Westcontrol Berget’s Post

When it comes to power tools, professionals across industries rely on DEWALT for its rugged durability and superior performance. Built for the toughest jobs, DEWALT tools and accessories are designed to help you get the job done faster, easier, and with precision. At Malatan, your authorized DEWALT partner in Oman, we go beyond just selling tools—we offer solutions. Our Solution Selling approach ensures you’re getting the right tool for the right job, making your work efficient and hassle-free. Why Malatan? 🌟 Expert Sales Staff: Decades of experience in power tools means expert advice is always at your fingertips. 🔧 Pre and After Sales Support: From choosing the perfect tool to maintaining it, we’ve got your back every step of the way. 📦 Local Stock Availability: Need tools, parts, or accessories? We keep them on hand to keep you running smoothly. 🛠️ Experienced Service Technicians: Our techs are like tool whisperers—keeping your DEWALT gear in top shape for years to come. DEWALT and Malatan—We Don’t Just Keep Up, We Set the Standard.

(Literally) Going the Extra Mile: After Sales At maxwell+spark, our After Sales team doesn’t shy away from a challenge. Today we want to share another story from the heroes on the ground: our dedicated After Sales team! Olaf Haupt, our After Sales Technician Manager, recently shared an example of how teamwork, dedication, and quick thinking came together to solve a critical problem for one of our customers. When a refrigerated truck experienced a breakdown en route to Pongola (in KwaZulu-Natal, South Africa), its refrigeration system failed, putting the entire cold chain at risk. The situation was urgent, and with no local service agents available, the challenge seemed daunting. Mike Khumalo and Ayanda Shozi, two of our technicians, discovered that the diesel pump was non-functional, and the spare in the breakdown vehicle was incompatible. With time running out, Ayanda leveraged his experience in transport refrigeration and made a series of phone calls to locate the part. After sourcing a replacement diesel pump, Ayanda drove two hours to Richards Bay to collect it, while our financial team worked swiftly to process the payment. In the early hours of the morning, he then made the two-hour journey back to Pongola, where the new pump was installed, restoring the refrigeration system to full functionality. The customer was not only relieved but responded with enthusiasm and gratitude, recognising the extraordinary effort our team made to ensure their deliveries remained intact. This experience highlights the dedication and commitment of both our After Sales and financial teams, who went above and beyond to keep the customer's operations running smoothly. At maxwell+spark, we believe in providing solutions no matter the challenge—and this is just one of many stories of how we make it happen. Inspired by our dedicated team and our lithium-ion battery systems for the logistics sector? Get in touch, let's talk! sales@maxwellandspark.com or find out more on our website: https://lnkd.in/dTxpR3cC #lithiumionbatteries #greenlogistics #betterbatteries #aftersalessupport

🔧 𝙒𝙝𝙮 𝙊𝙣-𝙎𝙞𝙩𝙚 𝙄𝙣𝙨𝙥𝙚𝙘𝙩𝙞𝙤𝙣𝙨 𝙗𝙮 𝙀𝙣𝙜𝙞𝙣𝙚𝙚𝙧𝙨 𝙖𝙣𝙙 𝙎𝙖𝙡𝙚𝙨 𝙏𝙚𝙖𝙢𝙨 𝙈𝙖𝙩𝙩𝙚𝙧 In the machinery and equipment industry, ensuring the quality of the products and services you provide is key to customer satisfaction. One of the best ways to guarantee this is through on-site inspections by both engineers and sales teams. 🛠️ 𝟭. 𝗙𝗶𝗿𝘀𝘁𝗵𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗘𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁 When engineers and sales professionals visit the worksite, they gain direct insight into the machine’s performance, conditions, and any potential issues. This helps assess the equipment’s functionality in real-world conditions, not just through theoretical assessments. 📊 𝟮. 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁 An on-site visit allows teams to better understand the workspace and how the machinery will be used. Knowing more about the specific working conditions helps to tailor solutions and provide more accurate recommendations to the customer. ✅ 𝟯. 𝗘𝗻𝘀𝘂𝗿𝗶𝗻𝗴 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 By checking equipment on-site, engineers can ensure it meets quality standards and address any technical concerns before the machine is delivered. This hands-on approach gives customers greater confidence in the reliability and performance of the equipment. 🤝 𝟰. 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗦𝘁𝗿𝗼𝗻𝗴𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 These visits foster stronger communication between the sales team, engineers, and customers. Engaging with customers in person allows teams to better understand their needs, establish trust, and offer solutions that truly meet their expectations. 💡 𝗣𝗿𝗼 𝗧𝗶𝗽: A proactive approach to on-site visits not only ensures better service but also strengthens the partnership with your customers, paving the way for repeat business and referrals. 📢 𝗦𝗵𝗮𝗿𝗲 𝗬𝗼𝘂𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲! How do on-site inspections enhance your service quality? Share your thoughts in the comments! Website: https://lnkd.in/gJ3AbRzs Facebook ：https://lnkd.in/gNn6Qnxi E-mail ：Zoe@weitatgroup.com Whatsapp: http://wa.me/8619892936646 #CustomerService #OnSiteInspection #HeavyMachinery #EngineeringExcellence #SalesTeam #MachineryQuality #BuildingTrustWeitatWeitat Machinery Equipment Co., LtdKissi Kaba KeitaALSADIG ADAMLinda Liu邓越Patrick Yem

