Maria Theresa Apat’s Post

Excited for Quality Week! This year's theme, "Quality: From Compliance to Performance," resonates deeply with me as a Quality Consultant and Auditor. It's a reminder that quality isn't just about meeting standards—it's about driving performance and delivering real value. As we embark on this week, let's challenge ourselves to move beyond compliance checklists. Let's focus on fostering a culture of continuous improvement and innovation. Quality should empower organizations to achieve their goals and enhance customer satisfaction. I look forward to engaging discussions and sharing insights with fellow professionals. Let’s embrace this opportunity to elevate quality in our organizations! #QualityWeek #QualityManagement #ContinuousImprovement #PerformanceExcellence

Quality Isn't Just a Department, It's a Mindset 💡✨ At GRIS, we believe that quality should permeate every aspect of your organization. Here’s why: 🔍 Consistency: When everyone embraces quality, you ensure a consistent standard across all departments. 🤝 Collaboration: Quality-driven teams work better together, breaking down silos and fostering innovation. 🚀 Continuous Improvement: A company-wide commitment to quality encourages continuous learning and improvement. 💡 Customer Satisfaction: Delivering top-notch products and services boosts customer trust and satisfaction. Make quality everyone’s responsibility. Let’s elevate your standards together! #QualityMindset #SoftwareTesting #ContinuousImprovement #TheGRISWay

“Happy Quality Month” It’s time to reflect that are we giving importance of Quality in a way of life. This year theme for World Quality Week 11-15 Nov’2024 is "Quality: from compliance to performance". The theme encourages companies to use quality principles to go beyond meeting mere regulations and standards. It also highlights how quality management can enables organizations: Drive innovation, Improve operational performance, Increase customer satisfaction, get new business and Navigate complex risks to improve top and bottom line🤝👍

Recently, I was asked why one of my former employees was so customer-centric. The answer was simple. He came from a company where customer focus was ingrained from the top down. The executive team was committed to customer satisfaction, and this dedication flowed through every team and individual. When a company’s leadership prioritizes customer service, it creates a culture where every employee understands the importance of putting customers first. This holistic approach not only enhances customer satisfaction but also fosters loyalty and long-term success. #CustomerService #Leadership #CustomerExperience #CompanyCulture #CustomerCentric

“Quality is no longer just a measure—it’s a mindset!” The Evolving Scope of Quality: From: Focus on Product Quality (Features, Specifications, and Defects) To: Emphasis on Organizational Quality (Performance, Processes, and Customer Satisfaction)

Finally at the end of World Quality Week #WorldQualityWeek2024 #McDermott #Quality #Continual Improvement #Performance #Innovation This Year Theme is Quality: From Compliance to Performance. Compliance is the foundation, but true excellence is organizations use it as a springboard to drive Performance, innovation and Customer Satisfaction. Compliance ensures we meet the standard, but Performance goes beyond - it transforms our approach into competitive advantage. Compliance means you are following the rules, ticking the boxes and meeting the requirement. Performance is where the magic begins. it's about creating systems that continually improve, focusing on exceeding Customer expectations, driving innovation and delivering consistent results that move the business forward Ravichandran Balaraman

Quality isn’t just a department—it’s the heartbeat of every successful industry. 🚀 Whether you're manufacturing cars, building software, or serving customers, quality is what sets you apart. It’s not about meeting expectations, it’s about exceeding them. 💡 From customer satisfaction to brand loyalty, quality drives sustainable growth and trust. Let’s make excellence a habit, not a goal! 🌟 #QualityFirst #CustomerExperience #ContinuousImprovement #Quality #LeadershipInQuality #QualityAssurance

The history of quality management shows a continuous effort to improve products and services. From the early days of craftsmen ensuring their work was good, to complex modern frameworks, the goal has always been to deliver better quality and greater customer satisfaction. ℹ️ Inspired by the book "The Stable Framework" by Michael J. Berry. #StableFramework #Quality —— 👋 Repost to inspire. Make sure you follow me for my next post.

Today is a World Quality Day. Did you know it began in 2008 in London, aiming to push the importance of quality in our work and lives? Celebrating this day helps remind everyone, from corporations to individuals, of the importance of striving for quality in all we do. It’s about making things better, safer, and more reliable, ensuring customer satisfaction, and fostering a culture of continuous improvement. Do you agree? #WorldQualityDay2024 #qualityoverspeed

In today's fast-paced manufacturing world, time is of the essence! ⏱️ By embracing Lean principles, manufacturers can cut down on cycle times, boosting productivity and enhancing customer satisfaction. 🚀 From eliminating waste and standardizing work to implementing Just-in-Time production and optimizing workflow, every step counts in creating a more efficient process. 🏭 Lean isn't just a method; it's a mindset of continuous improvement and excellence. 💡 Empower your team, streamline your processes, and watch your competitiveness soar! 📈 #LeanManufacturing #CycleTimeReduction #Efficiency #ContinuousImprovement #ManufacturingExcellence #ProductivityBoost