Elias Gezahegn’s Post

"Goodbye PSS. Hello Offer & Order!" With these words, FLYR announced the launch of their Offer and Order Management System (OMS). I've read their press release between the lines:   👉 "Airlines now have the power to deliver a modern digital retailing experience" => Threedot's June report 👇 listed 9 vendors mentioning OMS, highlighting that FLYR had no dedicated product at that time. However Amadeus announced Nevio in October 2023 and Sabre Corporation followed with Mosaic in August 2024 👨✈️ 👉 "Travelers have the flexibility to explore and access the products that matter to them, with personalization that makes them feel cared about" => The original goal in designing NDC was to enhance customer experience. The idea was to make shopping, ordering and changing a flight as easy as any digital retail experience 🕺 👉 "Airlines have been stuck with outdated, fragmented systems that are costly to maintain" => ONE Order is specifically focused on reducing fragmentation and costs by combining PNR, ET and EMD into… one Order. This consolidation removes the need to sync multiple legacy systems 😮 👉 "Cutting down the launch time of new products like fare families, security fast track and a la carte add-ons, from months to minutes" => Speed of innovation is a key driver for airlines' move to digital retailing, beyond just cost reduction 🤗 👉 "Legacy Translator: Enables backward compatibility with systems": FLYR can easily say goodbye to PSS as they don't run one today. However, they need to ensure a smooth transition from airlines' old PSS to their OMS, with tools like a translator. Over time, new services will be OMS-native 🤞 See link to the Phocuswire article in the comments 👇   It's worth remembering that the concepts of "Offer" and "Order" were defined as elements of an airline's new distribution capability in the IATA standard (Resolution 787) published in 2012 😎 #airlineNDC #digitalretailing #OrderManagement

As the travel industry embraces IATA’s New Distribution Capability (NDC), rigorous testing is essential to ensure seamless integration and dynamic content delivery. From API validation to functional and performance testing, NDC testing guarantees that fares, offers, and ancillary services are accurately displayed and processed. By ensuring reliability and scalability, you can deliver a flawless booking experience while meeting evolving customer demands. Ready to optimize your NDC implementation? #FareIntelligence #Testing #NDCTesting #TravelTech #Offer #Order #AirlineDistribution #SeamlessBooking #APIIntegration #CustomerExperience #PerformanceTesting #Innovation

Navigating the Challenges of NDC Integration: How FareIntelligence Can Help. Many airlines face ongoing challenges with their NDC providers—whether it's due to incomplete API implementations, inconsistent data flow, or limited flexibility in customization. These issues can significantly impact the efficiency of distribution and the delivery of personalized services to customers. At FareIntelligence, we understand these pain points and offer a solution: Comprehensive end-to-end regression testing. By validating every aspect of your NDC setup, we ensure that the entire process—from offer generation to order management—is robust and functional. Additionally, we help airlines by writing detailed use cases tailored to their specific operational needs, allowing them to foresee potential issues and streamline their NDC operations. Here are some examples of complex use cases we’ve handled: 1. Cross-system compatibility testing: Ensuring that NDC bookings made via the airline's website are seamlessly integrated with legacy GDS systems for corporate and agency bookings, maintaining consistency across all platforms. 2. Dynamic pricing optimization: Testing real-time dynamic pricing capabilities to ensure accurate and timely offers are presented across various distribution channels, avoiding discrepancies in fare offerings. 3. Ancillary product integration: Verifying the smooth addition of ancillary services (such as seat selection, extra baggage, or lounge access) during the post-booking phase across different channels, with consistent pricing and availability. 4. Multi-country fare rules management: Ensuring that fare rules, restrictions, and promotions for multiple markets are consistently applied across NDC and non-NDC platforms, preventing pricing or policy conflicts. Our goal is to ensure that airlines can confidently move forward with their NDC strategies, providing a seamless experience for their customers while minimizing distribution challenges. Drop us an email at sales@fareintelligence.com to know more. #Airlines #NDC #FareIntelligence #AviationTechnology #DigitalTransformation #OfferAndOrder #RegressionTesting #Personalization #AviationInnovation #PSS #LCC #ULCC #TravelInnovation #AirlineIndustry #TravelTechnology #IATA Chetan Inamdar Surbhi Kakkad FareIntelligence

* NDC Explorer UI - Transforming Airlines NDC Quality Assurance * The product that’s transforming the traditional ways of testing approach towards Airlines NDC platform * NDC Explorer UI has the capability to test features in real-time offer and order management, ensuring accurate pricing and inventory updates. * It supports API integration checks for compliance with IATA’s NDC standards. * Tools allows testing of personalization, ancillary services, and payment workflows. * It enables load testing to assess system performance under high traffic. * Finally, tools ensure seamless communication across interline bookings and customer notifications. Get in touch for a quick demo!! #NDCTesting #FareIntelligence #IATANDC #TravelTech #APITesting #AirlineDistribution #OfferManagement #TravelInnovation #PersonalizedTravel #DigitalAirline #AncillaryServices #NDCIntegration #AirlineTech #SmartDistribution #NDCCompliance FareIntelligence NuKonnects

