Bilal khan’s Post

Have you ever felt stuck in your customer service role? You’ve put in the hours, developed your skills, and yet, you’re still waiting for that promotion to come through. 𝗜𝘁’𝘀 𝗳𝗿𝘂𝘀𝘁𝗿𝗮𝘁𝗶𝗻𝗴. You’ve invested time in enhancing your communication, problem-solving, and technical skills, but the rewards seem far away. • You’re seeing colleagues get promoted while you’re still in the same position. • You feel like you’re putting in the effort for little return. • It can feel like a waste of time. 𝗪𝗲 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱. Here’s the reality: It’s not just about putting in the hours— it’s about mastering the right skills that truly matter for advancement. Here’s what you can focus on: 1. 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Build strong connections with customers and your team. 2. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴: Show initiative and creativity in overcoming challenges. 3. 𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗮𝗻𝗱 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲: Develop deeper relationships with customers to foster loyalty. 4. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Stay updated on tools that can streamline your work and enhance customer experiences. 5. 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗦𝗸𝗶𝗹𝗹𝘀: Be a mentor to others; it shows your readiness for greater responsibility. 6. 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴: Embrace every opportunity to grow and adapt to industry changes. 𝗧𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲. Focus on developing these key skills, and you’ll find yourself on the fast track to promotion. What skills have you found most valuable in your customer service career? Let’s discuss in the comments! 👇 #CustomerService #BPO #CareerDevelopment #ProfessionalGrowth #SkillsForSuccess #eFlex

My First LinkedIn Post! This is my very first post here, and honestly, I feel a little shy putting myself out here. But growth begins at the edge of our comfort zones, right? I have worked as a Liaison Officer for over 2 years, building skills in communication, relationship management, and problem-solving. Recently, I have decided to transition into Customer Success (CS), a field that excites me because it blends my passion for helping people with the opportunity to create value-driven relationships. With a background in Guidance and Counselling, I have always believed in the power of empathy and understanding, and I am eager to bring those qualities into this new chapter of my career. This is just the beginning of my journey into Customer Success, I am excited about what lies ahead and look forward to learning, growing, and connecting with professionals in this field. If you are in Customer Success or have any tips for someone just starting out, I’d love to hear from you! Let’s connect and grow together. #CustomerSuccess #CareerJourney #NewBeginnings

From CSR to Sales: A Journey of Growth and Mindset Shifts Transitioning from a Customer Service Representative role to Sales has been an incredible journey of growth and self-discovery. The biggest challenge? Shifting my mindset from simply booking jobs and helping customer to truly understanding how I can help businesses thrive and grow. This shift required me to evolve, dig deeper into client needs, and ask the hard questions that uncover real opportunities. It’s not just about selling—it’s about partnering with businesses, solving their pain points, and watching them succeed. As I continue to expand my horizons, I’m learning more every day, refining my approach, and finding immense fulfillment in this evolving role. Growth isn’t easy, but it’s always worth it. To anyone navigating a similar transition: embrace the challenges, lean into learning, and trust the process. The results will speak for themselves. #ProfessionalGrowth #SalesJourney #MindsetShift #LearningAndEvolving #BusinessDevelopment

🚀 Passionate about driving success and building long-lasting relationships with clients? Look no further! 🌟 🔍 I'm actively seeking opportunities as a Customer Success Manager, where I can leverage my [6 years] of experience in customer service and account management to drive client satisfaction and retention. 🤝 As a dedicated advocate for my clients, I excel in understanding their needs and delivering tailored solutions to ensure their success. From onboarding to ongoing support, I'm committed to providing exceptional experiences at every touchpoint. 💡 My skills include: Proven track record of building and nurturing client relationships. Expertise in analyzing customer data to identify opportunities for growth and improvement. Strong communication and problem-solving abilities, essential for resolving challenges and driving results. Collaborative mindset, working closely with cross-functional teams to deliver value and exceed client expectations. 🎯 If you're looking for a passionate and results-driven Customer Success Manager to join your team, let's connect! I'm eager to discuss how my skills and experience can contribute to your organization's success. #CustomerSuccess #AccountManagement #ClientRelations #JobSeekers #Opportunity

