Data, Data Everywhere...Are Restaurants Finally Ready to Use It?

In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.

Articles mentioned in the video:

1. Personalization: Is It Finally Happening?

" It was less around to say experience or menu, at least the examples cited in this article and much more around pricing and promotions." - Meredith

2. Toast Trend Report Highlights Shifts in Dining Patterns

" Will be interesting to see if that causes the cost of delivery to go up if there are enough drivers to go around, if it affects some areas more than others, there were certain cities they mentioned where they're really focusing this in on.Can't wait to see the fall on effects of this and kuddos to DoorDash for taking it on." - Meredith

3. DoorDash Cracks Down on Fake Dasher Accounts

" many of those restaurants are the small independents. You can understand why for those folks in particular, why this would be really attractive because a lot of the larger scale establishments probably already have systems like this in place. Comes back to this whole idea of SaaSifying the industry." - Carl

4. Fresho Raises $17M

" Fresho has built this platform to eliminate many of the challenges by automating a lot of the key processes. And that includes things like real time pricing and availability from suppliers. It reduces the need for the back and forth communication that often will exist. And as a result of removing the manual entry, it can minimize a lot of the errors as well." - Carl

5. Equipment Integrated with the Restaurant's Tech Stack

" If your clamshell grill knew what the inbound order volume was coming across all of your different channels and was then able to change settings or determine how many need to be cooked and whether or not there's a backup on that station and if it should be pushing orders back and saying no more right now. " - Meredith

Additional Articles:

6. Uber Direct Now Available in Toast Delivery Services

7. QSRs Please Verify: Is Delivery Growing While Drive-Thru Shrinks?

8. Pizza Hut Embraces Omnichannel

9. The Robots Are Coming

10. Deliverect Goes Full Omnichannel with Tabesto

11. Yelp Adds AI Powered Reviews

12. Papa John's Upgrades Its Tech...But Is It Enough?

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