Jon Edwards The Lion Consultancy Ltd’s Post

It used to be common for retail leaders to operate by a set of principles that advocated separation of the personal and the professional: “Don’t bring your personal life to work.” “Check your emotional baggage at the front door.” “Always keep your personal feelings to yourself and don’t share them with your work teams.” Times have changed. We need people to feel comfortable contributing their whole self and bringing all of their unique talents to their work. The leaders who are authentic and real are the ones who will be able to connect with their associates and build a trusting environment. These highly effective retail leaders respect the fact that we all have lives outside of work. What are your leaders doing to encourage their associates and teams to bring their whole selves to work, to create an environment where people feel safe bringing up issues, having the tough conversations, and knowing their input is heard and respected? Trust is not built overnight; it’s a continuous journey that requires dedication, integrity, and a genuine commitment. Fortunately, MOHR Retail is here to help start the process of building trust. Our Building Trust program teaches the tactics and skills needed to strengthen a trusting environment and team. Learn more below, then get in touch with us. #LearnMOHR #RetailTraining #LeadershipDevelopment

Retail Leadership Basics: Becoming the Leader Your Team Needs. Leading Successfully in Retail: Strategies That Work. Effective leadership in retail is crucial for more sales, happier teams, and satisfied customers. Here are strategies to enhance your leadership skills and lead your team to success. The Hallmarks of a Great Retail Leader. The best retail leaders are flexible, excellent communicators, empathetic, and quick thinkers. These abilities are key for managing a team effectively and fostering a positive work culture. Essential Leadership Skill: Stellar Communication. Being able to communicate effectively is fundamental for a supportive team environment. Emphasize good listening, offer constructive feedback, and clearly state your objectives. This forms a unified, motivated team ready for success. Setting the Example: Leadership in Action. Demonstrate professionalism, hard work, and a positive outlook. Your conduct sets the standard for your team, creating an atmosphere of mutual respect, dedication, and teamwork. Overcoming Retail Hurdles with Confidence. Approach problems with bravery and a readiness to adjust. Keeping your cool and staying adaptable showcases resilience, inspiring your team to address challenges with a positive, can-do attitude. Encouraging Your Team's Development. Promote team enhancement through extensive training and mentorship. Encourage setting personal objectives and ongoing skill development, enhancing their confidence and enjoyment at work. Commitment to Continual Enhancement. Dedicate yourself to perpetual improvement by seeking feedback, engaging in professional development activities, and cultivating a learning culture. This approach ensures that both you and your team stay at the forefront of the retail sector. Adopt these strategies to grow into a leader who inspires and propels your team and store toward success. #LeadershipTips #TeamGrowth #SkillBuilding #HappyClients #ProgressNeverStops #RetailLeadership #EmployeeEngagement Want to share your leadership experience? Comment below! Let's foster a community of dynamic and effective retail leaders.

At its core, Hospitality Momentum is designed to help you achieve your business goals, operate a values-based business that fulfils your vision, and creates real wealth and peace of mind for you and your family. I can say this because I've done it myself and I know what's involved - and believe me, you don't stay in business for 30 years by accident! I am offering this program specifically to hospitality business owners and managers because I understand the unique challenges you face; the high employee turnover, the need for consistently excellent customer service, and the demand for strong, insightful leadership. This program is designed to equip you with advanced management skills and innovative service techniques that directly address these issues. By joining Hospitality Momentum, you'll enhance your operational efficiency, improve staff retention, and increase customer loyalty. My goal is to help you build a more profitable business and gain a competitive edge by empowering you and your team to deliver exceptional guest experiences. This program is not for everyone - and that's by design. But if you're ready to take action and change your life, then let's have a chat. Apply now at https://lnkd.in/gqXEQV72 #HospitalityTeam #Leadership #TalkingTurkey #HospitalityMomentum

