📊 The Numbers Don't Lie: Contact centers using next-gen AI quality management see: * 25-30% higher CSAT scores * 40% fewer escalations * 20% better first-call resolution * 15% improved customer retention But here's the real question: Why do traditional AI tools still struggle with soft skills assessment? Enter Waanee AI - built on advanced Generative AI to understand what makes conversations truly great. See how we're revolutionizing contact center QA. Book a demo today - https://shorturl.at/dyPPy #ContactCenter #AI #CustomerExperience #QualityManagement #Waaneeeai
About us
Waanee AI is revolutionizing customer experience with our innovative AI aggregator platform. Our patent-pending technology seamlessly integrates various Generative AI and speech models, providing contact centers with comprehensive, debt-free solutions. Our enterprise platform offers a complete transformation of communication through AI. Key modules of our No-Code platform include: Owlexa: An IVA supporting voice, chat, and Knowledge AI. Agent O: A live agent assistant designed to enhance the performance of contact center agents. Conversational Audit and Intelligence: Analyzes all interactions, including calls, chats, and emails, to extract valuable insights. AI Trainer: Provides personalized recommendations for agents and monitors their performance improvements. For a Free Demo drop us a line at info@waanee.ai
- Website
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https://waanee.ai
External link for Waanee AI
- Industry
- IT System Data Services
- Company size
- 11-50 employees
- Headquarters
- Dover, Delaware
- Type
- Privately Held
- Specialties
- Conversational intelligence, Post call audit, Live Agent Assist, IVA, AI Voice bots, GenAI bot, Live Coach for agents, Virtual agents, and virtual receptionist
Locations
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Primary
8 The Green
Dover, Delaware 19901, US
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Seepz Road B
Mumbai, Maharashtra 400093, IN
Employees at Waanee AI
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Chandan Kumar
Co-Founder -waanee.ai | SaaS | AI aggregator | Entrepreneurship | CX | Deep Tech
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Saket Saurabh
Co-Founder Waanee AI | Product Strategy Planning | Entrepreneurship | CX | Traveller
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Hiren Bhanushali
Building Waanee AI | Deep Learning, Analytics, Generative AI, CX Strategist | Microsoft for Startup Founders Hub | NASSCOM 10000 Startup
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Dipesh Srivastava
Senior Manager at Waanee AI
Updates
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Waanee AI reposted this
🚀 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐭𝐡𝐞 37 𝐒𝐭𝐚𝐫𝐭𝐮𝐩𝐬 𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐟𝐨𝐫 𝐧𝐚𝐬𝐬𝐜𝐨𝐦 𝐆𝐞𝐧𝐀𝐈 𝐅𝐨𝐮𝐧𝐝𝐫𝐲 𝐂𝐨𝐡𝐨𝐫𝐭-2! We’re thrilled to announce the latest cohort of 37 trailblazing Indian GenAI startups joining the 𝐧𝐚𝐬𝐬𝐜𝐨𝐦 𝐆𝐞𝐧𝐀𝐈 𝐅𝐨𝐮𝐧𝐝𝐫𝐲 —an initiative designed to nurture and empower India’s emerging GenAI ecosystem. 🎯 𝐂𝐡𝐨𝐬𝐞𝐧 𝐟𝐫𝐨𝐦 130+ 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, these selected 37 startups are breaking new ground in sectors like retail, banking, healthcare, and more. With an average age of just two years and having raised $750K in funding, they are poised to redefine innovation. Notably, 30% 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬 𝐡𝐚𝐯𝐞 𝐰𝐨𝐦𝐞𝐧 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬, reflecting a commitment to diversity and inclusivity. ℹ️ Since its launch in October 2023, the #nasscomGenAIFoundry program has supported 26 startups in Cohort-1, formed partnerships with 60+ enterprises and investors, and collectively raised $15M. 