J.D. Power

The J.D. Power 2024 Q3 Market Insights Reports for Marine, RV and Powersports are now all available for download! Watch as Lenny Sims, vice president of specialty vehicles, gives a recap on the Marine, RV and Powersports market for the past quarter. View and download our quarterly reports now: Powersports- https://hubs.la/Q02Zr5SR0 RV- https://hubs.la/Q02ZqYP40 Marine- https://hubs.la/Q02Zr6Bv0 #MarketInsights #Valuations #Powersports #RV #ValuationServices

Excited to see our collaboration with MIT Center for Transportation & Logistics and MIT AgeLab Advanced Vehicle Technologies (AVT) Consortium highlighted by Massachusetts Institute of Technology news!

❓ Did you know? Records for credit union acquisitions were shattered in 2024, according to Banking Dive! With M&A activity set to keep climbing in 2025, one big question remains: How is your team protecting member relationships? Discover the key trends shaping this movement and uncover actionable strategies for acquiring credit unions to not only retain but enhance member loyalty through transitions. Exclusively for Credit Union Satisfaction clients—available now on The Insider: https://hubs.la/Q02ZmFzj0 #CreditUnion #Acquisitions #FinancialServices #Banking

🚨 NEW event alert: AI + Insurance - The Future of Customer Experience Join industry leaders and technology experts for this must-attend event, where we’ll dive into: 💡 The latest breakthroughs in AI 💡 Applications in the P&C industry 💡 Opportunities and challenges shaping the future ➡️ Stay ahead, stay informed—Learn more about the event: https://hubs.la/Q02Zmnxl0 #Insurance #InsuranceEvent #AI #ArtificialIntelligence #AIEvent

I had the pleasure of talking to Jack R. Nerad on his America on the Road podcast. A wonderful discussion centered around EVs and the different hurdles facing the legacy automakers vs. the "new" start-ups/D2C brands. The discussion starts around the 25.33 minute mark in this episode of the podcast https://lnkd.in/gdP4YeRD

J.D. Power announces the 2025 U.S. ALG Residual Value Awards - underscoring the importance of a disciplined approach to volume, pricing and incentives. Congratulations to all the winners 👇 https://lnkd.in/g_FD4Bsf #auto #autosales #dataanalytics #automotive #sales #jdpower #RV #residualvalue

What if I told you the make-or-break hotel guest experience comes down to a 5-second interaction? It’s true, and the J.D. Power hotel guest satisfaction study confirms it. Our study looks at the entire guest journey, from booking the room online to checking out and everything in between: check-in, Wi-Fi, room quality, dining, the gym, concierge services, and even the shuttle to the airport. After breaking it all down, we offer guests a survey - asking them to rate each of the key moments of truth. Then, we use that feedback to figure out which parts of the journey were most important to them. And the #1 factor that influences overall satisfaction? The check-in experience. This moment only lasts a short period of time, but checking in can make or break the overall experience for guests. And here’s the kicker - the biggest issue doesn’t have to be long wait times. We’ve learned that if the front desk clerk simply acknowledges a guest in line, the perceived wait time can be cut by as much as 50%. This simple, 5-second act dramatically improves guest satisfaction. Understanding key moments (and how they impact customer satisfaction) is essential for businesses that want to know what’s working…and what’s not. Only then can we elevate those 5-second moments and deliver better experiences overall. Success is not about being perfect in every moment. It’s about identifying and excelling at the ones that matter most to the consumer.

Toyota's reign as the hybrid king continues to pay off. "Hybrid is still synonymous with Toyota," says Tyson Jominy, VP of Data & Analytics at J.D. Power, noting that, "Toyota is the original Tesla" in dominating the electrified vehicle space. Despite inventory challenges, Toyota Motor Corporation and Lexus saw a 22% rise in sales of electrified models. With hybrids driving demand, Toyota’s position as a leader in the U.S. auto market remains strong. Read more on Automotive News: https://hubs.ly/Q02YZBNL0 #Toyota #HybridVehicles #HybridCars #Automotive

Electric vehicles are going mainstream, but it’s not just the tech driving this shift—it’s the government tax rebates, like the $7,500 under the Inflation Reduction Act, that are making EVs more affordable and shaking up the market! Daniel Battaglia, managing director at ALG, J.D. Power, breaks down how these incentives fuel EV sales, the risks if they disappear and what it means for both new and used EVs. Read Danny's article on WardsAuto now to stay ahead of the EV revolution: https://hubs.la/Q02YZC5b0 #EV #EVs #ElectricVehicles #Auto #Automotive #EVIncentives

📲 Which OEM apps rank highest? The J.D. Power 2024 U.S. OEM ICE App Report will be released on Dec. 10, offering subscribing clients an evaluation of internal combustion engine (ICE) vehicle apps from 30+ automotive brands. Sign up to get a copy of the results: https://hubs.la/Q02YZBJy0 #ICEVehicle #CarApps #OEMApps #OEMs #OEM