Don't Get Offended! Dealing With Negative Feedback | Illustrado.co
Hello there!
Let’s talk about breaking business barriers & handling negative feedback!
How do you Break Barriers in a Competitive Industry?
We answer that in our latest episode of Challenger Brands with our special guest, Samantha Araujo, who is the founder and CEO of Stellar USP - premier name in luxury hospitality supplies with clients like Atlantis the Royal, One & Only – One Zabeel, and Marriott Palm Jumeirah.
Here’s what we cover:
Creating a unique value proposition
How to innovate in a traditional industry
Instilling a positive company culture through leadership
Personal touch in a world of business transactions
Got Negative Feedback?
DON’T PANIC.
DON’T TAKE IT PERSONALLY.
It's an opportunity to shine!
How to handle it:
1. Stay calm and open-minded
2. Communicate effectively: Acknowledge and appreciate the feedback
3. Analyze and learn: Identify root causes and make improvements
4. Respond with empathy
5. Take action and follow up
Handle criticism with grace, and you might just turn a detractor into an advocate.
Remember:
That's all for this week! Until next time, keep sharpening your edge!
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5moexciting newsletter. Lalaine Chu-Benitez