Corrina Burton’s Post

Have you ever felt stuck in your customer service role? You’ve put in the hours, developed your skills, and yet, you’re still waiting for that promotion to come through. 𝗜𝘁’𝘀 𝗳𝗿𝘂𝘀𝘁𝗿𝗮𝘁𝗶𝗻𝗴. You’ve invested time in enhancing your communication, problem-solving, and technical skills, but the rewards seem far away. • You’re seeing colleagues get promoted while you’re still in the same position. • You feel like you’re putting in the effort for little return. • It can feel like a waste of time. 𝗪𝗲 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱. Here’s the reality: It’s not just about putting in the hours— it’s about mastering the right skills that truly matter for advancement. Here’s what you can focus on: 1. 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Build strong connections with customers and your team. 2. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴: Show initiative and creativity in overcoming challenges. 3. 𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗮𝗻𝗱 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲: Develop deeper relationships with customers to foster loyalty. 4. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Stay updated on tools that can streamline your work and enhance customer experiences. 5. 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗦𝗸𝗶𝗹𝗹𝘀: Be a mentor to others; it shows your readiness for greater responsibility. 6. 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴: Embrace every opportunity to grow and adapt to industry changes. 𝗧𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲. Focus on developing these key skills, and you’ll find yourself on the fast track to promotion. What skills have you found most valuable in your customer service career? Let’s discuss in the comments! 👇 #CustomerService #BPO #CareerDevelopment #ProfessionalGrowth #SkillsForSuccess #eFlex

🚀 Unlock Career Growth with Sales and Customer Service Experience! 🚀 Are you looking to turbocharge your career? Consider the power of sales and customer service experience! 🌟 🔹 Communication Skills: Master active listening and empathy, essential for any role. 🔹 Customer Insights: Understand needs, preferences, and pain points for strategic advantage. 🔹 Relationship Building: Forge invaluable connections for networking and advancement. 🔹 Problem-Solving Prowess: Navigate challenges with finesse, showcasing resilience. 🔹 Sales Savvy: Learn negotiation techniques and adaptability for success. 🔹 Results-Oriented Mindset: Thrive under performance metrics, driving tangible outcomes. Ready to elevate your career? Embrace the opportunities of sales and customer service—it's a game-changer! 💼✨ #CareerGrowth #Sales #CustomerService #professionaldevelopment

"Is a customer service job worth it for the experience?" If you're asking this question, you're already on the right track. Customer service roles are often underestimated, but they can be a launchpad for a rewarding career. Here's the scoop: 1️⃣ Skill Powerhouse: You'll develop a toolkit of transferable skills - communication, problem-solving, empathy, and resilience. These are gold in any industry. 2️⃣ People Whisperer: You'll become an expert in understanding and managing different personalities. This superpower is invaluable in any future role. 3️⃣ Business Insider: You'll gain insights into how businesses operate from the ground up. It's like a crash course in business operations. 4️⃣ Career Springboard: Many successful professionals started in customer service. It can open doors to roles in management, sales, marketing, and beyond. 5️⃣ Personal Growth: Handling challenging situations daily builds confidence and emotional intelligence. You'll grow not just professionally, but personally too. But here's the kicker - you might just fall in love with it! Many find deep satisfaction in helping others and being the hero of someone's day. It's not just a job; it's a chance to make a real difference. So, is it worth it? Absolutely. Have you had a customer service job? How did it shape your career? Share your story below! 👇 #nowhiring #employment #recruiter #CallCenterJobs #CustomerServiceCareers

" Welcoming New Challenges and Opportunities " In today’s fast-paced world, staying adaptable and open to new challenges is key to thriving professionally. I’ve always believed that growth happens when you step out of your comfort zone, and that’s exactly what I’ve been doing in my journey as Customer Service Specialist . My Expertise: With a strong background in customer service, sales, virtual assistance, I’ve had the privilege of working with diverse teams and clients, helping them achieve their goals and overcome obstacles. Whether it's Lead Generation and Customer Engagement, Optimizing Customer Service Experiences, I’m passionate about delivering results that matter. What Drives Me: What fuels my passion is the opportunity to create meaningful connections, solve complex problems, drive innovation. Every challenge is a chance to learn something new and push the boundaries of what’s possible. Looking Ahead: As I continue to grow and evolve in my career, I’m excited about the opportunities ahead. I’m eager to connect with professionals who share a passion for [mention a specific industry or area of interest], and I’m always open to exploring new avenues for collaboration and learning. Let’s Connect and Grow Together! If you’re interested in discussing Customer Experience and Support, or if you’re looking to connect with someone who’s driven by a passion for excellence, feel free to reach out. I’m always excited to meet new people and explore new opportunities. #ProfessionalGrowth #CareerDevelopment #LinkedInConnections #CustomerService #Sales #VirtualAssistant

🚀 Boost Your Career Path with Essential Customer Support Skills 🚀 Unlock the Power of Customer Support: Beyond problem-solving, customer support roles are a goldmine of skills that can propel your career forward. Discover how to leverage these core competencies across any profession: 🔹 Empathy: Understand and share the feelings of others, building stronger relationships. 🔹 Communication: Convey ideas clearly and effectively, enhancing collaboration and understanding. 🔹 Adaptability: Navigate change with ease, keeping pace with dynamic environments. 🔹 Attention to Detail: Notice the small things that make a big difference in quality and service. 🔹 Customer-Centric Mindset: Prioritize customer needs to drive success and loyalty. 🔹 Conflict Resolution: Solve disagreements with a calm, strategic approach, maintaining harmony. Whether you're eyeing a role in leadership, sales, or any field in between, these customer support skills are your ladder to success. Embrace them, and watch your career soar. 💼 #CareerDevelopment #SkillsForSuccess

