PissedConsumer

𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐏𝐢𝐬𝐬𝐞𝐝𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: 𝐓𝐫𝐮𝐞 𝐨𝐫 𝐌𝐲𝐭𝐡? The truth is, it's entirely possible to harness the power of the PissedConsumer to turn your profile from 1-2 stars into a shining 4-5 star and make your profile attractive to potential clients. ✅ Customize your profile to display information that creates the most attractive brand image for your potential customers ✅ Highlight your strengths and unique offerings with tailored promotional content on your profile ✅ Collect and demonstrate testimonials from your satisfied customers on your PissedConsumer profile with a custom review form. In combination with actively managing and addressing customer reviews, you have substantial opportunities to cultivate a positive profile. While considering these possibilities, look at how other companies are making the most of these opportunities https://lnkd.in/dYv-4EEy

🦃 𝐇𝐚𝐩𝐩𝐲 𝐓𝐡𝐚𝐧𝐤𝐬𝐠𝐢𝐯𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐏𝐢𝐬𝐬𝐞𝐝𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐓𝐞𝐚𝐦! 🦃 This Thanksgiving, we want to express our gratitude for all of you — our clients, partners, and consumers who make our work meaningful. Your trust and engagement inspire us to keep striving for excellence every day. As we reflect on this year, we’re especially thankful for: 🍁 The opportunity to help businesses improve and grow through customer insights. 🍁 The ability to amplify consumer voices, ensuring every story gets heard. 🍁 The incredible connections we’ve built with our community. 𝐌𝐚𝐲 𝐲𝐨𝐮𝐫 𝐝𝐚𝐲 𝐛𝐞 𝐟𝐢𝐥𝐥𝐞𝐝 𝐰𝐢𝐭𝐡 𝐣𝐨𝐲, 𝐰𝐚𝐫𝐦𝐭𝐡, 𝐚𝐧𝐝 𝐠𝐫𝐚𝐭𝐢𝐭𝐮𝐝𝐞 𝐬𝐡𝐚𝐫𝐞𝐝 𝐰𝐢𝐭𝐡 𝐥𝐨𝐯𝐞𝐝 𝐨𝐧𝐞𝐬. 𝐇𝐚𝐩𝐩𝐲 𝐓𝐡𝐚𝐧𝐤𝐬𝐠𝐢𝐯𝐢𝐧𝐠! 🥧✨

The FTC’s new Click to Cancel rule is shaking up subscriptions. Scott Clark dives into how this game-changing rule simplifies cancellations, demands transparency, and could rebuild trust in the subscription economy. Are businesses ready? Find out. https://lnkd.in/eW8xseDf Michael Podolsky of PissedConsumer #CustomerExperience #FTC

𝗘𝘃𝗲𝗿 𝘄𝗼𝗻𝗱𝗲𝗿𝗲𝗱 𝘄𝗵𝗮𝘁 𝘁𝗼 𝗱𝗼 𝘄𝗵𝗲𝗻 𝗮 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗱𝗲𝗹𝗮𝘆𝘀 𝘆𝗼𝘂𝗿 𝗿𝗲𝗳𝘂𝗻𝗱?🤔 In my latest Sustack post, I share the story of how a traveler turned a months-long wait for a $433 refund from a hotel chain into a success through persistence and smart actions. This case from PissedConsumer Club breaks down a few practical tips for handling refund disputes more effectively: ✅𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴: Keep records of all communications, receipts, and agreements. These will strengthen your case. ✅𝗞𝗻𝗼𝘄 𝘄𝗵𝗲𝗿𝗲 𝘁𝗼 𝗲𝘀𝗰𝗮𝗹𝗮𝘁𝗲: If customer service doesn’t help, take it up with corporate management or your state’s Attorney General. ✅𝗨𝘀𝗲 𝗽𝘂𝗯𝗹𝗶𝗰 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: Sharing your story online—be it an online review, video recording, or social media post—can draw attention and encourage the company to resolve your issue. If you’ve ever struggled with delayed refunds, this article offers practical tips and lessons learned. Read here: https://lnkd.in/g_UEsp8E Have you faced a similar experience with delayed refunds? Let’s share strategies and success stories in the comments! P.S. I share consumer stories weekly. Subscribe for tips and insights! #Refunds #ConsumerTips #CustomerService #ConsumerRights

🎁 𝐈𝐬 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐓𝐞𝐚𝐦 𝐑𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐇𝐨𝐥𝐢𝐝𝐚𝐲 𝐅𝐫𝐞𝐧𝐳𝐲? 🎁 The holidays mean more shopping and higher customer service demands. Is your team prepared?🤔 In his latest article on 𝐈𝐧𝐜., Michael Podolsky, CEO and co-founder of PissedConsumer, shares 𝟑 𝐡𝐨𝐥𝐢𝐝𝐚𝐲 𝐬𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐭𝐫𝐞𝐧𝐝𝐬 that can help you adjust your customer service strategy for the high season. Don’t let the holiday rush catch you off guard—equip your team to deliver exceptional service. 👉 Read the full article here: https://lnkd.in/dEuHni7h

