Are you a technical product leader passionate to build innovative products for a fast paced growing startup?
We’re looking for an exceptional product Manager to join BirdEye and drive innovation in customer experience and customer feedback space. The BirdEye platform is a cloud-based application with a mobile app. The platform is used by businesses across SMB and Enterprise segments. We are looking for a very sharp, ambitious, self-directed Product Management Leader to lead and build our next generation platform.
- The incumbent will define, execute, and deliver applications and services based product roadmap that adds great value to BirdEye customers.
- You will participate in developing the strategy and vision for the line of business, and look after product roadmaps and features based on team strategy.
- This role is inherently cross-functional -- you will work closely with engineering, design, sales, support and executive teams to bring features to market and develop and grow new business opportunities for BirdEye.
- A successful candidate will be highly analytical, able to work extremely effectively in a matrix organization.
- Ownership of the product: oversee and manage the product on daily basis
- Strong experience in product management in a SaaS-based business
- Develop a deep understanding of customers, identify gaps in core product functionality, help build right set of features and track adoption for same
- Understand and communicate accurately the product launches and features to all stakeholders
- Define and conduct market research to gain a better understanding of user behavior and competition. Gather information and data from multiple sources (consumer research, competitive analysis, reviews), develop insights and translate findings into actionable insights
- Provide analytics-based insights to help iterate on the product to make it more useful to customers
- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
- Work with various teams including engineering, design, marketing, sales and support etc. to build strong product and implement the customer feedback
- Good experience interfacing customers and defining requirements, driving product vision, manage product backlog or handling significant budget for product roadmap
- Track record of successful system implementations utilizing multiple project management methodologies, tools, and techniques.
- Entrepreneurial spirit with track record for delivering results in a fast-moving environment
- Excellent written and verbal communication skills
Interested candidates, please send their resumes at iqbal.kaur@birdeye.com
