Yelitza Itzel Camacho Villegas’ Post

💡There is always a better way ! 💡Kaizen in Hospitality, which focuses on small, incremental changes, allows Resorts to identify and reduce waste in their processes, leading to increased efficiency and productivity. By implementing Kaizen, they can improve product quality, reduce lead times and wait times, reduce waste, and enhance customer satisfaction.

Our values are at the heart of our company 🚀 The values that constitute our DNA are integrated into the heart of our industrial processes, which promotes : 🙌 Customer satisfaction 🌟 A quality of life at work 📊 An increase in overall productivity These are an integral part of our corporate culture, guiding us towards success and also contributing to the development of our continuous improvement approach. ✅ #Values #Processes #WorkLifeQuality 

Today is a World Quality Day. Did you know it began in 2008 in London, aiming to push the importance of quality in our work and lives? Celebrating this day helps remind everyone, from corporations to individuals, of the importance of striving for quality in all we do. It’s about making things better, safer, and more reliable, ensuring customer satisfaction, and fostering a culture of continuous improvement. Do you agree? #WorldQualityDay2024 #qualityoverspeed

Quality Isn't Just a Department, It's a Mindset 💡✨ At GRIS, we believe that quality should permeate every aspect of your organization. Here’s why: 🔍 Consistency: When everyone embraces quality, you ensure a consistent standard across all departments. 🤝 Collaboration: Quality-driven teams work better together, breaking down silos and fostering innovation. 🚀 Continuous Improvement: A company-wide commitment to quality encourages continuous learning and improvement. 💡 Customer Satisfaction: Delivering top-notch products and services boosts customer trust and satisfaction. Make quality everyone’s responsibility. Let’s elevate your standards together! #QualityMindset #SoftwareTesting #ContinuousImprovement #TheGRISWay

“Happy Quality Month” It’s time to reflect that are we giving importance of Quality in a way of life. This year theme for World Quality Week 11-15 Nov’2024 is "Quality: from compliance to performance". The theme encourages companies to use quality principles to go beyond meeting mere regulations and standards. It also highlights how quality management can enables organizations: Drive innovation, Improve operational performance, Increase customer satisfaction, get new business and Navigate complex risks to improve top and bottom line🤝👍

Our Ultimate Customer Service course continues to be a beloved favourite among participants, drawing in a diverse array of professionals keen to elevate their service standards. Here are three key takeaways from the course that have had a profound impact: 🔸 Empathy is Essential: Understanding your customer's emotions is quintessential to providing not just satisfactory, but exceptional service. This foundational skill enables professionals to connect on a deeper level, fostering long-lasting relationships. 🔸 Consistent Communication: Transparent and regular communication serves as the backbone for building trust and loyalty with clients. Regular updates and checks ensure that customers feel valued and understood. 🔸 Proactive Problem Solving: The ability to anticipate needs and address potential issues before they arise is what differentiates good service from outstanding service. It's about going the extra mile to ensure customer satisfaction. These pillars form the backbone of outstanding customer experiences, setting businesses apart in the highly competitive luxury market where excellent service is not just appreciated but expected. #CustomerExperience #LuxuryService #Leadership #Hospitality #CustomerRetention

Quality Month Celebration is an annual event observed in many organizations and industries to promote and enhance awareness of quality principles, practices, and continuous improvement. It typically takes place in November and focuses on creating a culture of quality excellence among employees, customers, and stakeholders. Quality Month Celebration helps organizations reinforce their commitment to delivering excellence, improving efficiency, reducing waste, and enhancing customer satisfaction. It serves as a platform to inspire and educate employees about their role in achieving the organization’s quality goals. #thinknext

Technology moves at a rapid pace and can have a huge impact on the food processing industry. How you deploy technology is unique to your situation, but we tend to look at how it will impact the equipment we build and our customer’s operational process. It’s a practical approach, based on our philosophy of homegrown innovation. It allows us to evaluate opportunities through the lens that matters most: customer satisfaction. Take a look at some recent example of how we’ve technology to work for our customers, and how we approach innovation and advancement. https://hubs.la/Q02BmDY90 #Manufacturing #FoodProcessing

𝗜𝘀 𝗬𝗼𝘂𝗿 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝗔𝗹𝗹 𝗧𝗮𝗹𝗸 𝗮𝗻𝗱 𝗡𝗼 𝗔𝗰𝘁𝗶𝗼𝗻? (𝗙𝗿𝗲𝗲 2-𝗠𝗶𝗻𝘂𝘁𝗲 𝗤𝘂𝗶𝘇) The visual below hits the nail on the head: good intentions don't create customer delight, actions do. Is your company culture full of passionate statements about customer service, but lacking in the processes and empowered employees needed to truly deliver? Words are fleeting, but a culture built on action creates lasting customer relationships. Take our FREE 2-minute quiz and uncover: - The gap between policy and action: Do your company values translate into concrete actions for employees? - Empowerment for action: Are employees equipped to take ownership of customer satisfaction? - The power of listening: Do you gather and act on customer and employee feedback to improve processes? Click here to take the quiz and discover how to bridge the gap between intention and action in your company culture! ➡️ https://bit.ly/cult-cust #companyculture #customerdelight #employeengagement #quiz #takeaction P.S. Share this post and spark a conversation about building a culture that speaks volumes through its actions! Together, let's create companies where customer delight becomes the norm.

Carlsberg Group, one of the world’s leading brewery groups, sought an intelligent solution to streamline its order and delivery processes, aiming to boost time-to-market and elevate customer satisfaction. 🚚📈 By leveraging Intelligent Document Processing (IDP), Carlsberg Group achieved a digital transformation of its operations, delivering impressive results: 1️⃣ 140+ hours saved per month, enhancing team productivity ⏱️💼 2️⃣ 92% touchless order processing rate, driving intelligent automation 🤖 3️⃣ Accelerated customer deliveries, leading to improved customer satisfaction 🚀 #CarlsbergGroup #IntelligentAutomation #DigitalTransformation #IntelligentDocumentProcessing #CustomerSatisfaction #InnovationInBrewing #TouchlessAutomation #OperationalExcellence