"Is a customer service job worth it for the experience?" If you're asking this question, you're already on the right track. Customer service roles are often underestimated, but they can be a launchpad for a rewarding career. Here's the scoop: 1️⃣ Skill Powerhouse: You'll develop a toolkit of transferable skills - communication, problem-solving, empathy, and resilience. These are gold in any industry. 2️⃣ People Whisperer: You'll become an expert in understanding and managing different personalities. This superpower is invaluable in any future role. 3️⃣ Business Insider: You'll gain insights into how businesses operate from the ground up. It's like a crash course in business operations. 4️⃣ Career Springboard: Many successful professionals started in customer service. It can open doors to roles in management, sales, marketing, and beyond. 5️⃣ Personal Growth: Handling challenging situations daily builds confidence and emotional intelligence. You'll grow not just professionally, but personally too. But here's the kicker - you might just fall in love with it! Many find deep satisfaction in helping others and being the hero of someone's day. It's not just a job; it's a chance to make a real difference. So, is it worth it? Absolutely. Have you had a customer service job? How did it shape your career? Share your story below! 👇 #nowhiring #employment #recruiter #CallCenterJobs #CustomerServiceCareers

Here are three more skills you need to build to be successful in Support: Outside of communication and problem-solving skills, you need to know your way around. Product Expertise ————————— You have an in-depth knowledge and understanding of your products or services. You know the ins-and-outs of their functions, strengths, and limitations. Process Optimization ————————— You actively seek to improve support processes for increased efficiency and effectiveness, ensuring a streamlined customer experience. It’s all about reducing friction and adding value! System Navigation ————————— You know your way around and build proficiency in navigating support systems and technologies to manage, and resolve customer issues efficiently. This way you can leverage the information and resources that you have available. ====== Why am I sharing this? 🤔 Because I want to get better at helping you build the skills you need in Support If you’re a junior looking to take it further, or just want a more comprehensive skillset. Or, if you are a leader, looking to build your team’s skillset and identifyareas for growth. #customersupport #customerservice #skilldevelopment P.S. What are the skills you’ve found the most impactful in your Support Career?

" Welcoming New Challenges and Opportunities " In today’s fast-paced world, staying adaptable and open to new challenges is key to thriving professionally. I’ve always believed that growth happens when you step out of your comfort zone, and that’s exactly what I’ve been doing in my journey as Customer Service Specialist . My Expertise: With a strong background in customer service, sales, virtual assistance, I’ve had the privilege of working with diverse teams and clients, helping them achieve their goals and overcome obstacles. Whether it's Lead Generation and Customer Engagement, Optimizing Customer Service Experiences, I’m passionate about delivering results that matter. What Drives Me: What fuels my passion is the opportunity to create meaningful connections, solve complex problems, drive innovation. Every challenge is a chance to learn something new and push the boundaries of what’s possible. Looking Ahead: As I continue to grow and evolve in my career, I’m excited about the opportunities ahead. I’m eager to connect with professionals who share a passion for [mention a specific industry or area of interest], and I’m always open to exploring new avenues for collaboration and learning. Let’s Connect and Grow Together! If you’re interested in discussing Customer Experience and Support, or if you’re looking to connect with someone who’s driven by a passion for excellence, feel free to reach out. I’m always excited to meet new people and explore new opportunities. #ProfessionalGrowth #CareerDevelopment #LinkedInConnections #CustomerService #Sales #VirtualAssistant

Whether you’re looking to kickstart a dynamic new career or you’re eager to land a new role and expand your expertise, the Customer Success job landscape has a lot to offer. If you’ve looked for Customer Success jobs in the past, you might be surprised that the landscape of searching for CS jobs has changed, as have the Customer Success roles that are available. Read more about CS jobs and where to find them in 2024 on the SuccessCOACHING Blog: https://lnkd.in/gsu4R2fr #customersuccess #customersuccessmanager #successcoaching #professionaldevelopment

My new and 2nd Customer Success book is LIVE on Amazon 🚀 🚀 See what my readers say about it! Grab your copy today! 👉 https://amzn.to/3xNM9H3 #customersuccess

I've always wondered about the possibility of matching my desires for Communications & Policy into a distinct career path and I found Customer Success! 📍As I often say, Communication is the heartbeat of governance. Also, I know understanding the dynamics of a working governing body is an ingredient for optimizing customer success! ✨So you see, it all fits in its place. 📍As a Communications Professional & Policy Enthusiast, I chose a career path in Customer Success because it is a good place for my mixed, unique skills form a fine blend to ensure customers’ goals are achieved. 📍I love that my unique background sets me apart from the ground and gives me a lot of leverage to be a successful Customer Success Manager! ✨Are you currently blending your skills to pivot in your chosen career path? Share with me in the comments! To your Rising 🥂 #customersuccess #newpost #linkedinpost #communications #policy #csm #service