🤖 𝐂𝐮𝐫𝐢𝐨𝐮𝐬 𝐡𝐨𝐰 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐟𝐫𝐨𝐦 𝐫𝐞𝐚𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧𝐬 𝐜𝐚𝐧 𝐬𝐮𝐩𝐞𝐫𝐜𝐡𝐚𝐫𝐠𝐞 𝐚𝐧 𝐀𝐈 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦? 🤖 Learn how PissedConsumer's Voice of Customer service helped an AI conversational platform overcome data challenges and drastically improve sales performance. 👉 Read the case study to find out the details. https://lnkd.in/dHMBCebk #VoiceOfCustomer #ConsumerReviewData #CustomerExperienceData #AITrainingData #ConversationalAIData

🏔️ 𝐀𝐯𝐚𝐥𝐚𝐧𝐜𝐡𝐞 𝐨𝐟 𝐍𝐞𝐠𝐚𝐭𝐢𝐯𝐢𝐭𝐲 𝐀𝐥𝐰𝐚𝐲𝐬 𝐒𝐭𝐚𝐫𝐭 𝐰𝐢𝐭𝐡 𝐉𝐮𝐬𝐭 𝐚 𝐅𝐞𝐰 𝐅𝐥𝐚𝐤𝐞𝐬 🏔️ Many companies underestimate the danger of a few unhappy customers, thinking a handful of negative reviews won’t make a difference. But here’s the truth: 𝐧𝐞𝐠𝐚𝐭𝐢𝐯𝐢𝐭𝐲 𝐜𝐚𝐧 𝐛𝐮𝐢𝐥𝐝 𝐮𝐩 𝐥𝐢𝐤𝐞 𝐚 𝐬𝐧𝐨𝐰𝐛𝐚𝐥𝐥 𝐫𝐨𝐥𝐥𝐢𝐧𝐠 𝐝𝐨𝐰𝐧𝐡𝐢𝐥𝐥 — minor complaints grow, turning into significant issues that can avalanche and impact your reputation. Don’t let a single snowflake of criticism turn into an unstoppable force. Address feedback early to melt away issues before they stick. 👉 If you need assistance with reputation management, check our services https://lnkd.in/df4xvwbT #ReputationManagement #CustomerFeedback #NegativeReviews #BrandReputation #CustomerSatisfaction

🎤 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐎𝐮𝐫 𝐍𝐞𝐰 𝐕𝐨𝐢𝐜𝐞 𝐨𝐟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐒𝐞𝐫𝐯𝐢𝐜𝐞! 🎤 Want to know what your customers are saying about your brand? Our 𝐕𝐨𝐢𝐜𝐞 𝐨𝐟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 service goes beyond simple reviews to provide deep insights into customer sentiments, needs, and expectations. Here’s how it helps your business: 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐊𝐞𝐲 𝐓𝐫𝐞𝐧𝐝𝐬: Identify common themes and issues in customer feedback to spot areas for improvement. 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬: Turn customer insights into strategic actions, helping you adapt to market demands. 𝐁𝐨𝐨𝐬𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐋𝐨𝐲𝐚𝐥𝐭𝐲: Understanding your customers allows you to address their needs directly, strengthening their loyalty. 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Use customer feedback to shape future offerings and ensure your business stays relevant. Get a clear picture of how your customers feel and make informed changes that matter. 👉 Learn more about our Voice of Customer Analysis service here: https://lnkd.in/erFf3ykB #VoiceOfCustomer #CustomerInsights #CustomerFeedback #BrandReputation #VoC #CustomerAnalysis

🎃 𝐇𝐚𝐩𝐩𝐲 𝐇𝐚𝐥𝐥𝐨𝐰𝐞𝐞𝐧 𝐟𝐫𝐨𝐦 𝐏𝐢𝐬𝐬𝐞𝐝𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫! 🎃 Tackle negative reviews before they haunt you! 👻 #HappyHalloween #CustomerFeedback #ReputationManagement #ReviewManagement #CustomerExperience

It's exactly one month until 𝐁𝐥𝐚𝐜𝐤 𝐅𝐫𝐢𝐝𝐚𝐲🛍️ If you haven't yet seen the results of our survey 𝐆𝐮𝐢𝐝𝐞 𝐭𝐨 𝟐𝟎𝟐𝟒 𝐒𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐓𝐫𝐞𝐧𝐝𝐬, now is the time. Here's a look at some of the key insights we've uncovered. 📉 Shoppers are less likely to spend larger amounts this year, with 16.4% planning to pay more than $1,000 compared to 22% in 2023.  🗓️ Consumers want to spread out holiday shopping, with 14.8% beginning in September and 25.5% in October.  🎄 Christmas is the most popular holiday event at 62% of those surveyed, with Black Friday in second place at 32.4%. Check the full survey to get more insights: https://lnkd.in/dhTxr-Tq #BlackFriday2024 #HolidayShopping #ShoppingTrends #ConsumerInsights #HolidaySeason2024