FRAYT’s Post

“The shipping landscape continues to change. A decision on carriers made a year ago (or longer) may not be the best decision today.” Are any of the following on your mind as you plan for peak this year? ·      Carrier peak season fees and rate increases ·      Current carrier capacity restrictions or processing capabilities ·      Delivery guarantees removed and delivery times extended ·      Diversification of carriers or alternate delivery methods ·      New delivery solutions that you have not yet explored If so, let’s connect! If not, I would love to understand what you have in place. Drop in your solutions below, maybe it can help others. (Or if you are a service provider in the small parcel industry with customers having these concerns, let’s chat and see how we can team up to help them) #Shipping #Logistics #PeakSeasonPlanning

Late deliveries can damage customer trust and harm your reputation. With Ziegler's advanced tracking and proactive problem-solving, you'll have fewer delays and more on-time deliveries. Our state-of-the-art route optimisation algorithms ensure the most efficient delivery paths, while our real-time tracking allows for immediate responses to potential delays. We also employ predictive analytics to anticipate and mitigate risks before they become issues. Give your customers the reliability they deserve and watch your satisfaction rates soar. With Ziegler, you'll spend less time making excuses and more time celebrating successful deliveries. Discover our punctual delivery solutions at https://hubs.ly/Q02NzKgy0 and start delighting your customers today. #SupplyChain #SupplyChainManagement #Freight #FreightForwarding #CargoFreight #Logistics #Warehouse #Storage #RoadFreight #AirFreight #OceanFreight #RailFreight #Shipping #FreightTransport

Sometimes we get orders from customers as soon as they secure a load. The shipper is still making the product and the container has not been pulled to start being loaded yet. ETA 60+ days away. We get orders from customers as soon as they containers are loaded on a ship. We get orders from customers as soon as the containers are loaded onto a train, ready to head in country. We also get orders from customers as soon as the trains arrive/ container has a posted LFD/ containers are on storage. We see eta's that are spot on (rarely) all the way to eta's that are 60 days off and anything in between. We have customers that have done intermodal for a while and get it, and have contracts with their customers that incorporate every possible thing that can happen along the way: weather, capacity, chassis shortage, per diem, etc. Then we have relatively newer customers that are just learning intermodal and have not seen everything that can happen. You can always tell them apart. The ones that has been there, done that, when we let them know about capacity or chassis shortage, they just say to keep them posted and they get it. The others expect containers to be pulled, delivered, and returned the same day, even for drop and hook accounts as that is how they bid the lanes to their customers.

For bulk solid material handling, efficient railcar unloading ensures seamless operations, reduces downtime, and maximizes productivity. Inefficiencies in the unloading process can lead to significant delays, impacting the entire supply chain. Optimizing your unloading process can boost workflow efficiency, lower labor costs, and increase customer satisfaction. Discover innovative strategies to boost your railcar unloading efficiency and avoid supply chain disruption: https://ow.ly/Wvhl50TrbAm #MagnumSystems #MaterialHandling #RailcarLoading #SupplyChainOptimization #InnovativeSolution

When a delivery is delayed, the fallout can be immediate—production lines halt, customer expectations aren’t met, and financial penalties start adding up. The longer the delay, the greater the disruption to your business and reputation. Avoiding these disruptions requires more than just moving freight—it demands foresight, adaptability, and precision. At Freight Dispatch Services Inc. (FDS), we leverage real-time tracking and dynamic route adjustments to anticipate challenges like traffic, weather, and capacity constraints. Our 24/7 communication keeps you informed every step of the way, ensuring your shipments arrive as promised. Because in logistics, consistency isn’t just a goal—it’s a necessity. info@fdscarrier.com #Carrier #Services #Reliability #Delays #Communication

Avoid some of the inevitable “Where’s my truck?” questions from your customers with automatic email notifications from ShipperGuide TMS when the shipment is picked up and in transit for delivery. 📨 These email alerts help facility contacts track the movement of shipments along the way, prepare for receipt of freight, and have the proper resources available for unloading. Start making your customers like you more with better shipment visibility! https://hubs.li/Q02TY8Hm0

Delivery rates from the legacy national parcel carriers only go in one direction -- 🆙 But their increases are often hard to follow, or not apparent at first glance. A great recent example is from USPS. Starting September 16th USPS increased rates for 17,000 ZIP Codes So much for a single annual increase in January :) With shipping costs on the rise, it's crucial to optimize your logistics strategy and diversify your carrier mix. But we know this is tough to do in practice and often involves risk. 💡Tusk Logistics is here to help. DM me if you're alternative carrier curious but don't know where/how to start Or if you're brave, post your questions below in the comments and I'll reply live!

Are you a shipper looking to elevate your game and exceed customer expectations? Here are four essential tips to consider! First up, providing an Estimated Delivery Date can significantly enhance your customer's experience by giving them clarity and peace of mind about when to expect their package. Optimal tracking is another game-changer, allowing customers to follow their shipments every step of the way, reducing anxiety and uncertainty. Offering diverse payment options ensures flexibility for your customers, accommodating their preferred payment methods and enhancing convenience. Lastly, a customer-oriented return policy can make all the difference, fostering trust and loyalty by making returns hassle-free and straightforward. By implementing these strategies, you can elevate your shipping services and create memorable experiences that keep your customers coming back for more! Join us today! Email us at: info@otmfreight.net Call us at: 3124018565 #otmfreight #freightbroker #logistics #freight #transportation #trucking #supplychain #freightdispatcher #shipping #logisticsmanagement #warehouse #dryvan #logisticscompany #business #transport #reefer #truckinglife #flatbed #broker #truckload #projectlogistics #supplychainoptimization #qualityfreight #reliableshipping #secureshipments #dispatch #qualityfreight #flatbed #opendeckfreight

Shipper's make mistakes......Carrier's make mistakes. As a shipper, you, or one of your team, is likely following up with the carrier when there is an issue (depending on the severity or urgency) and is documenting these "issues" somewhere, so they can join the On-time Performance metric in evaluating the carrier. As a carrier, you, or one of your team, is likely following up with the shipper when there are issues of a certain type that prevent the timely movement of packages through your network - barcodes not readable, double labels, inadequate tape on boxes causing excessive damages and fall-outs, etc. Carriers and Shippers both make mistakes...... BUT - as a shipper, I've never sat in a QBR and had the carrier tell me or quantify the things I did wrong (other than a damage frequency, which is truly a shared responsibility) so that I can improve to be a better shipper. Becoming a better shipper means lower rates and an improved customer experience.......isn't this what every shipper strives for?

Q: Why is it important to have a fleet of private chassis' in drayage? A: Having private chassis can improve customer service and reliability by reducing dependence on external providers and mitigating the risk of equipment shortages or availability issues. Drayage companies can better meet customer demands and expectations for timely and efficient container transportation.