🔧 Planning Your Marketing Toolbox for 2025? As we approach a new year, it's time to think about the tools that will shape your marketing strategy in 2025. From streamlining workflows to enhancing customer insights, the right tools can make all the difference. With innovation moving fast, investing in solutions that boost efficiency, foster creativity, and keep you ahead of trends will be key. Stay tuned as we dive deeper into how to make the most of what's ahead. What's on your wishlist for next year's marketing toolkit? Let's discuss in the comments! #MarketingTools #2025Trends #MarketingStrategy #BSquared
B Squared Media, LLC
Marketing Services
Flemington, NJ 906 followers
Think Conversation, Not Campaign.
About us
Big Firm Results. Boutique Agency Dedication. B Squared Media is a boutique digital marketing agency specializing in social care (aka social media customer support) and social media marketing. Our marketing mantra: Think Conversation, Not Campaign.™ What does “boutique” mean? What we mean by boutique is we believe that premier client service requires building an intimate, thorough, individual relationship with you. What does “done-for-you” mean? Just that. We do it ALL for you when it comes to managing your social media pages. Everything we do is tailored (not templated) for each client; we give you what you need, not what we have. Our clients are supported by individuals who have experience and expertise in social care and social media marketing. We’re the best at what we do. And we only do our best. Bottom line: When it comes to social care management, B Squared Media does the heavy lifting for you and your team. For a list of all of our services, visit www.bsquared.media
- Website
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https://bsquared.media/
External link for B Squared Media, LLC
- Industry
- Marketing Services
- Company size
- 1 employee
- Headquarters
- Flemington, NJ
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Social Media Management, Customer Care, Social Care, and Digital CX Consulting
Locations
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Primary
Get directions
Flemington, NJ, US
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Get directions
P.O. Box 137
Stanton, NJ 08885-0137, US
Employees at B Squared Media, LLC
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Molly Janssen
Sales & Marketing Automation Strategist | NASM Certified Personal Trainer
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Brooke B. Sellas
Top 100 CMA Influencer & Strategist, 2024 | Leading Social Care Consultant | International Speaker | Digital CX | Social Media Listening | Horse Mom
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Melissa Cunningham
Digital Marketing | Graphic Designer | Marketing Management
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Alex Sellas
Co-Founder & Chief Service Officer at B Squared Media, LLC | Social Media Management | Social Media Listening | Community & Customer Care through…
Updates
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Dive into our comprehensive guide, where we unravel the secrets of exceptional social media customer service. This isn’t your average walk-through – it’s a treasure trove of advanced tactics and innovative strategies, tailored specifically for the dynamic world of retail and CPG brands. https://bit.ly/3SWpa2W
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Experiencing your team's social media customer service firsthand can offer valuable insights into your brand's strengths and weaknesses. By becoming your own customer, you can identify the good, the bad, and yes, even the ugly. Imagine waiting endlessly for a response, getting lost in a maze of automated replies, or feeling completely unheard. It's frustrating, isn't it? If it's frustrating for you, it's likely just as frustrating for your customers. This isn't just about fixing issues; it's about seizing opportunities to surprise and delight your audience. Every social media interaction is a chance to turn a customer into a lifelong fan. So, take this opportunity seriously—dive into your customer care channels! If you need help, let B Squared Media's social media mystery shop do the heavy lifting for you. With our scorecard and insights, you can elevate your social media customer care from good to great! #CustomerService #SocialMedia #CustomerExperience #B2B #BrandLoyalty
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Unlock the science behind online connection and revolutionize your content strategy with our FREE course! Learn how to navigate social media algorithms and create content that sparks genuine conversations and drives engagement. https://bit.ly/3DYGaie #ThinkConversation #MarketingCourse #ContentStrategy #SocialMediaInsights
Creating Conversational Content That Connects: A Free Mini Course
bsquared.media
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We want to take a moment to shout out our incredible #B2Crew, who work tirelessly through every holiday to ensure our clients and their customers get the best, fastest #CustomerCare out there! We couldn't be prouder of this team and all the dedication they bring. So, as you're enjoying those leftovers, raise a glass for the B2 Crew! #ThinkConversation #247DoneForYou #CX
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Wishing you and yours a very HappyThanksgiving. #ThinkConversation #Holiday #B2Crew
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As social media managers, there's a lot to be thankful for this year! Here are our top four: • Engaged Communities – Audiences who interact, share, and bring our brands to life. •Scheduling Tools – Keeping content organized and published without being online 24/7. •AI & Automation – Streamlining tasks and sparking new ideas. •Opportunities to Learn & Grow – With every trend, update, and new platform! Grateful for the tools, teams, and communities that make this work so fulfilling. What are you most thankful for this season? #SocialMedia #Thankful #DigitalMarketing
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Reverse social proofing: because sometimes telling people your product isn't for everyone makes it even more appealing. It's like saying, 'Not everyone can handle this level of awesome—only true connoisseurs need apply!' Embrace the exclusivity and watch your niche audience flock to you! #MarketingMagic #ExclusivityWins #NotForEveryone
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Are you looking to level up your social media customer service? Download our FREE (really, really free... no email signup necessary) guide and start today! https://bit.ly/3SWpa2W #ThinkConversation #CX #CustomerService #CPG #Retail #ECommerce #Marketing #DigitalMarketing #SocialMedia
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Are you looking to level up your social media customer service? Download our FREE (really, really free... no email signup necessary) guide and start today! https://bit.ly/3SWpa2W #ThinkConversation #CX #CustomerService #CPG #Retail #ECommerce #Marketing #DigitalMarketing #SocialMedia
100-Point Social Media Customer Service Checklist For CPG & Retail Brands
bsquared.media