Real-time vehicle monitoring that improves efficiency, security and safety.
Get more from your vehicles than ever before with Mercedes PRO Connect.
More efficiency
Assign tasks, track jobs and contact your drivers at the touch of a button.
Keep your vans on the road for as long as possible with Optimised Assistance – intelligent software which gives you real-time reports of critical parts and fluids.
More security
Protect your vehicles with theft warning alerts, live locking from your mobile and use geofencing to alert you when your vehicles leave a defined area.
More safety
Keep your drivers safe with Accident & Breakdown Management, hands-free multimedia functions and live traffic information. Monitor driving styles to get a clear picture of your drivers’ performance and reward them for safer, more fuel-efficient driving
Most services are free for 3 years.
Simple to set up and use.
Integrates easily with other telematics systems.
In your vehicle…
Onboard Communications Module
This is the integrated onboard 'hub' for Mercedes PRO connect, hidden from view and sending powerful information. The Module is connected to 100+ vehicle sensors and sends live data via 4G to your desktop, mobile and tablet - transmitting everything from the status of wearing parts and fuel consumption to driver behaviour and the van’s GPS location.
Mercedes-Benz User Experience (MBUX) Head unit
Drivers can look at the 7-inch touchscreen to see messaging, navigation instructions and other updates from Mercedes PRO connect. The steering wheel touch pads offer quick and easy fingertip access, alongside ‘Hey Mercedes’ Voice Command Operation*. The headunit doubles as an entertainment system too, with Apple CarPlay and Android Auto, USB port and DAB radio.
*Standard in conjunction with navigation.
On your desktop, tablet and mobile…
Vehicle Management Tool
This is the desktop and tablet platform for Mercedes PRO connect, giving you a real-time picture of all your vehicles, along with the ability to communicate with each driver.
• The Dashboard summarises vehicle locations, maintenance status, mileage and more
• Notifications alert you to events such as a van leaving a geofenced area or having critically low brake fluid
• Vehicle Group Management lets you divide large fleets into small manageable groups
• Reminders generate messages for events such as planned tyre replacement or servicing.
• Contract Management allows you to enter details on leasing start and end date, contractually agreed mileage and account manager contacts if applicable to your business.
Mercedes PRO connect app
The app allows drivers to communicate with vehicle managers and to remotely control areas of the vehicle.
• The Dashboard shows drivers information such as the fuel level, remaining range and job instructions from base
• Self-assignment allows drivers to assign themselves to different vehicles using the app, so you instantly know who’s using what van
• Search function lets drivers see where the van is parked, which is handy if vehicles are being swapped over and invaluable if one has gone missing.
How do I get started?
If you already own a Mercedes-Benz Van…
Mercedes PRO connect is already built into the latest Sprinter and Vito models and you can fit it to many older vehicles using the Mercedes PRO Adaptor. All you need to do is register an account using the online Mercedes PRO Portal, or you can contact your local Mercedes-Benz dealer, who’ll set everything up for you.
Register now at Mercedes PRO Portal
If you’re new to Mercedes-Benz Vans…
Mercedes PRO connect is available with our latest medium and large vans and your local dealer will be able to arrange a demo and help you get started. Our website tells you more about Mercedes PRO connect and shows you which models now feature the technology.
Learn more about Mercedes Pro Connect
What our customers say...
Talking about efficiency
“We’re already making use of the Mercedes PRO connect system, which is going to be very helpful when it comes to managing the fleet. Whereas previously a driver might have forgotten to mention that a service was due, we’ll now know this is the case because we are able to monitor the status of the vehicle in real time.”
Alan Cruickshank - Transport Manager South, MWI Animal Health
“Our previous vans have been equipped with telematics and we’re now relying on Mercedes PRO connect technology to provide us with data on the location and maintenance status of our Sprinters, as well as on the way in which they’re being driven; if the system highlights any issues in style at the wheel, these can be addressed through training.”
Tim Simcock – Aftermarket Director, Gunn JCB
Speaking of safety and security
“We feared we’d never see our stolen van again, but we contacted Ciceley Commercials to let them know, and they realised immediately that Mercedes PRO connect should be able to help. What a fantastic result! It’s only thanks to Mercedes PRO connect and Ciceley Commercials that we were able to recover our van and avoid what would have been a substantial loss.”
Buta Singh - Managing Director, Eastgate Commercial Ltd
If you're in the market for any light commercial vehicles and want to consider the Mercedes-Benz product range, then as the Business Development Manager for Euro Commercials vans, I can help you with any product demonstrations, test drives, queries, quotes and all other information.
Please feel free to send me a connection request to have a chat or give me a call on either;
07783 931 287 or 02920 781 005
Terms and Conditions *With all New Sprinter and Vito models (Vito from May 2019 production onwards), we offer a range of connected vehicle services free of charge. These include: Emergency Call System (eCall), Maintenance Management, Accident and Breakdown Management, Fleet Communication and Digital Trip Management. We also offer a range of extended services, which are offered free of charge, for three years (Two years for the eVito). These extended services include: Vehicle Supervision, Vehicle Operations, Theft Warning, Eco Monitor and Drive Style Monitor (from 07/2019). Additional premium services are also available to purchase via our Mercedes PRO eStore, including: Remote Services and Digital Driver’s log. The service ‘Internet in the van’ which acts as a WiFi hotspot requires a separate data contract with Vodafone. Navigation Services are offered free of charge in conjunction with factory-fitted MBUX Navigation (E1E), for three years. The eVito has further services such as vehicle pre-conditioning and charge point search. Full service information is available at the Mercedes Pro Store