👏 Congratulations to the Cohort-2 startups! Ayna, Dresma, XenCapture (XenReality Technologies), Trupeer.ai, immunitoAI, Personaliz.ai, EcoRatings, Sivi, Exora Labs, ulai, Super AI, Catalytics Datum , LEGOAI Technologies, PharynxAI, QuarkGen AI, Waanee AI, Insituate, Xylem AI- Pipeshift (YC S24), Lyzr AI, KushoAI, DaveAI, Fluid AI, Rifa AI, Tecnod8.ai, OnFinance AI, Fundamento, MLAI Digital Private Ltd., Vaani Research Labs, Vitt.AI, Overseas.ai, IntelloSync, KonProz, Boltzmann Labs, Ravity Software Solutions Pvt. Ltd., Pushpak AI, Fruitsalad.ai- GMetriXR, DocuStack We’re excited to support your journey and foster collaborative innovation in India’s GenAI landscape. #nasscomai #Innovation #Startups #AI #GenAIStartups #AIInIndia #WomeninTech With Sangeeta Gupta, Ankit Bose
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Waanee AI reposted this
🚀 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐭𝐡𝐞 37 𝐒𝐭𝐚𝐫𝐭𝐮𝐩𝐬 𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐟𝐨𝐫 𝐧𝐚𝐬𝐬𝐜𝐨𝐦 𝐆𝐞𝐧𝐀𝐈 𝐅𝐨𝐮𝐧𝐝𝐫𝐲 𝐂𝐨𝐡𝐨𝐫𝐭-2! We’re thrilled to announce the latest cohort of 37 trailblazing Indian GenAI startups joining the 𝐧𝐚𝐬𝐬𝐜𝐨𝐦 𝐆𝐞𝐧𝐀𝐈 𝐅𝐨𝐮𝐧𝐝𝐫𝐲 —an initiative designed to nurture and empower India’s emerging GenAI ecosystem. 🎯 𝐂𝐡𝐨𝐬𝐞𝐧 𝐟𝐫𝐨𝐦 130+ 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, these selected 37 startups are breaking new ground in sectors like retail, banking, healthcare, and more. With an average age of just two years and having raised $750K in funding, they are poised to redefine innovation. Notably, 30% 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬 𝐡𝐚𝐯𝐞 𝐰𝐨𝐦𝐞𝐧 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬, reflecting a commitment to diversity and inclusivity. ℹ️ Since its launch in October 2023, the #nasscomGenAIFoundry program has supported 26 startups in Cohort-1, formed partnerships with 60+ enterprises and investors, and collectively raised $15M. 👏 Congratulations to the Cohort-2 startups! Ayna, Dresma, XenCapture (XenReality Technologies), Trupeer.ai, immunitoAI, Personaliz.ai, EcoRatings, Sivi, Exora Labs, ulai, Super AI, Catalytics Datum , LEGOAI Technologies, PharynxAI, QuarkGen AI, Waanee AI, Insituate, Xylem AI- Pipeshift (YC S24), Lyzr AI, KushoAI, DaveAI, Fluid AI, Rifa AI, Tecnod8.ai, OnFinance AI, Fundamento, MLAI Digital Private Ltd., Vaani Research Labs, Vitt.AI, Overseas.ai, IntelloSync, KonProz, Boltzmann Labs, Ravity Software Solutions Pvt. Ltd., Pushpak AI, Fruitsalad.ai- GMetriXR, DocuStack We’re excited to support your journey and foster collaborative innovation in India’s GenAI landscape. #nasscomai #Innovation #Startups #AI #GenAIStartups #AIInIndia #WomeninTech With Sangeeta Gupta, Ankit Bose
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Waanee AI reposted this
Can your AQM system truly differentiate between an agent reciting a script and one delivering genuine empathy? Traditional tools focus on keywords, missing the essence of quality: ✨ Active listening ✨ Emotional intelligence ✨ Rapport building ✨ Creative problem-solving That’s why we created Waanee AI – the first Generative AI-powered AQM system that truly understands human conversations. 💡 Real intelligence. Real insights. Real results. Curious to see the difference? Drop a 👋 in the comments! #ContactCenter #CustomerExperience #AI #QualityManagement #CX #Waaneeai
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Can your AQM system truly differentiate between an agent reciting a script and one delivering genuine empathy? Traditional tools focus on keywords, missing the essence of quality: ✨ Active listening ✨ Emotional intelligence ✨ Rapport building ✨ Creative problem-solving That’s why we created Waanee AI – the first Generative AI-powered AQM system that truly understands human conversations. 💡 Real intelligence. Real insights. Real results. Curious to see the difference? Drop a 👋 in the comments! #ContactCenter #CustomerExperience #AI #QualityManagement #CX #Waaneeai
