ARISE GTM reposted this
Revenue Operations isn't a strategy. It's been born from cause and effect. The cause is a lack of operational excellence, a keystone of business excellence but not a change maker, caused by the focus on rapid growth rather than sound business governance during the recent investment bubble because that is what it was: a bubble. The effect is that now people need to "course correct" and revert to pre-bubble business applications. #RevOps really is a band-aid reaction to correct what has been fundamentally wrong for some time. In fact, the growth-at-all-costs mindset is a direct killer of internal alignment, where the shareholder has more sway over the business than the owners do, and business unit leaders end up focused on unrealistic growth requirements and teams fracture. This has historically always been a bad position to be in. Now, we need RevOps—we do. But it doesn't give you a competitive advantage, which is why it's not typically classed as a strategy. It's operational excellence, and anyone can become operationally efficient. So many #gotomarket strategies fail because business leaders have moved away from unified business strategy to core competencies and units of excellence when, structurally, #GTM has always been a "whole-of-company" endeavour. Operation Excellence would have sat squarely inside that circle of influence. The "strategy" itself is always the sum of all parts, not some parts, which is why, under a strategic umbrella, sales have tactics, marketing has tactics and so on. Customer-facing teams employ tactics to help deliver the business strategy, which roles up into your #gtmstrategy. If competitive advantage is the key focus of strategy, then you have to make trade-offs. One business cannot simply be excellent in everything it touches, and the customer is the business, so focusing on how you serve your segment(s) best in relation to the competitive landscape helps you win. Are you focused on your 2025 GTM strategy? I'm launching a 30-day accelerator for # SaaS and #fintech GTM teams that want to reduce #CAC and increase #etention, #expansion and #upsell-cross-sell opportunities. For more information, check out the linking the comments. #arisegtm #gotomarketexcellence