Founder, CEO - GOOD DAY PR & Strategic Communications II Former Global Comms Lead- International Cricket Council II Former Star Sports - A Walt Disney Co. II Reputation Today - Top 20 Global Indians || Mentor and Dancer
Throughout my twenty year career in comms, I’ve seen just how often internal information slips beyond the company walls. At one of my former employers, internal sales pitches on certain properties would somehow end up in the hands of the media, who then speculated on target revenues. This caused all sorts of panic, both internally and across the trade industry. Especially, as we weren’t an organisation that openly spoke of sales targets. It’s a reminder that there’s no real divide between internal and external communication; what’s shared inside can just as quickly make its way out. And while it sounds simple to say, dealing with leaks is far from easy. Preventing them starts with fostering a culture of trust and transparency, where employees feel genuinely valued. But when leaks do happen, responding quickly and honestly is critical. It’s about managing the narrative before speculation spirals. Securing communication channels and keeping sensitive information on a need-to-know basis are essential, too. And rather than focusing on threats, treating leaks as a chance to learn and improve strengthens internal unity. Legal action may sometimes be necessary, but it’s important to balance that with keeping morale intact. The truth is, leaks are bound to happen, but how we handle them is what truly counts. At GOOD DAY PR & Strategic Communications FZ LLC, we help organisations navigate these sensitive situations with the right balance of transparency and control. From building trust and alignment within teams to managing the narrative when a crisis hits, we offer tailored strategies to strengthen both internal and external communications. If you’re looking to fortify your communications and safeguard your reputation, reach out to see how we can support you. #strategiccomms #internalcomms #leaks #pr #gooddaypr #comms #crisiscomms #internalandexternalcomms
Norbert Brown
1mo
Leaks in sales sector and the media, both print and electronic, often create bitter enemity between the management and the employees. Normally this phase passes off without a thorough probe, internally, but needs monitoring... Thank you dear Ketaki Golatkar for sharing your insights on this delicate subject. Happy Friday ahead...❤️
Advisor on Sustainability in Industries at Independent
1moWhen we look back at 15/20 years ago, leaks of internal information to outsiders were a big thing and more than often discussed publicly. I feel that in today’s world, leaks are not that spectacular any longer as they have been replaced by fake news, generated to harm companies and even governments. The threat to society at large is much bigger when fake news spreads through social media channels compared to leaks of internal information to the press earlier. Today, leaks somehow mix with fake news and hence have lost quite a bit of their uniqueness in the world of information. And it can be easily portrayed as fake news by the affected institution. Please don’t get me wrong, I neither support fake news nor leaked internal information by whomsoever, both practices generally have malafide intentions to either harm a company, institution or - even worse - a person.