Here's what you might have missed in May!

Here's what you might have missed in May!

Before we turn the page to a new month, take a look back at what you might have missed in May. 

📆 Save the Date

Don't miss these exciting opportunities to connect, network and learn in person with other service and technology leaders.   

Service Journey Day at Coca-Cola in Atlanta | June 25th, 2024

Join us and our host, The Coca-Cola Company in Atlanta for our Service Journey Day on June 25th, 2024. The topic for this collaborative workshop is, “Controlling the Controllables.” It will look at how to build and manage a successful extended network. If you'd like to learn more, please fill out the form and we'll be in touch

Aquant Service Leader Summer Camp

Service Council's Dynamic Duo, John Carroll and Gerardo Pelayo, Ph.D. , are joining Aquant 's Service Leader Summer Camp! They'll dive into the research-driven trends, strategies and best practices they've been seeing around Generative AI. To register, click here. 

2024 Smarter Services™ Executive Symposium | Sept. 9-11 in Chicago, IL

Join 400+ of your peers at the premier event for service leaders! Sharpen strategies, drive #innovation and workshop some of the biggest challenges facing the #service industry today. To learn more, view the speaker line-up and register, click here.

 🎬 Smarter Services™ Webinars On Demand

Service Council hosts regular webinars with industry leaders and national experts on topics impacting the service community.  

2024 State of Remote Support Summary Findings

Service Council VP of Research and Advisory, Gerardo Pelayo, Ph.D., delves into the findings from our first #research effort around #remote support, including the challenges, priorities and #KPI achievement of best-in-class organizations.  

🎙️ inService™ Podcasts

National leading experts share their thoughts, solutions and insights on the most talked-about trends in our service business today.

 Top Considerations When Operationalizing AI w/ Sarah Rose, Daktronics

Special guest Sarah Rose , VP of Global Services for Daktronics , stopped by the virtual studio. Having recently overseen Daktronics #AI initiative, Sarah reflected on her journey to date, with an emphasis on what has gone well, what adjustments were needed, and the lessons learned having the benefit of hindsight.  

Is Your Change Management Process Out of Key? with Alan Schaefer

Hosts John Carroll and Gerardo Pelayo, Ph.D. welcomed Alan Schaefer , CEO and Founder of Banding People Together . An expert at #change management and cross-functional team building, Alan shared what he’s learned from helping some of the biggest brands successfully influence their teams and accelerate results.   

📊 Research, Insights, Surveys and Blogs

Stay up to date on the latest research and commentary that can guide your efforts as you grow your service business. 

Research Insight: Field Service Management (FSM) Plays Key Role in Service Innovation

Our latest research insight examines how a stronger approach towards functional #technology #integration can help drive true innovation within service organizations. 

2024 Service Supply Chain: The Trend, The Surprise, and the Red Flag

Take a look at this one page infographic to see the trends, revelations and concerns that supply chain leaders need to be aware of in 2024 and beyond.  

Now Live: The 2024 Voice of the Field Service Engineer Survey

Our largest annual research effort is back! Each year we survey over 3,000+ frontline agents on their challenges, engagement level, future #career plans, thoughts on technology and other aspects of their job. If you'd like more information on how you can distribute this critical survey to your frontline, click here.

To view or add a comment, sign in

Insights from the community

Others also viewed

Explore topics