Give your customers the choice. Offer both human and AI support options to meet their preferences. Check out uselumen.co to get started #AI #LumenAI #AIagent #AISupport #prefernces #start #customersupport #customerexperience #choices #options #AISolutions #AIassistant
Lumen HQ
Technology, Information and Internet
Chicago, Illinois 672 followers
Send targeted, personalised and automated data-driven push notifications, text messages, email to segmented customers.
About us
Grow and retain customers with ease! Lumen empowers African businesses to grow and retain customers using targeted and personalised messaging via push notification, SMS and emails based on users behaviour across web and mobile products. Great for business objectives such as; - Drip campaigns - Special coupons offers We do the heavy lifting while you track performance across various channels in real-time and focus on other business objectives. Learn more: https://uselumen.co
- Website
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https://uselumen.co
External link for Lumen HQ
- Industry
- Technology, Information and Internet
- Company size
- 2-10 employees
- Headquarters
- Chicago, Illinois
- Type
- Privately Held
- Founded
- 2022
Locations
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Primary
Get directions
Chicago, Illinois 60616, US
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Get directions
Lekki Phase 1
Lekki, Lagos, NG
Employees at Lumen HQ
Updates
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Alarmingly, 99% of consumers have reported experiencing frustrations when interacting with customer service agents. Don't let poor customer service hurt your business! Try Lumen AI today at uselumen.co
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Curious about self-service? 🤔 Read our latest blog to discover how AI-powered tools is changing customer support. https://lnkd.in/dW3KCZyx #selfservice #customercare #AI #innovation #customersupport #support
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Did you know that a single negative experience can drive customers away? 🚫 Watch this video to see top reasons why customers churn: Improve your customer service and retain your customers! 💡 #CustomerService #CustomerExperience #ChurnPrevention #CustomerSatisfaction
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A simple push notification or email to inform customers about downtime or updates can significantly reduce queries and build loyalty. Keep your customers in the loop to: - Reduce support tickets - Increase customer satisfaction - Foster loyalty #Efficiency #LumenAI #AIagent #AISupport #CustomerService #customersupport #AISolutions #AI #pushnotifications #downtime #support #queries
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Who else hates being stuck on hold? ✋ Let's change the narrative! With Lumen AI, customer service reps can turn frustrating experiences into delightful ones. What are you waiting for? uselumen.co #CustomerService #customersupport #AIagent #AISupport #AI #LumenAI
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Get 70% of your day back! Most Customer support reps spend 10% of their time searching for answers. But what if you could get that time back and more? Try out AI-powered support today at uselumen.co #CustomerSupport #AISolutions #AI #AIagent #AISupport
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What is your Customer Service Review like? Are you leaving your customers frustrated or Satisfied? Upgrade your support game and make a lasting impression! Turn frustration 😤 into delights with Lumen AI Agent. #LumenAI #customerexperience #aipoweredsupport #InstantSupport #AI #AIagent #AISupport #CustomerSupport
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AI isn't here to steal your job, same goes for Lumen AI agent. Lumen AI Agent empowers support teams to automate repetitive tasks, reduce support tickets, and offer 24/7 support. Empower your support team now! uselumen.co #AI #LumenAI #AIagent #AISupport #lumen #automation #CustomerService #customersupport #24/7support #business #growthmarketing #Growth
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