Getting started with a skills-based talent strategy
Digital HR Leaders Podcast hosted by David Green EP 59: Karen Powell, Chief Talent and Learning Officer, IQVIA

Getting started with a skills-based talent strategy

People have to take responsibility for their own career, but we also have to give them all the tools and the support to get there

In this series we’re taking a closer look at talent marketplace. What it is, why its important and the ways in which companies are using it - such as to support a shift to a skills-based talent and workforce planning strategy.

My guest in this week’s episode of the podcast is Karen Powell, Chief Talent and Learning Officer at IQVIA. Karen explains that IQVIA is in the early stages of implementing a talent marketplace. This is an integral part of the human data science company's shift to a skills-based talent strategy premised on "future-proofing the organisation." Karen emphasises that talent marketplace goes far beyond being a technology solution. Instead it’s a far broader cultural shift that permeates across the organisation, and enables a whole new way of thinking about talent.

Turning on talent marketplace is like turning up a dimmer, not flicking on a light switch

You can listen by clicking on the image below or by visiting the podcast website here.  

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In our conversation Karen and I discuss:

  • How to get started with implementing a skills-based talent strategy ("We are looking at, how do we have a mechanism that helps us facilitate that marketplace? The skills that we need with the skills that we have and how do we learn how to identify and mobilise those quickly")
  • Why HR professionals need to have a strong understanding of their business and its needs ("If you don't understand the business strategy, if you don't understand what you have inside your four walls and where the business is making money, you can't pull the levers that you need to pull.") and how HR needs to develop its skills and capabilities in line with the business ("We have to be able to say to HR, the skills that you are going to need for the future, include the same things as what we are professing for and developing in the business.")
  • Why a skills-based view of talent is critical for workforce planning ("We have got to stop thinking about purely job descriptions and instead how do we break up the job descriptions, or the jobs that need to be done, into the skills that we need.")
  • How putting skills and careers at the forefront and enabling it with a talent marketplace platform supports engagement ("When we start to talk to people about what they like to do for a living and what energises them, what excites them, what their skills are, what their strengths are when they realise they can do more of those things and less of the soul sucking things, people also start to get more engaged.")
  • How IQVIA is measuring the success of its talent marketplace ("...measurement of success is A] that we retain the talent that we need B] that our cost to market, time to market, when it comes to our products and that things that we deliver are more efficient and more impactful.")

This episode is a must-listen for anyone interested or involved in HR transformation, talent strategy, internal mobility, workforce planning, people analytics and HR tech so that’s business leaders, CHROs and anyone in a People Analytics, Learning or HR Business Partner role.

You can measure it if you are using data, you can get finance to buy into it, you can get the business to buy into it if you are using data.
Without the data, it’s all just fluff.


LISTEN TO THE PODCAST

To listen to the Podcast and read the transcript of my discussion with Karen, head over to myHRfuture by clicking on this link: Getting Started with a Skills-Based Talent Strategy


WATCH THE VIDEOS

As well as the podcast, there will be a couple of videos available on the myHRfuture YouTube channel highlighting two of the topics Karen and I covered in our conversation. In the video below, Karen provides guidance on how to get started with an internal talent marketplace.



GET INVOLVED

If you enjoyed listening to this week's podcast episode, I'd be grateful if you could take the following steps:

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  3. Who would you like to see me interview in future episodes? Let me know in the comments below.
  4. Lastly, don’t forget to share on social media with your friends and colleagues, your support is always greatly appreciated!


THANK YOU

A huge thank you to Karen for sharing her time and expertise, and insights from the journey on which IQVIA has embarked upon with our listeners. You can connect with Karen on LinkedIn. If you enjoyed listening to Karen, I also recommend checking out the video below where she shares how her HR team is leveraging in-the-moment data and redesigning learning opportunities offered to leaders spanning across 100 countries as a result of the pandemic.

Thanks to Danny Shteinberg, Ruslan Tovbulatov and the team at Gloat for sponsoring Series 12 of the podcast, and also Ian Bailie, Manpreet Randhawa, Caroline Styr and the myHRfuture team for creating the Digital HR Leaders podcast and video series.

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CATCH UP ON THE DIGITAL HR LEADERS PODCAST

If you haven't listened to all of the episodes of the Digital HR Leaders Podcast, you can catch up now by clicking on the links below.

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ABOUT THE AUTHOR

David is a globally respected writer, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. As an Executive Director at Insight222, he helps global organisations create more cultural and economic value through the wise and ethical use of people data and analytics. Prior to joining Insight222 and taking up a board advisor role at TrustSphere, David was the Global Director of People Analytics Solutions at IBM Watson Talent. As such, David has extensive experience in helping organisations embark upon and accelerate their people analytics journeys. David also hosts the Digital HR Leaders Podcast on myHRfuture.

SEE ME SPEAK AT THESE EVENTS

I’ll be chairing and/or speaking about how to drive business value and employee experience through people analytics as well as the Nine Dimensions for Excellence in People Analytics model at the following upcoming events:

Emma Lucas

Change & Career Coach | Consultant in L&D, Talent & HR | Team Performance | Strengths Coach

3y

Thank you for the mention and really enjoyed this conversation. Very thought provoking thank you both.

Anamaria Duduta

People & Technology Enabler | Career Coach (MCIPD)

3y

With the raise of intreprenourship having in place a technology like Gloat is key to unlock skills. This not only allows products get to market faster but it allows employees shape their career and get to do work they enjoy most!

Damien Woods

Doing learning differently to make it part of business DNA.

3y

Love it, people own their own career and they own their own capability (not mutually exclusive by the way). If people did a stocktake of their most valuable assets, they list their capabilities right up there. Unfortunately, many people let them go stale.

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