Klever Insight

Klever Insight

Technology, Information and Internet

Durham, NC 209 followers

We believe it isn’t enough for service and support managers to follow a process. It’s more impactful to continually impr

About us

The Klever Insight solution—which comprises options such as consulting services, self-paced training, and pilot and accelerator programs—helps service and support and shared services organizations evolve and improve their process, culture, and metrics. It’s a customized solution at out-of-the-box pricing that yields results in as little as 30 days. Best of all, your team can continue to put these tactics into practice long after your engagement is completed, continually improving your processes and boosting business outcomes.

Industry
Technology, Information and Internet
Company size
2-10 employees
Headquarters
Durham, NC
Type
Privately Held
Founded
2013
Specialties
Knowledge Centered Support (KCS), Customer Service and Support, Knowledge Sharing, Metrics, Customer Success, Open Customer Metrics Framework (OCMF), Strategic Framework, Customer Relationship Management, SaaS, Operations, ITSM, ITIL, Enterprise, Global, Scaling, Complex, and Modern Metrics

Locations

Employees at Klever Insight

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