Anjali S.’s Post

Subject: Urgent: Unresolved Airtel Fiber Connection Issue – 23 Days Without Internet @AirtelIndia @Airtel_Presence I am beyond frustrated with the appalling service from Airtel Fiber. It's been 23 days since my internet connection stopped working, and despite numerous calls and emails, the issue remains unresolved. This prolonged outage has caused severe disruptions to my work and daily life. Your customer care team has been unresponsive, with phone calls going unanswered and emails receiving only auto-generated replies. This is completely unacceptable for a service that I’ve paid for in advance. I urge Airtel to take immediate action to restore my internet connection. If the issue is not resolved promptly, I will have no choice but to escalate this matter further, including seeking assistance from consumer protection agencies and considering legal action for the inconvenience caused. Airtel Fiber was supposed to be a reliable service, but this experience has been nothing short of a nightmare. I expect a response and resolution within the next 24 hours. Share this post for future inconvenience.

INTERNET UNPLANNED OUTAGES It's been nearly three days since the connection went down, and unfortunately, there's been no restoration yet. Every time I call customer care, I'm told the same thing: 'Our team is working on it, and you'll receive a call back within four hours.' This level of service is certainly not what you expect from one of the best internet service providers like airtel #AirtelBroadband #InternetOutage #CustomerServiceFail #NetworkDown #InternetFail

Did you feel the pain of yesterday's Airtel outage? You’re not alone! Many users were left without internet access for up to 6 hours. Airtel has apologized for the disruption, but can they truly make it right? In a digital-first world, reliability is key. Missing important meetings due to connectivity issues is unacceptable. What are your thoughts on how service providers should handle such outages in the future? #Airtel #Outage #TechNews #TechFlash

Airtel Broadband airtel Pathetic service 1. I called and registered for mesh service almost 2 weeks back and still the same is not installed. 2. Airtel team / technician calls whenever they feel like and just in case I am unable to pick their call, there is no option to call back. I have to again go through the harassment of raising a new complaint and re explain the issue 3. Now when I want to upgrade to Airtel black plan , and just requested the customer care to send technician at home to check my current router and dth post that i can upgrade. I am asked 10 different questions and even after a 20 mins call request is not taken 4. To add it , during this 20 mins call I get 3 miss calls from Airtel black and I am unable to pick as I am still on call with first customer care. After finishing the primary call, when I call back on 3 missed calls it's says out of coverage. 5. Now I have got 2 more calls asking me to install Airtel black but when I tell them that I have paid for the mesh and no one has come, they are not sure what to do. Now I am back to zero as neither the mesh is installed nor the request for Airtel black has been taken I guess. I just want internet connectivity across my home and is that a big think to ask?

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Today India's telecom companies are talking about 6G, but the truth is that even today airtel 5G network is not working, And when I complain to their customer care, they are not even talking to me properly nor are they solving the problem. #airtel #mobile_network #5g_network

airtel I am trying to surrender my broadband connection with number 03316959847 for past few days. Your IVR have no provision to select deactivation, your airtel thanks app will not let me disconnect and they are assigning engineers to visit to check network. Some are askibg me reason why I want to surrender my broadband and close my account and I really don't want to justify, because when I took the connections lot of good promises were also told. I have emailed, tried to make your service engineers aware what I want but there is a bureacratic process. when I am raising request to disconnect, engi eers are getting request to check internet connectivity. I don't want to crib in linkedin so your social media handler from x also asking not to surrender. Well if my account not getting deactivated and router is not taken I assume it's an illegal practice by airtel to pressurize customers to continue pay bills even if service is pathetic. Can I get a resolution I want to deactivate, discontinue and surrender my connection. airtel

Dear airtel india team, I am writing to formally request the immediate disconnection of my Airtel Xstream Fiber and DTH services due to ongoing connectivity issues and lack of satisfactory resolution from the support team. For the past six months, my Xstream Fiber connection has been plagued by frequent disruptions, resulting in daily connectivity issues. Despite numerous complaints and follow-ups, the service remains unreliable, and, since 26/10/24, there has been a complete outage with no communication regarding resolution. In addition, the process to initiate a disconnection request through your customer service team was unnecessarily time-consuming, taking over 20 minutes just to lodge a simple request that too they just took a request for unbundling. Given the persistent issues and inadequate support, I kindly request an immediate disconnection of both my Xstream Fiber and DTH services. Please ensure the necessary actions are taken promptly and confirm the service termination details along with any steps required from my side. Complain Number : 4500138791 Wi-fi ID : 071218486166_wifi Dth Id : 3059963067

𝐈𝐧𝐝𝐢𝐚 𝐫𝐞𝐩𝐨𝐫𝐭𝐬 𝟏.𝟏𝟗 𝐛𝐢𝐥𝐥𝐢𝐨𝐧 𝐭𝐞𝐥𝐞𝐩𝐡𝐨𝐧𝐞 𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞𝐫𝐬, 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟒 TRAI subscriber data reveals: In September 2024, total telephone subscribers stood at 1190.66 million, with wireless at 1153.72 million and wireline at 36.93 million. This brings the overall tele density to 84.69 percent, with urban at 131.86 percent and rural at 58.48 percent. The total broadband subscribers decreased from 949.21 million at the end of August 2024 to 944.40 million at the end of September 2024 with a monthly decline rate of 0.51 percent. RJio had a 50.61 percent market share, Bharti Airtel 30.20 percent, and Vi 13.38 percent. #subscribers #telephone #broadband #reports #market #share For complete news: https://lnkd.in/g__u9rzh

Worst telecom service provider Vodafone Idea Limited I am a customer rendering services of VI but I am facing troublesome chlenges in network stability and communication issues. Due to these challenges I requested to PORT my services and thus i am unable to do the same as port number is not getting generated for my number. VI customer care team contacted me and tried to convince me but I have been facing network stability issues from past 3 months and need toswitch to better network. The customer care team didn’t helped out in any means and till date i am unable to switch my service provider. I would request VI team that if a customer is looking to switch the network provider then they should support their decision and let the customer proceed happily. Stopping the customer by false means and making false resolutions over tickets raised is not a good business. I would request that to stop such service provider usage that are creating issues to customers in a long run. #vi #vodafoneidea #networkproviderindia #worstnetworkprovider