Turn Guest Engagement into Revenue with LasoExperience Managed Services

Implementing new technology in your hotel is just the first step. The real challenge often begins after the system is in place—ensuring it’s used effectively to deliver on its promise. Many hotels struggle with this, lacking the dedicated resources to maximize the value of their investment.

That’s why LasoExperience is proud to introduce our new Managed Guest Engagement Service. This service is designed to ensure you get the highest ROI from your investment by optimizing guest engagement and maximizing revenue through increased guest spend.

Turn Guest Engagement into Revenue

With our Managed Guest Engagement service, we collaborate closely with you to ensure every touchpoint throughout the guest journey is personalized and impactful. This approach not only enhances guest satisfaction but also boosts your revenue, maximizing the value of every guest interaction. 

Here’s how we make it happen:

• Craft Compelling Campaigns: Our marketing experts collaborate with you to design and implement campaigns that resonate with your guests. Whether promoting spa services, dining offers, or in-house events, we ensure your messaging is tailored to drive bookings and enhance guest experiences. 
• Optimize Guest Engagement: We help you set up automated messaging that delivers timely, personalized communications throughout the guest journey. From pre-arrival offers to post-stay follow-ups, our service keeps your guests engaged and satisfied, leading to increased spend and loyalty.
• Drive Revenue Growth: Our team identifies new revenue opportunities by promoting your hotel’s ancillary services. We create targeted campaigns that highlight these offerings, ensuring guests are aware and eager to take advantage of them during their stay.

Results That Speak for Themselves

Our customers are already seeing remarkable benefits:

✅ 40% Increase in Room Upgrades: Tailored upsell recommendations boost ancillary revenue.

✅ 55% Guest Engagement: More than half of guests interact with offers, driving bookings.

✅ 158% Increase in Guest Satisfaction: Personalized experiences lead to greater loyalty.

Transform Your Guest Journey Today

Our Managed Services are designed to fit the unique needs of your property, whether you offer a handful of core experiences or a wide array of options. Ready to see how we can transform your guest engagement? 

Contact us today to find the perfect service tier for your hotel and start maximizing your guest journey 👉 Let's talk!

About LasoExperience: LasoExperience is a guest experience platform that helps hotels build meaningful relationships with guests. The platform fits in the guest journey right after booking, leading the guest through their stay from pre-stay communication, onboarding, mobile key, recommendations, offers, room upgrades, concierge service, follow-up and future bookings.