Additionality
At People & Transformational HR Ltd, we are a consulting organisation based on the "market" or industry definitions. At best, we're Professional Services - which is a really grand term but often in the drop-down list on websites when you categorise the work your enterprise does, is the nearest option to what we do and stand for.
Lately, I've been researching the "future of work" (yes, I know it's back) trends, analysis and "thought leadership" (yes, I know, an angel just lost its wings 'cos I mentioned that). It's clear that there is a shift back to this being the hot topic, and it is a welcome one. Not because of any attachment to hype or peddling nonsense ideas of us in flying cars (although last year, the US Aviation Authority did approve a licence for a flying car - Jetsons - here we come).
However, I've been using this phrase - Additionality - in conversations with clients and potential clients lately because it's right, proper, fair, ethical, accurate and needed, rather than consulting or advisory.
Our clients probably don't need consulting or advice. They might like some new ideas and even radical thinking, and they might welcome the experience, expertise, capabilities, imagination, and graft that the team and I could bring to their work, projects, programmes, challenges, opportunities, and needs.
I feel, sense, think and believe they need additionality.
In all those ways I mentioned above.
Hence, I think that they probably need additionality.
Extra heads, hearts and hands to create some temporary form of additionality.
And that's what's important to me—not just intellect or even experience (though undoubtedly, that adds value when used wisely). Not just a temporary resource (though again, at times of crunch, that's powerful and useful when done in the right way).
The heart bit. Belief. Aligned to things like the proposed strategy or change venture's spirit, work, outcomes, and impact. The ethics of it all. Understanding and appreciation of legacy, rituals, and systems, but the ability to not just be nostalgic but respectful of the positive anchoring of what makes people, teams, and the organisation what it is.
A commitment, dedication, devotion even to the things that matter beyond the economics and financials, not just a "passion-play" and hopeful "word-confetti" declaration of intent, but the connectivity between humanised ways to shift from mechanistic, instrumentality-based efficiencies to more rounded, wholesome, and prosperity-based ways to be successful, sustainable, and soulful.
That's additionality, too.
Even the smallest of social-enterprise entrepreneurial consulting advisors will be bracketed with the giants of consulting.
I will assume that even the most gigantic corporate consulting firms want to create value for their clients. And make a good economic proposition themselves in doing so.
I saw a recent graph showing the largest firms' size and capitalisation. It was vast and showed no signs of getting significantly less vast.
Indeed, additionality might even be something they see themselves as. But the acid test for me is,
"What do you bring AND share whilst you're additional that means when you're no longer that addition, the people who've asked you to be additional to them temporarily are better, more able, sustainable once you've subtracted yourself?"
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We have a statement of intent for our way (which I've shared before) and is pertinent to this: "..we stand for enabling our clients to start with us, and succeed without us."
I would suggest that (linking it back to the future of work thing I started with) additionality will be one of the most important factors for consideration in the 2020s version of work heading into the 2030s.
Sure, some of the world's great wealth has given us philanthropy, but I'll defer to Mahatma Gandhi's wisdom and his Seven Sins:
And for this, I'll defer to the United Nations 17 Sustainable Development Goals.
Without being all "communist" about it, every enterprise (of any denomination or size) ought to have the SDGs as part of its strategy. OK, perhaps a local window-cleaning business might not think they can solve poverty or life below water. Still, there's a consequence to all that business consumes and does with its resource utilisation that could link to some of these more explicitly.
So what’s the point of this?
Not all consulting, advisory, or professional services enterprises are about additional profit only. Many of the smaller businesses I am linked to are having a really hard time (we all are. It’s not a micro violin moment), and some of that is because procurement rules, clampdowns and bids are either stilted towards “professional RFP players” or are mired in such bureaucracy and inaccessible parameters that only certain companies can get into the line of sight.
Some people are good at selling even if their product is a dud. Others have amazing products but aren’t selling-oriented. You may say, “They need to improve their sales or business development.” I say, let’s have people who are entering that market space learn to appreciate how to get the best people to become their “additionals” and not just those good at gaming the system.
So:
More virtue and alignment to additional, bigger goals than profit.
More sincerity in what people can bring that is truly additional.
More focus on additionality as the core reason we want to bring others nearer to help us achieve additionally noble things.
We are the additional, and we'll be happy to bring that to everything we say and do.
Dynamic Leader in private and public sector| Strategist | Innovator | Org Effectiveness and Transformation expert|Spearheading Growth & Transformation to Unleash Human Potential|Published Author & Artist
7moAbsolutely love this Perry Timms and could not agree more with every single point 🫶🫶🫶
Being "model-tastic" is incredibly valuable in this complex business landscape. As long as you see the heart of the organizations you work with as well--the people, the goals they possess and the relationships they develop!
Expert, Author, Facilitator, Mentor and Speaker: Creative Collaboration/Hybrid & Virtual Leadership/Project & Programme Management
7moYes, me too!!! Love this!
Partner and Co Founder | Organisational Development Expert
7moHi mate - I get the thinking here and as a systems OD person, who trailblazed the way to UK and global award-winning collaborative consulting in 2010, the collaborative consulting and partner behaviours which enable clients to hold the power, take responsibility and build internal capability and capability to sustain for themselves I don’t see being arrived at through additionality. It reminds me of a trigger phrase “can we just have a bit of OD?” NO! If we’re doing systemic work, the challenge is inviting the client to take responsibility for what needs to be done, knowing it will take time and money to achieve shift and great ROI. I can see for some consultancies and micro-enterprises additionality as an offer might be their niche given what they have to offer. So get it in that context! What do you think Perry?
People, Culture & Change Specialist helping organisations drive purpose-led growth | Mentor | Mental Health First Aider
7moI love this perspective Perry, it’s such a powerful way of approaching things. Going into a working relationship with a client with the aim for your impact to last long after you’ve subtracted yourself surely has to be the way forward. Right from the start it addresses the concern around consultants moving on to the next project and not focussing on the longer term impact. Thank you for sharing additionality with us. 👏