Meet the team! Introducing Drew Prescott, our Export Sales Manager here at AC Valve Alliance Group. Here are a few words from the man himself ⬇️⬇️ I began my career in the industry back in 2007, stepping into the role of Sales Engineer at TopWorx in Staffordshire. In this capacity, my duties extended to overseeing the stocking and distribution of switchboxes on a global scale. As I learned the intricacies of this position, I found myself involved in various aspects of the business, encompassing everything from generating quotes to managing purchases, orchestrating shipments, and maintaining client accounts. It was during this phase that I first met Steve Jennings from the AC Valve Alliance Group. Fast forward to September 2011, when an exciting opportunity presented itself for me to transition to the AC Valve Alliance Group as a Sales Engineer. This move not only expanded my professional horizons but also afforded me the privilege of engaging with a diverse array of clients, both established and prospective. Over the last 9 years as an integral part of the team, I seized every opportunity to extend our reach globally, actively promoting our extensive stock portfolio to clientele internationally. Then, in April 2021, I proudly assumed the title of Export Sales Manager. Embracing the extensive travel that came with this role, I undertook the mission to further progress the visibility of our group through direct, face-to-face interactions. These engagements were instrumental in solidifying our rapport with customers and, in turn, played a pivotal role in securing substantial project orders for the group. Throughout this journey, each role has not only helped to hone my skills but also enriched my understanding of the industry's intricacies. I eagerly anticipate the next chapter in this field and will continue to leverage my experience and expertise for the continued growth and success of the AC Valve Alliance Group. For more information or to get in touch, follow the link in the description to find our website ⬇️⬇️ #valves #exportsales #sales #international #valvesupplier #valvemanufacturer #valvestockist #valveautomation #valvesolution #flowcontrol #pipeline #ballvalve #valveautomation #actuation #pipeline #engineering #acvalvealliance

Story behind the picture back in 2015 My adventure in the dynamic world of oil and gas commenced at Petro Africa, where I embarked on my professional journey as an Area Sales Manager. This role served as the cornerstone of my industry expertise, providing a comprehensive understanding of the market. I excelled at identifying and addressing the diverse needs of customers across a wide geographic area. This deep understanding of the market allowed me to effectively segment customer bases and tailor our product offerings accordingly. The dynamic and competitive landscape honed my strategic thinking and problem solving skills. A key aspect of my role involved a comprehensive overview of the fuel industry. I gained expertise in the entire value chain, from international fuel importation and supply chain management to domestic supply chain optimization and effective go-to-market strategies. To drive sales and market penetration, I recruited, trained, coached, and led high-performing teams of Dealer, Retailer, and Service Station Supervisors. Through meticulous valuation analysis of over 25 accounts, I successfully on boarded an average of 10 new customers annually, propelling a 20% revenue surge in Premium Motor Spirit (PMS) and Automotive Gas Oil (AGO) sales, ultimately exceeding the ambitious 10-million-liter target. By fostering strong relationships with Dealers and Retailers, I cultivated a robust pipeline of prospective customers. Employing a consultative sales approach, I excelled at identifying customer needs, addressing objections, and securing deals. A customer retention initiative spearheaded by me resulted in a remarkable 25% increase in repeat business and an 85% boost in customer satisfaction within the Kigoma, Tabora, and Katavi territory. Safety and environmental stewardship were paramount. I promoted increased customer awareness of HSSEQ protocols for petroleum product storage and handling. One of the most significant challenges I encountered was managing fluctuations in fuel prices and their impact on customer behavior and sales especially during the covid 19. To overcome this, I implemented a pricing strategy that ensured optimal profitability while maintaining customer satisfaction. Additionally, I successfully expanded our customer base by identifying untapped market segments and developing tailored sales approaches. Another hurdle was the intense competition in the industry. To differentiate ourselves, I focused on building strong customer relationships through exceptional service. This strategy led to increased customer retention and loyalty, resulting in sustained sales growth. My time at Petro-Africa was instrumental in developing a deep understanding of the oil and gas industry. The knowledge and skills I gained, coupled with my ability to overcome challenges and deliver results, have been invaluable in shaping my successful career.