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🌐 Transforming Healthcare with Intelligent Virtual Assistants (IVAs)! 🌐 Intelligent Virtual Assistants (IVAs) are reshaping healthcare by providing personalized, 24/7 support to patients and providers alike. Here’s how IVAs make a difference: ☛Improved Access: Answer patient queries and offer guidance anytime, reducing wait times. ☛Enhanced Patient Engagement: Send reminders for appointments, medication, and preventive care. ☛Streamlined Workflows: Automate administrative tasks, allowing healthcare staff to focus on critical patient care. ☛Data-Driven Insights: Analyze patient interactions to continuously improve service quality. Empower healthcare with IVAs and create a seamless, patient-centered experience! 🏥💬 #HealthcareAI #VirtualAssistant #PatientCare #DigitalHealth #WaaneeAI
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AI-Powered Virtual Assistants: The Future of Customer Service? 🤖 Is your business ready for the next wave of customer service innovation? 🤔 AI-powered virtual assistants are revolutionizing the way businesses interact with customers. Discover how: ► They offer 24/7 availability ► Provide faster response times ► Deliver personalized experiences ► Continuously learn and improve Read our latest blog to learn more: https://lnkd.in/g6jqR2zp #AI #ArtificialIntelligence #VirtualAssistant #CustomerService #CustomerExperience #DigitalTransformation #Technology #Innovation #FutureofWork #Business #Marketing #WaaneeAi
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🌟 Enhance Customer Support with Real-Time Agent Assist! 🌟 Take your customer service to the next level with Real-Time Agent Assist: ►Boost Efficiency: Instant, AI-driven insights help agents respond faster and more accurately. ►Elevate Customer Experience: Provide relevant guidance to enhance customer satisfaction and resolve issues on the spot. ►Empower Support Teams: With real-time support, agents handle calls confidently, improving overall service quality. Equip your team with the tools to deliver exceptional service and streamline interactions! 💼📞 #CustomerSupport #AgentAssist #AI #CustomerExperience #Efficiency #WaaneeAI
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Did you know? Businesses using AI see a 35% increase in response accuracy. AI tools analyze language, sentiment, and patterns, leading to quicker, more precise responses. #AI #ArtificialIntelligence #MachineLearning #Business #Technology #Innovation #FutureofWork #DigitalTransformation #Waaneeai
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Contact Centers: Are You Ready for the Agent Assist Revolution? 🚀 Customer expectations are soaring, and contact centers are feeling the heat! 🔥 To stay ahead of the curve, it's time to embrace Agent Assist technology. Why is Agent Assist a game-changer? ●Faster resolutions: Real-time guidance for agents ●Empowered agents: Increased confidence and performance ●Consistent experiences: Uniformity across all channels ●Accelerated training: Quicker onboarding for new agents ●Data-driven insights: Continuous improvement Want to learn more? Check out our latest blog - https://lnkd.in/dN5TW7pn #ContactCenter #CustomerExperience #AgentAssist #GenerativeAI #CustomerService #Technology #AI #DigitalTransformation #Business #Efficiency #Innovation #Waaneeai
5 Reasons Why Agent Assist Is Essential for Modern Contact Centers
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