Mica Eades Mayo’s Post

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Co-Founder | CEO Advisor | GTM Tech Luminary | Board Director | Impact Investor | Storyteller

Such a blast being in conversation with Kevin Cheng on how to avoid jumping on technology bandwagons and mitigating tech debt. It's super simple. Put the customer at the center 🎯 when defining your use cases and desired business outcomes...design with and for the customer!

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Buy vs Build? What’s the right way to integrate AI into operations? What to do to stop AI use cases from becoming adoption failures? Get answers to all these questions from the best in the business, Mica Eades Mayo. Watch the snippet below of Aviso AI’s Decoders episode, in which Mica explains the importance of keeping the customer at the center of AI use cases. Follow us on LinkedIn to get more updates on the Decoders series, where we decode some of today’s biggest ideas with industry leaders.

Keirsten Fischer

Data and AI Partner Specialist

4mo

Agreed! And customers don't have to go "all in". We can/should help define their use case to start their AI journey. It could be as simple as solving 1 task then the technology can be applied to additional use cases.

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Kevin Cheng

Marketing and Communications Leader | 2x Business Insider PR50

4mo

You’re so generous with your knowledge Mica Eades Mayo! Embrace the customer and not the trend!

Silvio Andrade-Erbacher

EMEA, Staff Technical Product Manager

4mo

Great perspective!

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