Translating your values into action and creating your brand from your values is one of those simple but not easy tasks that great teams continuously work on. We were stoked to go help Guardant Health work through this process for a second year in a row at Lake Tahoe. Here are a few tips you can use to help to continuously update and refine your values... 1. Ask people what they notice you and your leadership team DOING instead of what they want the values to be. Core values and brand come out of what you do, not who you want to me. 2. Label the values you want to pursue be don't yet enact as aspirational and work them into your performance management system. 3. Consider what your brand should be and then list out the actions you want your customers to SEE you doing to demonstrate that brand. 4. Consider getting out into nature to have these conversations. Research clearly demonstrates that we think more clearly and connect more readily with a little sunshine to help. Get your team outside for an incredible offsite here: https://lnkd.in/gH_r4j84 #doyourvalues #srategic_leadership #optoutside

There is still time to RSVP for today's webinar with Barrie Scardina, President of America’s Retail Services, Agency Leasing and Alliances at Cushman & Wakefield, and Lori Bradley, Ph.D. Bradley, Executive Chair of bluSPARC-Elite. We look forward to seeing everyone today, March 19, at 11am Pacific / 2pm Eastern. And if you can’t join us live, please register and we'll send you a copy of the recording. Register here: https://lnkd.in/gJMzZ7rX Together, Barrie and Lori will discuss: ✅ Leading through uncertainty: Practical approaches to effectively lead teams, fostering their resilience and adaptability. ✅ Empowering your team: Innovative techniques to motivate your team amidst change, fostering a culture of collaboration and innovation. ✅ Making strategic decisions: Insights into leveraging market shifts as opportunities for growth. ✅ Cultivating personal leadership: How to promote self-awareness, growth, and continuous learning in yourself and your team. Don't miss this exclusive opportunity to tap into the expertise of these two influential women leaders. #leadership #leadershipdevelopment #womenleaders #decisionmaking #growth #collaboration

Looking to elevate your retail strategy? Whether you're just starting out or are a seasoned professional, this guide offers valuable insights from industry leaders, including Teamwork Commerce. Don’t miss the chance to explore key trends and expert tips. Download the guide now and take your retail operations to the next level! Click here to get your copy: https://bit.ly/3UoRD31 #RetailInnovation #RetailGuide #TeamworkCommerce

The Destination Employer Methodology is comprised of: -The EFG Leadership Framework (Foundation) -The Attraction Phase - Where you build your Candidate Attraction Engine -The Recruitment Phase - Where you "land" the folks you've engaged -The Retention Phase - Where you create a culture and environment that both drives exceptional output AND rewards/supports individual growth (so people stay!) What's the MOST important part? -It's PROVEN. This isn't hypothetical (and we've got the receipts!) -It's a cohesive methodology. It is designed so that all the components support each other and feed into the next "phase". This is the "Operating System" to the people side of your business. If you want to learn more, check out our Webinar on 5/8/24 at 4 PM EST. It will be full of actionable items that you can bring back to your company and apply right as well. **There will also be rewards for anyone who stays to the end to learn about our brand-new program! Sign up here: https://lnkd.in/eThSbchW

I’ve learnt (and continue to learn) so much from Stuart. He’s one of the main reasons I joined the M&S transformation. There are many insights in this article that business leaders should follow, for example: “I don’t believe in criticising the competition, I believe in learning from them, looking what everyone is doing and looking for the good.” It’s so right. How else can you raise the bar and learn if your start point is to look down at others? Marks and Spencer | Stuart Machin | Moira Benigson

"The eye sees only what the mind is prepared to comprehend." — Robertson Davies 📣 Exciting Training Update! Today, I had the honor of conducting an enlightening training session on Critical Observation Skills for the esteemed leaders from various departments of Safari Hypermarkets.💫 🌟 Significance By cultivating these critical observation skills, 🧐our leaders will be empowered to make well-informed decisions, proactively address challenges,💪 and implement strategic enhancements. Embracing diverse perspectives—encompassing customer, regulatory, and self-assessments—ensures that Safari Hypermarkets maintains its trajectory of success and consistently delivers exceptional service.🤩 My heartfelt gratitude to all the participants for their enthusiastic engagement and valuable insights. Let us continue to observe, learn, and innovate collectively!💡 #RetailTraining #CriticalObservation #LeadershipDevelopment #SafariHypermarkets #CustomerExperience #Compliance #SelfReflection #OperationalExcellence