competition? At the Hilton New Orleans Riverside, the largest hotel in the city, staff members are now engaging in a friendly competition to see who can earn the most via their QR codes. A hotel HR leader stated, “It's starting to become like a little bit of a competition between the housekeepers like who are providing the best service.” This fun and motivating environment has inspired the team to go above and beyond for guests. Discover how one of New Orleans’ busiest hotels has uplifted its service standard with digital tipping. #DigitalTipping #EmployeeMotivation #HospitalityInnovation #GrazzySuccess https://buff.ly/4dZ6ngK
Happy International Housekeepers Week! Ever wondered who ensures your hotel stay feels like home? This week, we recognize the hardworking housekeepers around the world who tirelessly provide unforgettable hotel experiences. At Grazzy, we believe that every team member deserves recognition for their role in delivering exceptional guest experiences. Housekeeping staff are the unsung heroes who ensure comfort, cleanliness, and safety for all. Digital tipping is just one small way we can show our gratitude for their hard work. Let's take a moment to appreciate their vital contributions and commitment to excellence. Thank you for making every stay feel like home! #HousekeepingWeek #DigitalTipping #GuestExperience #HospitalityHeroes #Comfort #Dedication https://buff.ly/3XsPSUu.
The convenience of digital tipping is spreading throughout hotels across the nation as customers continue to move towards cashless transactions. Hospitality executives praise the modern method of gratuity for improving the customer experience, employee satisfaction, and operational efficiencies. Grazzy digital tipping continues to help revolutionize hotels everywhere and unlock benefits for both sides of the business. #DigitalTipping #CashlessTransactions #EmployeeSatisfaction #OperationalEfficiency #GrazzySolutions
Thrilled to share how Hilton Richmond Downtown transformed the guest experience and staff motivation with Grazzy digital tipping. With fewer guests carrying cash, employees are no longer missing out on well-deserved tips. https://buff.ly/3SVRfIu The housekeeping team eagerly embraced the opportunity to earn more. Manager Renee Jackson shared “You know, you’re leaving this card in the room. It has your name on it, and of course, you want the guest to leave a great comment. Of course, you want them to leave a tip. Your work stands behind that card.” Staff members are now enjoying more rewards and delivering exceptional service. Digital tipping for the win! #DigitalTipping #GuestExperience #EmployeeMotivation #CashlessTransactions #HospitalityInnovation #CustomerSatisfaction #GrazzySolutions
The Grazzy team was so excited to announce our recent round of funding from Next Coast Ventures, Iron Skillet Partners, In Revenue Capital, AZ-VC and Tuesday Capital. Grazzy's been growing FAST, and this funding will allow us to continue on that trajectory and keep getting service workers more money, more often with digital tipping. Right now is a pivotal moment in the hospitality and other service industries, where decisions about how to best attract and retain great team members will have a major impact on businesses' ability to deliver exceptional service that keeps customers coming back. Check out the articles shared in the comments below for more details on our recent funding round and what's next for Grazzy. #digitaltipping #startups #fundingnews