SISTEMMA I Organizational Development & Business Excellence’s Post

This week on the show we have Elias Torres, founder and CEO of Agency AI. In this episode, Elias shared his journey from building and selling Drift for $1.2 billion to launching Agency, with the goal of redefining Customer Success with AI. Here's what you'll gain from this episode: ✅ Discover why Elias shifted from building acquisition-focused startups to tackling retention next. 🤖 Learn how AI is transforming customer success with smarter, scalable solutions. ⚙️ Understand the potential of a "customer brain" for unified insights and engagement. 📈 Explore the shift to outcome-based pricing models and their impact on retention. 💡 Hear Elias’ vision of building a $10 billion company with a lean, AI-powered team Tune in to the full episode on Apple Podcasts, Spotify, or your favorite podcast platform. Links to the recording are in the comments. We'd love to hear your thoughts!

🎙️ Join me in my latest conversation with Rob Majteles, Board Member in Residence at MACH49, as we delve into the transformative potential of Impact Frameworks in Innovation. 💡 Rob shares invaluable insights on how the same principles of innovation apply whether you're spearheading a startup or steering a Fortune 500 giant. The difference isn't in the scale of the zeros in budget, but in the universal approach to strategic impact. 🌟 Key Takeaways: The importance of framing, focusing, and measuring impact Building systems of confidence to drive innovation forward Scaling visions from the immediate next 12 months to the expansive next 12 years Listen to the full episode to learn how defining and aligning inflection points beyond traditional KPIs can redefine success in any organization. 👥 Your Thoughts? How do you think impact frameworks can shape the future of innovation in your field? Let's discuss below! 🎧 Tune in to the full episode below. Website: https://zurl.co/eUyg Apple Podcasts: https://zurl.co/IL53 Spotify: https://zurl.co/w7aa

I'm pleased to share an inspiring conversation with our CEO and Founder, Paul Taylor, in his latest podcast appearance! In this episode, Paul takes us on a journey through his career—from his time as a technical lead at Google to founding Thought Machine and scaling it into the innovative company it is today. Whether you're an engineer or a CEO, Paul’s insights are invaluable for anyone looking to drive excellence and foster a culture of innovation. Key highlights include: 🔑 Building a tech company that thrives on meritocracy 🔑 Maintaining high standards at every level of the organisation 🔑 Cultivating a culture of debate, action, and clear principles 🔑 The future of AI and its impact on the tech industry Listen to the full podcast now: https://shorturl.at/9sSlE

Podcast Episode: Who's Next? It's been a wild ride since my last podcast episode, and I'm itching to dive back into the mic 🎙️. The question is: Who should I bring along for the ride this time? In the past, I've explored the transformative power of AI and automation, sharing insights and stories that resonate with entrepreneurs and innovators alike. But this time, I want to hear from YOU. Who do you think would bring the most value to our conversation? Is there a thought leader, entrepreneur, or innovator you admire who could shed light on the future of AI and automation? Or perhaps someone with a unique perspective on how these technologies are reshaping industries? Drop your suggestions in the comments below! Let's create an episode that's not just informative, but truly inspiring. Your input could shape the next big discussion in AI and automation. #AI #Automation #Podcast

Ai in #diversity and #inclusion is a hot topic right now. For our D & I Spy Podcast we spoke to Joseph Santana to understand how his new tool ‘Dave’ can help those in the DEI and HR worlds. We also covered the biggest challenges facing DEI today and how leaders can overcome them. Tune in to hear more (link is in the comments) and don’t forget to follow and rate the show. 🎧 Natasha Whitehurst Daniel Jackson #Ai #podcast

🚨 New Podcast Episode Alert! 🚨 How can AI transform DEI? That’s the question we tackle in the latest episode of D&I Spy with guest Joseph Santana, chairman of the CDO Power Circle. 🎙️ Why should you tune in? 1. Learn about ‘Dave’: A new AI tool designed specifically for DEI leaders. Joe explains how it simplifies complex tasks, from strategy development to crisis management, using cutting-edge, curated insights. 2. Explore the biggest challenges and opportunities in DEI today: From understaffed teams and budget constraints to overcoming backlash, discover actionable strategies to navigate a rapidly changing landscape. 3. Actionable advice for DEI leaders: Joe shares how to focus on signals over noise to future-proof organisations. Whether it’s embracing globalization or building policies for true inclusivity, his insights are a must-hear. 💡 Key Takeaway: Organisations need to evolve beyond performative measures to build structures that drive real impact. AI can be a powerful ally in that journey. 🎧 Listen now to learn how you can harness these insights for your DEI efforts. https://lnkd.in/dvEgcKmU 🕵🏻 Dr Julie Humphreys FCIPD Natasha Whitehurst 💻 Daniel Jackson

We asked Justin Goldman about the cornerstone of his business success, and his answer was refreshingly straightforward: people. Justin believes that people are both the most complex and the most powerful part of any business. He suggests that when you harness their potential with integrity, ethics, and genuine care, you unlock the key to building the best team. In today's fast-paced business world, where technology often steals the spotlight, it's thought-provoking to see someone emphasize the importance of human capital. Many leaders claim they value their team, but how many actually walk the talk? Are we overcomplicating business by underestimating the human element? Is it time to go back to basics and focus on the people behind the tech? Listen to Justin Goldman's insights on building a successful team in the latest episode of The Results Loading... podcast.

It was great to sit down with Emily Sauter, Managing Director at Accenture to decode the future of technology on the workplace of tomorrow.     We had a deep and meaningful conversation on her Podcast "A Look at the Evolving Workforce" on topics like"    1. What is a futurist and what does it mean to de-code the future  2. My observations about how technology is impacting different industries  3. Why curiosity and the desire to learn are so critical  4. How technology will impact the way we work, socialize, and lead  5. How to be successful in this fast-paced world of technology change    Check it out on Soundcloud [Link in Bio].        

It's another big day here at CaffeinAIted! Today we're launching the CaffeinAIted podcast, designed to help you get a boost of AI insights over your caffeinated beverage of choice. Each week we'll bring you insights, tips, news, and ways to embrace a growth mindset and get the most out of AI. In 2025 we'll be diving in with marketing leaders, tech visionaries and academics to give you access to expertise in this rapidly evolving space. Our first episode is just a sneak peek, but we'll be dropping an episode a day this week to give you some listening over the holiday break! #LetsGetCaffeinAIted Follow us and subscribe on Apple Podcasts, Spotify and YouTube (links in comments to make sure you never miss an episode!

Are you looking for a Quality podcast? In the last Quality Impact episode of the year, host Rashad Issa, MSc, CQP FCQI sits down with Vincent Desmond, CEO of the Chartered Quality Institute (CQI), for a candid reflection on 2024 and an inspiring look ahead to 2025.  From the challenges of embedding sustainability into business practices, to the transformative role of AI in quality management, Vince shares his bold vision for the future. He unpacks why quality must shift from being seen as a defensive tool to a strategic enabler, discusses the evolution of the CQI Council, and calls for a global movement to elevate quality’s role in society.   With engaging listener questions and a thought-provoking wish for 2025, episode six, Unlocking Excellence: Why Quality Is Your Business Partner For Success, is a must-watch video episode for anyone passionate about quality, leadership, and innovation. It is available on all popular podcast platforms, including Spotify, YouTube, Apple Podcast and Amazon Music. You can find it by searching for Quality Impact on your platform of choice and subscribe from there.