Hearing Asha's story about bringing joy to her mom through a simple pair of socks reminds us why we do what we do – creating meaningful moments that extend far beyond healthcare technology. We're honored to have played a small part in her family's holiday happiness 😊
A heartfelt thank you to b.well Connected Health! Over a year ago, I received a pair of socks from b.well at a conference booth. I gave them to my mom as a "thanks for hanging with my kid while I was traveling for work!" A few weeks ago, she told me a few weeks ago they were her favorite socks, and that she’d really love more for Christmas. For those of you who know me, it would not surprise you that I would do anything for my mom, so I reached out to the b.well team, sharing the story and asking if they might still have those socks available. To my surprise and delight, not only did both Jeff Kirsopp and Palwasha (Sasha) K. respond within 24 hours, but they also went above and beyond by sending multiple pair in time for the holiday! Seeing my mom’s joy when she opened her gift was truly priceless. I’m deeply grateful to b.well for their kindness and incredible customer service. It’s rare to find companies that care deeply about the people they interact with – especially non-clients - and a welcome reminder as we kick off the New Year that the world is full of wonderful people who want to give – you just have to ask. Thank you again, b.well - your customer service is awesome! #Gratitude #AboveAndBeyond #CustomerServiceExcellence