* NDC Explorer UI - Transforming Airlines NDC Quality Assurance * The product that’s transforming the traditional ways of testing approach towards Airlines NDC platform * NDC Explorer UI has the capability to test features in real-time offer and order management, ensuring accurate pricing and inventory updates. * It supports API integration checks for compliance with IATA’s NDC standards. * Tools allows testing of personalization, ancillary services, and payment workflows. * It enables load testing to assess system performance under high traffic. * Finally, tools ensure seamless communication across interline bookings and customer notifications. Get in touch for a quick demo!! #NDCTesting #FareIntelligence #IATANDC #TravelTech #APITesting #AirlineDistribution #OfferManagement #TravelInnovation #PersonalizedTravel #DigitalAirline #AncillaryServices #NDCIntegration #AirlineTech #SmartDistribution #NDCCompliance FareIntelligence NuKonnects

#NDC #TravelTech #Innovation #CustomerExperience #FutureOfTravel #IATA #airlines #airlineindustry #OTAs #PSS #airlineretailing #pricingengine #FareIntelligence In the ever-evolving landscape of airline distribution, ensuring seamless integration and compliance with NDC standards is essential for success. With our cutting-edge testing solutions, we're here to empower airlines and technology partners to navigate the complexities of NDC with confidence and efficiency. Here's how our NDC testing services can benefit you: 1️⃣ Comprehensive Testing Suites: Rigorous testing protocols covering all aspects of NDC implementation, from message formatting to interoperability with distribution channels. 2️⃣ Customizable Testing Scenarios: Tailored testing scenarios designed to simulate real-world conditions and validate NDC functionalities specific to your business requirements. 3️⃣ Certification Support: Guidance and support throughout the NDC certification process, ensuring compliance with industry standards and regulations. 4️⃣ Performance Optimization: Identification of bottlenecks, inefficiencies, and areas for improvement in NDC workflows, enabling you to optimize performance and enhance customer satisfaction. 5️⃣ Expert Guidance: Access to our team of seasoned NDC experts who will provide insights, recommendations, and best practices to help you maximize the benefits of NDC. At FareIntelligence, we're committed to being your trusted partner on the journey to NDC excellence. Our testing services are designed to streamline the implementation process, mitigate risks, and accelerate time-to-market, so you can focus on delivering exceptional experiences to your customers. Ready to take your NDC initiatives to the next level? Let's connect and discuss how our testing services can help you achieve your goals! 🌟 Reach us at sales@fareintelligence.com to know more. Prashant A Abhyankar Klaas Fokkema Rob Broere Baiju Jacob Surbhi Kakkad Amit Kakkad

💡 Ever wondered how easy it is to integrate a virtual means of payment into Amadeus? Our payment experts will show you this and much more in our upcoming webinar on 11 June 10am BST. Join us - register now for free ➡ https://hubs.ly/Q02ww24c0

NDC relies heavily on API-based technology for communication between airlines and third parties, such as travel agencies. High API call volumes, especially during peak periods like sales events or flight disruptions, can overwhelm systems that aren’t designed for this level of demand. Airlines that do not have the technical infrastructure to handle a high volume of API requests risk performance degradation, leading to scalability issues. #NDC #FareIntelligence #scalability #performancetesting #testing

The Importance of Performance Testing in NDC As airlines and travel providers increasingly adopt NDC, ensuring high performance is critical to delivering a seamless customer experience. Without proper testing, traffic spikes, slow response times, and system outages can impact bookings and revenue. While NDC offers unprecedented flexibility in product offerings and personalization, performance bottlenecks can easily negate these benefits. So why is performance testing essential for NDC? 1. Handling Traffic Spikes 2. Response Times Matter 3. End-to-end System Resilience 4. Cost & Resource Optimization 5. User Experience At FareIntelligence, we specialize in performance testing for NDC platforms to help identify potential issues, optimize resources, and enhance user experiences. This ensures your systems can scale efficiently, handle peak traffic, and maintain top-tier performance. Let’s connect to explore how performance testing can enhance your NDC implementation! #NDC #PerformanceTesting #AirlineTech #FareIntelligence #TravelTech #Scalability #CustomerExperience #Airlines #FareIntelligence #AviationTechnology #DigitalTransformation #OfferAndOrder #RegressionTesting #Personalization #AviationInnovation #PSS #LCC #ULCC #TravelInnovation #AirlineIndustry #TravelTechnology #IATA

💥 2 week countdown 💥 Join us on Wednesday 13th November as we host an exclusive webinar for The Advantage Travel Partnership members to explore the impact AI automation technology could have on the future of the travel industry. Imagine a world where Travel Management Companies (TMCs) consistently deliver exceptional experiences — where streamlined processes and innovative technology come together to drive revenue and mitigate risk. Real-time data can be harnessed to empower your teams to manage customer and supplier SLAs effectively, while proactive GDS queue monitoring ensures you'll never miss critical ticketing or notifications. In today’s fast-paced travel environment, traditional business models face significant challenges from rising costs and shrinking margins. To thrive, TMCs must shift from a ticketing-centric approach to a service-oriented model that enhances revenue generation and mitigates risk across the board. Join us on November 13th to discover how to transform your operations, enhance customer experience, and significantly boost your revenue through smart work distribution and data-driven insights. We’ll explore actionable strategies that not only protect your business but also create opportunities for growth in an increasingly competitive market. Don’t miss the opportunity to redefine the way your TMC operates. Reserve your spot today and take the first step towards a more efficient, customer-centric future - https://lnkd.in/eWh7UtCg #TravelManagement #TravelIndustry #TMC #AdvantageTravel #TravelTech