I am leading GTM adventures in AI, Insurance and iBanking. Building new and marvelous cloud apps and systems to make customers, advisors and agents lives easier. AI ++
Explaining the concept of "agentic flows" to non-technical stakeholders can be done by relating it to familiar concepts and using simple language. Here's a way to break it down: The ideas are based on the concept that Andrew Ng interesting December 2023 almost a year ago called Agentic Systems. These systems include software that include autonomous agents that are based on generative pre-trained transformers or gpts, or other autonomous software functions that operate based on inputs and sensors that are programmed into them. When an event or condition triggers them they operate by taking place transforming them to a pre-planned output and then providing it to a subscriber or another piece of software. I have to process this idea through a GPT because it's really technical, and I wanted to see if it could translate into business terms. 🤖🧠 ## Understanding Agentic Flows in Agentic systems 1. What Are Agentic Flows? Agentic flows refer to the pathways through which intelligent agents (like AI programs) operate and interact within a system to perform tasks. Think of them as the routes or channels that guide how different parts of a system work together to achieve specific goals. 2. Everyday Analogy: Imagine a team of skilled workers in a factory, each with a specific role. Some workers handle raw materials, others assemble parts, and some ensure quality control. Agentic flows are like the assembly line that coordinates these workers, ensuring each task is completed efficiently and in the right order. 3. How Do They Work? - **Intelligent Agents:** These are like smart workers who can make decisions based on the information they receive. They can adapt to changes and optimize their tasks. - **Flow of Information:** Just as workers need instructions and materials, agents require data and directives to function. Agentic flows ensure this information moves smoothly between agents. - **Goal-Oriented:** The ultimate aim is to complete tasks effectively, whether it's processing customer orders, managing inventory, or analyzing data. **4. Benefits for Business:** - **Efficiency:** By coordinating tasks intelligently, agentic flows help streamline operations, reducing time and effort. - **Flexibility:** They allow systems to adapt quickly to changes, such as new customer demands or market conditions. - **Scalability:** As your business grows, agentic flows can easily accommodate increased workloads without major overhauls. **5. Real-World Example:** Consider an online shopping platform. Agentic flows do a customer order each month if there's a sale of > 10% : from selecting items, verifying payment, updating inventory, to arranging delivery. Each step is handled by different agents working in harmony, ensuring a smooth no touch shopping experience. By using these analogies and explanations, I hope this helps less technical stakeholders grasp the concept of agentic flows and appreciate their value in enhancing business operations.
