Definitely worth reading—not just for insights into the restaurant world but for its deep dive into culture, teamwork, and leadership, applicable across any industry. Through the journey of Eleven Madison Park, we gain practical, down-to-earth lessons that go beyond simple operations 👍
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Chick-fil-A Restaurants' leadership and culture are truly unique. As their Chief Marketing Officer for over 30 years, Steve Robinson saw directly how the leadership style led to the company’s astounding success—from a single mall restaurant in 1967 to over 3,000 locations today. I chatted with Steve about the leadership there, the unique operator structure, the origins of the cow campaign, and so much more. Hear it all on Innovating Leadership: Co-Creating Our Future at https://bit.ly/ChikinStory.
S10-Ep26: Eat Mor Chikin: Chick-fil-A's Recipe for Leadership | Innovating Leadership: Co-Creating Our Future
innovatingleadership.podbean.com
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Building a successful restaurant starts from within. As a manager, you set the tone and culture. If you want to inspire your team, you must first lead by example. When you focus inward on self-improvement, you transform outward results. A restaurant with engaged leadership attracts top talent. Employees pass positivity onto guests through stellar service. Productivity breeds profits, completing the cycle of prosperity rooted in conscious leadership. Your journey to becoming an influential restaurant manager begins with asking one question - "How can I help our team thrive?" The answers will undoubtedly uplift your establishment to new heights. Tap the link in the bio for more restaurant insights. #restaurant #management #leadership
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🍕 Leadership Lessons from an Italian Pizzeria in Naples 🍕 The art of balancing innovation with tradition, learned from a bustling pizzeria in Naples. The key takeaway? You're not shackled by the past. Instead, you can use it to enrich your future experiences and innovate, whether it's crafting new pizza bases or opening new stands in New York. This lesson is especially relevant when engaging with those new to leadership roles. It's about using historical wisdom to navigate what's needed in leadership, work ethics and interpersonal interactions today. Understanding how to blend the old with the new is more crucial than ever. 🔗 Read more about this and other leadership insights here: https://lnkd.in/dTXt-WfY #LeadershipDevelopment #LeadershipLessons #Innovation #Tradition #NikiAvraam #HowatAvraam
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Did you know that it took over six years for Chick-fil-A to roll out the policy that every employee should use the term "my pleasure" when interacting with guests? This is a powerful reminder that true hospitality isn't something we can expect our team to master on their own. Creating a culture of exceptional service is a deliberate, thoughtful process that must be nurtured and rolled out across the entire business. It requires continuous training, consistent reinforcement, and a genuine commitment from every level of the organization. Only then can we ensure that every guest experience reflects our values and dedication to hospitality. Let's strive to build environments where hospitality isn't just a word but a deeply ingrained practice in our businesses. #Hospitality #CustomerService #BusinessCulture #Leadership #TeamBuilding #ServiceExcellence #BusinessGrowth #EmployeeTraining #HospitalityIndustry #CustomerExperience
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Pizza Leaders: Conquer Staffing Challenges! Struggling to find & keep great staff? You're not alone! Join Steven Adyani, VP of Operations of Mountain Mike's Pizza, LLC, at the Pizza Leadership Virtual Summit! He’ll provide expert tips to: ✅ Overcome labor shortages ✅ Prevent employee burnout This FREE half-day virtual event on July 31, 2024 is perfect for busy pizzeria owners & executives! Get the tools you need to tackle today's challenges and THRIVE in the pizza industry. 🍕
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Our first episode on the CPO PLAYBOOK Podcast to reflect leadership development strategies in the restaurant industry.
Executive Coach for PE Firms & Portfolio | Harvard Business Review Council Member I Podcast Host I Advisor
🌟Leadership in the Restaurant Industry: Lessons from Portillo's 🌟 This week, we're focusing on a delicious slice of the restaurant industry, inspired by tales like the gripping TV series, "The Bear," which portrays the gritty battles behind running a beloved sandwich spot in Chicago. Our spotlight is on Portillo's, a cherished name that, like many before it, faced significant hurdles as it ventured beyond its Chicago heartland. In response, their Chief People Officer, Jill Waite, cooked up “Ignite,” a leadership development program designed to equip their future leaders. This strategic initiative wasn't just about filling positions; it was about fostering leaders who could embody and spread Portillo's distinct culture and values, ensuring every customer at every location got a taste of what makes Portillo's special, no matter how far from Chicago they are. Tune in to learn how Ignite is shaping the future of Portillo's and discover key takeaways on nurturing leadership and maintaining brand integrity in the restaurant industry. Listen now: https://lnkd.in/gCYNGYAE #Leadership #RestaurantIndustry #Chicago
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🌟Leadership in the Restaurant Industry: Lessons from Portillo's 🌟 This week, we're focusing on a delicious slice of the restaurant industry, inspired by tales like the gripping TV series, "The Bear," which portrays the gritty battles behind running a beloved sandwich spot in Chicago. Our spotlight is on Portillo's, a cherished name that, like many before it, faced significant hurdles as it ventured beyond its Chicago heartland. In response, their Chief People Officer, Jill Waite, cooked up “Ignite,” a leadership development program designed to equip their future leaders. This strategic initiative wasn't just about filling positions; it was about fostering leaders who could embody and spread Portillo's distinct culture and values, ensuring every customer at every location got a taste of what makes Portillo's special, no matter how far from Chicago they are. Tune in to learn how Ignite is shaping the future of Portillo's and discover key takeaways on nurturing leadership and maintaining brand integrity in the restaurant industry. Listen now: https://lnkd.in/gCYNGYAE #Leadership #RestaurantIndustry #Chicago
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Is it time to end "servant leadership" in favor of something else? Looking for insights from my network here. 👇 A friend recently supported my leadership philosophy while expressing discomfort with the term "servant leadership." His point? The word "servant" carries baggage. If not "servant leadership," then what? How do we encapsulate a leadership ethos rooted in empowerment, support, and collaboration without the historical weight of servitude? I'm looking for a way to reflect the modern dynamics of guiding with humility, fostering growth, and leading by example. A term that resonates with the ethos of mutual respect and collective achievement. --------------------------------------------- I'd love to hear from you! What alternatives have you seen? Or what new one would you propose? 👇👇👇
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We love buzz words like 'transparency' and 'authenticity', especially in leadership. It's true, these are traits every leader and every organization should strive for. They promote trust, create a healthy workplace, and build your brand. So, how do you create a transparent and authentic leadership culture? Sometimes, it's the simple things. At Crash Champions, the entire executive team commits two days, every other month, to a town hall with their managers and directors. They come to their market, answer real questions, host a meal and a happy hour. Nothing is scripted. Everything is real and no questions are off-limits. This is what transparency looks like, and it's a lot of fun to watch the culture that it's building.
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Have you ever wondered, are you good to work with? We often judge others on how easy they are to work with, but what about us? Being good to work with means more than just getting along—it opens doors to new projects, opportunities, and collaborations. It’s about being someone people want on their team, who they can trust and rely on. At 4D Human Being, we’re asking, do you have CHARM? ✨ C - Collaborative ✨ H - Honesty ✨ A - Appreciation ✨ R - Reliability ✨ M - Motivating Over the next few weeks, we’ll be sharing tips on how to dial up these qualities so you can bring more CHARM to every interaction, boost your teamship, and enhance your leadership. 🔗 Learn more at https://hubs.li/Q02VYCHn0
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