As the busy season approaches, Sara Hey shares key strategies to get your sales team prepared for success. Check out Sara's expert tips in this blog:

Building a relationship with superintendents and rig managers at a man camp can be challenging but highly rewarding for sales success. Here are a few solid approaches to establish trust, create rapport, and make a lasting impression: • Do Your Homework Beforehand    •   Research the rig’s operations, recent projects, and any challenges they may be facing.    •   Understand their schedule (two weeks on, two weeks off) and plan your visit accordingly to avoid downtime.    •   Gather specific data about their rig type, operator, and any relevant pain points. • Secure a Warm Introduction    •   Leverage existing relationships with rig personnel, tool pushers, or other contacts who can introduce you to the superintendent or rig manager.    •   Partner with mutual vendors or service providers to build credibility and gain an invitation. • Present Solutions, Not Just Products    •   Frame your visit around solving a specific challenge they face (e.g., reducing rig move time, improving safety protocols, or increasing efficiency).    •   Tailor your pitch to the superintendent’s priorities: saving money, reducing downtime, or meeting operator demands. • Focus on Building Trust Over Time    •   Visit consistently, even if it’s just to check in or drop off a small gift (e.g., branded PPE or a useful tool).    •   Avoid coming across as overly transactional—engage in small talk about their experience, schedule, or crew needs. • Demonstrate Industry Expertise    •   Share relevant insights or data they’ll find valuable, such as market trends, safety innovations, or case studies of similar rigs benefiting from your products.    •   Offer to help with operational questions or challenges unrelated to your direct sales— • Respect Their Schedule    •   Recognize the high-pressure environment and limited time rig managers and superintendents have. Keep your interactions concise and value-driven.    •   Plan follow-ups during quieter periods, like shift changes or non-peak hours in their rotation. • Build Rapport With Their Team    •   Establish connections with key members of the rig crew, such as tool pushers or safety officers, who can advocate for your solutions.    •   Helping the team indirectly supports the superintendent, showing you’re there to add value to the entire operation. • Follow Up With Consistency and Value    •   After your visit, send a tailored follow-up message highlighting key points from your conversation and any solutions you discussed.    •   Provide actionable next steps, such as scheduling a product demo, submitting a proposal, or arranging a second visit. Key Mindset: Add Value First The best approach to entering the man camp and building a relationship is to focus on how you can genuinely help the superintendent and their rig. By showing up as a partner rather than just a salesperson, you’ll establish trust and credibility that leads to long-term business success.

In today's #mindgrowing interview, we are taking you behind the scenes with TTControl Key Account Managers Mirza Imamovic and Emanuele S. Combining people skills with technical expertise, these two love mobile machinery just as much as staying in touch with customers. In this interview you'll find out: 🎓 Which different paths can lead to a career in sales 💼 How the skills needed are different from what you may have heard about sales 🤝 How each team member contributes to a great working environment ❓ Which mobile machine is their favorite ...and much more! Read it here: https://lnkd.in/epG9cWg5

S&P Global projects that electric vehicle 🚘🔋 sales will surpass 15 million units in 2025, representing a 30% year-over-year increase from 2024.