Institute of Internal Communication’s Post

A critical procedure for all event safety and event management professionals to understand and be competent in its implementation - some interesting background also on how the term and procedure came about.

This year I have been presented with 'Crowd Management Plans" written by safety officers with no crowd safety experience (it added uo to 83 words in total) A security plan that doesn't have any CT or contingency planning, a major event in which the head of security is unable to write a Crowd Management plan nor did they have ANY experience of running events this size and, a company who's planning is done remotely and the author doesn't actually visit site. it seems lately I am reviewing other peoples planning docs more and more and I have to say it doesn't bode well for our industry, that's right I said industry ...... we are not security although there is undoubtedly and element of security we are not part of the safety team. Crowd management is an industry, a specialty and in some cases a gift but in all cases it requires lots of study backed with years of operational experience, umpteen mistakes uncountable near misses and millions of deep sighs of relief after a safe, "successful" event. A good crowd management team can change the complexion of the event entirely. When done well you would never know they're there and that's exactly how it should be. the person who plans the event should be there to lead it and the security team thoroughly briefed to ensure correct application. Security companies that add "crowd management" to their website without the qualifications, proper planning capabilities, capacity for correct application and commitment to the process should face prosecution under the trade discription act I hope the Boardmasters incident is reviewed properly and its findings published so the "industry" can learn from its findings and. we can continue to ensure our kids come home safe in one piece!

In the wake of the Astroworld tragedy, improving audience safety has never been more vital. CrowdSafety.org 's Steve Allen FdA MIFireE FIIRSM RSP and Mark Hamilton FdA MA (Dist.) HonD Univ, supported by the Pink Bows Foundation, have launched a new initiative to embed the Showstop™ Procedure into event safety planning worldwide. The aim is to provide a standardised and proven approach to identifying risks, stopping performances when necessary, and protecting lives. UKCMA and Global Crowd Management Alliance® are delighted to be working with Pink Bows Foundation to drive much-needed change in the events and festival industry. Find out more 👉 https://lnkd.in/ez9ReCar #EventSafety #CrowdManagement #PublicSafety #ShowStop #Training #EventsIndustry #UKCMA #StrongerTogether

🗞 I got news today! I want to introduce you to a small side-project we've been working on as the latest addition to the Crowdclass & Membrz.Club ecosystem 👇 🎟️ Ticketlist PT ❓ What is Ticketlist PT? A one-stop solution to discover all tickets sold on major ticketing platforms in Portugal. Whether a live show, concert, theater performance, party, or stand-up comedy, Ticketlist PT brings it all together in one convenient place! 🌍 All Your Favorite Platforms in One Place: Explore events from Ticketline, BOL, Dice, Shotgun, Resident Advisor, MembrzClub, SeeTickets, and many more — all in one streamlined platform. 🗓️ Plan Your Week: Quickly find out what's happening today, tomorrow, or this weekend. Say goodbye to hopping between multiple platforms to find the perfect event! 🎉 Why Ticketlist? With a simpler and more intuitive user experience than many traditional platforms, we make it easier than ever to discover what's happening near you. 🇵🇹 Currently Available in Portugal While we’re currently focused on events in Portugal, we're open for expansion in the future, depending on how it goes! 🚀 Week and a half from concept to launch Ticketlist started as an internal brainstorming session with the MembrzClub team, and it took us just a week and a half from concept to launch. Based on feedback and usage, we'll continue to iterate and grow it further. 🔗 Check it out! Link in the comments. I’d love to hear your thoughts and feedback!

🎭 Roving Performers to Break the Ice! 🎭 Looking to create a fun, interactive atmosphere at your corporate event? Our roving performers are the perfect way to engage guests and break the ice! Whether it’s a corporate gala or product launch, we have the performers to match the vibe. #RovingActs #CorporateFun #ApplauseEntertainment #EventEngagement #EventPlanning

Every event planner faces unexpected challenges—it's how you handle them that counts. During a festival, I overcame a performer cancelation by quickly restructuring the performance schedule and communicating the changes to staff and attendees. The event proceeded successfully, maintaining its high attendance and positive feedback. What's your go-to strategy for handling last-minute changes?

If you missed our latest Digital Bites, here's our quick showreel to give you a flavour of what you missed! If you're interested about our events, or would like a chat about any one of our digital marketing offering, please do reach out. #digitalbites2024 #manchesterevents #digitalmarketing #creative #networking

Make sure you have crowds like this at your next convention. Theater presentations are a great way to get your messaging out. Having an engaging presenter and dynamic crowd gatherers make all the difference with your onsite ROI! #professionalcrowdgatherers #OnPointPresenters #conventionstaffing #boothstaff #brandambassadors #increaseROI

Hitting all the right notes: Chester 7's marketing success 🎵 This promotional video made up just one aspect of our robust 4-month campaign that resulted in a record number of attendees for the festival! If you want to learn more about how we achieved this, read more here 👉 https://lnkd.in/exvbPZTc #PPC #SocialMedia #Chester7s #EventMarketing

I had the pleasure of chairing our panel on Creating Accessible Spaces at our Pecs Drag Kings festival. Examining the challenges and successes of accessibility in the cabaret and performance industry. I was joined by the ever wise Amelia Cavallo of Quiplash, Cassie Leon and Miggy Barker. Some highlights from the panel that I took away included; ⭐️ Access does cost money, and trust takes time to build so develop your access strategy over time and master what you can do well and be honest about that. ⭐️Just because you’ve made progress doesn’t mean the work is over. ⭐️ Be honest with bookers about what is actually possible. Allow them to meet you where you’re at. ⭐️Let venues know that access is a priority for you and your audience. We need more accessible DIY and cabaret space. We’ll be releasing a full video of this panel in 2025 as part of our archive. #access #cabaret #inclusivity