Fleet Maintenance magazine’s Post

How do technicians a feel about the vehicle repair industry? Some recent surveys by WrenchWay and I-CAR indicate there's room for improvement. According to WrenchWay: -Only 1 in 5 of technicians would recommend the industry to a friend -88% of technicians have considered leaving the industry And according to I-CAR: -Almost 20% of collision techs say bad culture and feeling undervalued is why they left their most recent job -16% of collision techs left due to wanting better compensation -15% left for better work-life balance For more data, check out the story below: #truckingindustry #technician #laborshortage

Tasks becomes more strenuous and tiring when the necessary tools fitting for the job is not available. Without the right tools, efforts, strength, expertise and even the best of techniques would struggle to deliver exceptional experience. No matter how savvy a process technician is, it is impossible to deploy the usage of an hammer to a task best fit for a spanner. It can only result to downtime and low productivity. Conversely, applying the right tools to execute a task does not only excuse you from the seemingly difficult challenge and safety risks but also make task execution relatively easier and enjoyable with no cause for downtime. By this reminder, I want to reiterate the importance of applying right tools to execute task, so as to remain happy, safe and motivated while discharging your duty. Reach out to your supervisors and or uplines for help or clarity on allocation of the right tools.

We’re new here to Canada, so allow us to introduce ourselves: We are Blue Tongue, an Australian business that has developed a groundbreaking upskill Program to reinvent the way you solve your Heavy Duty Equipment Technician skills shortages for the long term. Because we’re not a recruitment company or a labour hire organization, we approach solving persistent skills shortages differently. We partner with Clients to understand their long-term workforce needs, then design an Advanced Group Training upskill program to help them fill their critical Heavy Duty Equipment workforce gaps. We invite only the most dedicated auto mechanics to undertake the Program and train them to become qualified Heavy Duty Equipment Technicians using industry-leading training methods and technology, combined with on-the-job experience. This approach not only means technicians are ready to be productive from their first day onsite, but that workforce retention and workplace culture are improved. If you’d like to solve skills shortages for the long term and help build up your skilled, dedicated workforce, then get in touch to learn more.

🚗 Recently, I visited a car service center for a quick wash and found myself in a bit of a rush. My car ended up with a new team member, while a more experienced technician was taking a break. Initially concerned about time, I approached the senior technician to expedite the process. What followed was a valuable lesson in perspective. The new team member took his time, meticulously ensuring every detail was covered and validated. On the other hand, the experienced technician, while efficient, occasionally overlooked finer points. This experience shifted my thinking on the importance of learning attitudes versus sheer experience. While experience is undoubtedly valuable, attitude and a willingness to learn are equally crucial. Clients may initially value experience, but they ultimately appreciate individuals who show dedication, thoroughness, and a commitment to continuous improvement. #LearningAttitude #ContinuousImprovement #CustomerService #CareerGrowth

Want to supercharge your service department? The key lies in well-trained, highly skilled technicians who can handle anything that comes their way. Introducing the Technician Career Path, designed specifically to turn good techs into GREAT ones! Here’s why you’ll want to get your team on board ✔️ Increase Efficiency & Drive Revenue A well-trained technician is a faster, more efficient technician. Watch your service department’s efficiency skyrocket and see the impact on your bottom line as jobs are completed quicker and right the first time. Learn more: https://lnkd.in/gSgMXmNk

To truly shine among your competitors, focus on becoming an “Good” technician. Three key attributes will set you apart: 1. Unwavering honesty, paired with transparency in your findings and repair options. 2. Genuine empathy, delivering compassionate and thoughtful service. 3. A steadfast commitment to ongoing growth and self-improvement.

Does this technician look happy? He absolutely dont. The every day stress that a technician has to be addressed. Or you will have a revolving door in your dealership. But, let's take a look at the situation. Time is money. And technicians pay a lot of money for tools which creates more stress. They aren't getting a return on their investment. That combined with the every day stress, and the body aches makes it look like a tough situation for them, and the Service Manager. Here is my tip of the day. It worked great for me. The tech who can perform the repair the quickest needs that job. And every one of those jobs. Too many cars? Rank the technicians on a scale. If the quickest tech isn't available, work the list from the top down. Before you know it, you have a shop full of producing technicians. Then everyone is happy.

it can be quiet challanging installing a panel with different characteristics. this is where you know that there are technicians and there is a technician.

Uncovering the true costs of technician turnover isn’t as straightforward as it seems. Learn how to uncover technician turnover costs in your shop and what you can do to prevent it. https://lnkd.in/g7GrHchA

Why are service technicians leaving, and what can you do to encourage them to stay? Our comprehensive article on LinkedIn tackles these questions, providing valuable strategies for improving retention and satisfaction. Learn about the critical role of the Technician Career Path program in these efforts at https://lnkd.in/eYS4k_4r #AutomotiveCareers #TechnicianRetention