Being an effective learner and performer is about developing cultures and relationships where learning is valued and the everyday default.

Being an effective learner doesn’t involve just a growth mindset and knowing how to grow. It’s also not just about each of us developing certain beliefs and habits. Sometimes teachers or leaders feel that students or staff just need a growth mindset, but a growth mindset, and the habits for how to improve, are largely influenced by the people around us. We develop and engage in these things in partnership with others. We must foster cultures and systems that make learning-while-doing the easy default and the way things are done.

For example, the top hundred leaders at LinkedIn have a weekly meeting, where a section of that meeting is devoted to inviting anyone to share something they learned the prior week. That way, they spread the lessons and they strengthen their learning culture. At Netflix, when people make mistakes, they’re encouraged to share them. At Clear Choice Dental Implants, they use videos of interactions with patients, when patients consent to it, to examine opportunities for improvement. The video can only be used for development purposes, and only viewed by the person in the video. The videos are not for evaluation, because when people are being evaluated, they shift to their performance zone, with good reason.

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