Why I Started My Career: A Journey Rooted in Connection and Purpose I didn’t set out to work in customer support, sales, and healthcare—I found my way there through a passion for helping people and a deep desire to create meaningful connections. It all started during my early days working in community pharmacies. I discovered that beyond dispensing medications, there was a need to listen, educate, and offer tailored solutions to customers’ unique concerns. Those moments of understanding their needs and seeing the impact of personalized care lit a spark in me. As I gained experience, I realized this skill could transcend industries. Whether I was helping a patient manage their health, setting appointments for potential clients, or introducing people to solutions they didn’t know they needed, I thrived on building trust and making people feel heard. Eventually, I transitioned into broader customer engagement roles, including sales and client relationship management. Along the way, I embraced opportunities to refine my skills in lead generation, appointment setting, and even exploring digital tools to amplify my impact. What drives me every day is the chance to be a bridge between problems and solutions—whether in healthcare, tech, or beyond. Looking back, I see how each step in my journey has been about serving others and creating value. Moving forward, I’m excited to keep growing, connecting, and learning as I take on new challenges.

Role of a Sales Advisor and Customer Support brings unique challenges that require strategic solutions for career success. Here's a quick dive into the downsides and tips on overcoming them: 1. The Balancing Act ⚖ : Juggling sales and support demands a delicate balance. Sharpen both skill sets through targeted training and continuous learning. 2. Emotional Toll 😢 : Handling diverse customer emotions can be draining. Prioritize self-care with regular breaks, mindfulness practices, and seeking support from colleagues. 3. Diverse Knowledge Base 📑 : Stay informed on products, industry trends, and customer preferences. Create a network for insights, attend training, and engage in cross-functional collaborations. 4. Time Management ⏱ : Efficiently manage tasks by prioritizing based on urgency and importance. Utilize tools and technology to streamline workflows and set realistic goals. In this dynamic field, being resilient and adaptable is your golden ticket to pro success. So, face those challenges, implement your killer strategies, and watch yourself shine in the world of Sales and Customer Support! 💪✨ #CareerTips #CustomerService #Sales #ProfessionalDevelopment #CustomerSupport

📅 Monday Motivation: Building Strong Connections and Driving Success! Good morning, LinkedIn community! 🌞✨ Starting a new week feels like a fresh canvas, doesn’t it? It’s a time to reflect on the amazing journey we’ve had and to look forward to the incredible opportunities that lie ahead. As someone deeply passionate about sales, customer service, and virtual assistance, I’m excited to share how my experience and skills can contribute to your team’s success. 🚀 My Journey So Far: With 5 Years of Experience in Sales I’ve had the privilege of working with alliance global, and KCT Enterprise Solutions. Each experience has been a stepping stone, honing my skills in sales, customer service, and virtual assistance. Increased Customer Retention: Successfully increased customer retention by 20% through exceptional customer service. Generated Revenue: Generated $500,000 in sales by developing effective sales strategies and building strong client relationships. Streamlined Administrative Tasks: Streamlined administrative tasks, saving 20 hours per week for the team. 💡 Why Me? Sales Expertise: Skilled in identifying opportunities and closing deals effectively. Customer Service Excellence: Committed to providing exceptional service and building long-term relationships. Virtual Assistance: Efficient in managing administrative tasks, freeing up time for strategic initiatives. Leadership: Proven track record of leading projects and mentoring teams. 💬 Let’s Connect! I’m always eager to connect with like minded professionals and explore new opportunities. Whether you’re looking to enhance your sales team, improve customer service, or streamline your administrative processes, I’d love to hear from you! Feel free to leave a comment below with your thoughts or questions. Let’s make this week amazing together! 🚀 #SalesExpert #CustomerService #VirtualAssistance #CareerOpportunities #MondayMotivation.

Finding your “dream job” has turned into the ultimate quest, and many people spend years of their lives looking for the perfect-match career track. If you’re debating a new career, or you’re already zeroing in on a career in Customer Success, then check out the SuccessCOACHING blog to find out if this is the right path for you. Read “11 Signs You’d Be Amazing in Customer Success Roles” here: https://lnkd.in/gVZ4T_jc #customersuccess #successcoaching #professionaldevelopment #lookingforjob #jobsearch

Are you a jack of all trades and master of none ? I am sure everyone of us has heard about the above phrase. I happened to speak to a person today who has a successful X years tenure and continuing in an organisation in a customer success role. I don’t have his permission to share his name and hence I will not do it. Now the current problem is that when this gentleman is looking for a job now, he is being turned down by the organisations. He has worked in all possible teams in his tenure of X years with that organisation with respect to customer success. Even some of the work he has done does not fall under customer success at all. But he continued there hoping to rise and grow with that organisation. He did grow to some extent but now he feels he needs to change the job for learning new things. So it is important to ponder what you are learning while being in a job. The repetitive tasks you perform everyday might seem boring initially, but you are developing an expertise in a particular area. Either you call it a domain or area of expertise, but having one will give you high returns in your professional career. Domain experts are always paid more than the generalists. So always ask yourself, are you developing an area of expertise while working and then pace your career accordingly. PS: This gentleman is seriously looking for a job change. I am trying to help him out. If he agrees, then I will ask for help from my wonderful network. #customersuccess #domainexpert