The cost of a cold coffee is $5
That's correct & so is the Investment for Knowledge.
Book launched: Sailing through CX: Strategies for a smooth journey
Link to buy: https://amzn.in/d/bEKmEMN
Excited to share that my book on CX fundamentals, case studies & key learnings is now available on Amazon Kindle
Do ping me with your feedback.
PS. My second book is in the writing phase.
Brand and Consumer Specialist | Research Scholar (Marketing) @Indian Institute of Management, Kozhikode | Ex Nielsen |Ex Kantar
6moAll the best Hrushi